Hector Alvarez

dont ever go there. this place is a scam. They say you dont have coverage you paid for then make you wait 3 hours to tell you they dont even have the tire in stock this place is a scam. They say you dont have coverage you paid for then make you wait 3 hours to tell you they dont even have the tire in stock More

Report | Print

Very nice place, very clean, staff is very polite and attentive, especially Ricardo Oceguera , he is the best salesman I've ever met. attentive, especially Ricardo Oceguera , he is the best salesman I've ever met. More

Report | Print

The dealership is a shame. Their service department service department holds incompetent technicians. In my last visit they damage subassembly frame when they try to make wheel Their service department service department holds incompetent technicians. In my last visit they damage subassembly frame when they try to make wheels “alignment”. The damage was confirmed by other Toyota dealer and independent mechanic. The Westechester Toyota refused to communicate on the topic and their manager hides and is no accessible. It shame for Toyota to keep this dealership in their network. More

Report | Print

Kerwin is a delightful salesman. It was great to work with him. He was patient and had good sense of humor. I hope to come back and buy a car from him again. It was great to work with him. He was patient and had good sense of humor. I hope to come back and buy a car from him again. More

Report | Print

Hector Alvarez was honest, thorough, and professional. He assisted me with my Toyota Camry 2014 Hybrid in ways that layperson could understand. His assistance came at the time I needed most -as I was mi He assisted me with my Toyota Camry 2014 Hybrid in ways that layperson could understand. His assistance came at the time I needed most -as I was misled by another Toyota dealership whose interests at heart was getting my money. Keep up the good work Hector! More

Report | Print

I recently had done my car maintenance and I couldn’t be happier with the results. The service was prompt, professional, and the final product exceeded my expectations. I would definitely use this service a happier with the results. The service was prompt, professional, and the final product exceeded my expectations. I would definitely use this service again in the future and recommend it to others. More

Report | Print

Not all bad, only when you meet the wrong person who gives you the worst experience. gives you the worst experience. More

Report | Print

The crm Maybel heard my concern and was able to help me get my car serviced promptly! Hector Alvarez was a great help & I will be returning for future maintenance. Great team!!! get my car serviced promptly! Hector Alvarez was a great help & I will be returning for future maintenance. Great team!!! More

Report | Print

Waited two hours just for a diagnosis on what I already knew. Waste of time. Salesman was nice but one nice salesman doesn’t make up for the horrible wait times (with an appointment) and crazy prices. knew. Waste of time. Salesman was nice but one nice salesman doesn’t make up for the horrible wait times (with an appointment) and crazy prices. More

Report | Print

Friendly attitude as soon as I walked in. Explained what I wanted, given the cost upfront so no surprises. When work was completed my service advisor pointed out some areas of concern. Since it wasn’t being I wanted, given the cost upfront so no surprises. When work was completed my service advisor pointed out some areas of concern. Since it wasn’t being forced up me had the additional work done. All in all, great day, great service advisor in Victor Figueroa. More

Report | Print