Hector Arvizu | Page 5

Cyrena Moreno really helped us out. We had several items that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out wit that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out with our limited budget and the immediate repairs that had to be addressed. More

by STACI_KLINE Verified Customer Verified Customer

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From looking to buying to service, everyone I dealt with couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicl couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicle. And I must say I love my new Mazda , thank you to everyone. Sincerely David Pease. More

by dcpease Verified Customer Verified Customer

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Excellent service. I have been coming here for years as well as buying my cars here. Cyrena Morena my service advisor and Hector Arvizu my service tech were very friendly and helpful. They even sent me a t well as buying my cars here. Cyrena Morena my service advisor and Hector Arvizu my service tech were very friendly and helpful. They even sent me a text with a video inspection so I could see the recommended work that needed to be performed. Capistrano Mazda’s COVID protocols were very good and I felt comfortable interacting while at the dealership. More

by Extremely Satisfied Verified Customer Verified Customer

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Cyrena was great up front with getting me set up and very professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well More

by HSPonsen Verified Customer Verified Customer

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My CX5 had an "engine" symbol showing. Brought my car in to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining wh to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining why my light was on. He was very thorough and I understood what was going on. Then I got a phone call from Cyrena and Hector discussing what needed to be done to fix my problem. We agreed and Hector did a wonderful job fixing my engine. When I went to pick up my car, again, Cyrena was was very friendly and a pleasure to work with. This level of service is why I continue to come to this dealer for service and new cars. More

by THUERBACH Verified Customer Verified Customer

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Cyrena did an outstanding job in customer service and addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought my car from 2 years ago was also there and greeted me. More

by cathy.a360 Verified Customer Verified Customer

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Excellent staff thank you all very much well be back again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff More

by WHALKE2002 Verified Customer Verified Customer

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Always a comfortable experience. Reminds us of how Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. More

by DTerry247 Verified Customer Verified Customer

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Capistrano Mazda is my dealer of choice for service because of their personable, friendly and honest service team! I used to live in California until I moved out of state July 2019. While driving to Ca because of their personable, friendly and honest service team! I used to live in California until I moved out of state July 2019. While driving to California for a visit recently, my service soon light came on and my first thought was yay, I can go have my car serviced at Capistrano Mazda!! Visit Capistrano Mazda, you won’t be disappointed! My service advisor Cyrena Moreno is the BEST! More

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Forouz was one of the best sales associates I have worked with. Very friendly, knowledgable, and personable. Cyrena in the service department was extremely helpful in solving a part issue and Hector did a gr with. Very friendly, knowledgable, and personable. Cyrena in the service department was extremely helpful in solving a part issue and Hector did a great job identifying the part. The team there is top notch! More

by TERIFRANCIS Verified Customer Verified Customer

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