Hector Arvizu | Page 5

The staff was fast efficient and very friendly. They were also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with the best price for tires considering it’s. Lease vehicle and I have a little over a year left. More

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Thanks Capistrano Mazda I have good experience with the employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 More

by BETOMENDOZA23 Verified Customer Verified Customer

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Just a very pleasant experience! Efficient and easy - done within an hour! Reasonable price. I would recommend Capistrano Mazda to anyone for vehicle service - and sales. done within an hour! Reasonable price. I would recommend Capistrano Mazda to anyone for vehicle service - and sales. More

by deanrschultz Verified Customer Verified Customer

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My time at Capistrano Mazda was wonderful. The service was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! More

by fkephart Verified Customer Verified Customer

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Cyrena Moreno really helped us out. We had several items that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out wit that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out with our limited budget and the immediate repairs that had to be addressed. More

by STACI_KLINE Verified Customer Verified Customer

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From looking to buying to service, everyone I dealt with couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicl couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicle. And I must say I love my new Mazda , thank you to everyone. Sincerely David Pease. More

by dcpease Verified Customer Verified Customer

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Excellent service. I have been coming here for years as well as buying my cars here. Cyrena Morena my service advisor and Hector Arvizu my service tech were very friendly and helpful. They even sent me a t well as buying my cars here. Cyrena Morena my service advisor and Hector Arvizu my service tech were very friendly and helpful. They even sent me a text with a video inspection so I could see the recommended work that needed to be performed. Capistrano Mazda’s COVID protocols were very good and I felt comfortable interacting while at the dealership. More

by Extremely Satisfied Verified Customer Verified Customer

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Cyrena was great up front with getting me set up and very professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well More

by HSPonsen Verified Customer Verified Customer

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My CX5 had an "engine" symbol showing. Brought my car in to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining wh to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining why my light was on. He was very thorough and I understood what was going on. Then I got a phone call from Cyrena and Hector discussing what needed to be done to fix my problem. We agreed and Hector did a wonderful job fixing my engine. When I went to pick up my car, again, Cyrena was was very friendly and a pleasure to work with. This level of service is why I continue to come to this dealer for service and new cars. More

by THUERBACH Verified Customer Verified Customer

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Cyrena did an outstanding job in customer service and addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought my car from 2 years ago was also there and greeted me. More

by cathy.a360 Verified Customer Verified Customer

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