Hector Espinal | Page 2

Absolutely lied to my face telling me the truck I’m buying had “small paint correction near front bumper” I went to body shop, and body shop said the only thing they weren’t painting was hood and roof. buying had “small paint correction near front bumper” I went to body shop, and body shop said the only thing they weren’t painting was hood and roof. Every bit of body besides that had EXTENSIVE damage. I have pics. Sales mgr told me twice “minor paint correction at front bumper” Oh yeah truck was lifted and low profile mud tires on it also. I didn’t buy that truck setup like that. Wasn’t disclosed on any of the condition it was in. Needles to say they can’t “get me in anything else” besides a diesel. I didn’t agree to buy a diesel, I agreed to what they lied to me about. I’ve bought numerous vehicles from 1 sales mgr there, and 2 of the salesman. Dk what happened, but I need a truck, and they absolutely lied to me twice. Oh well. I’ll let everyone know this story as long as I can for sure. Very sad it came to this. More

by ljones1605 Verified Customer Verified Customer

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The cars are well kept. Low mileage. Good paint job. Salesman knows the plus and minus about each car. Low mileage. Good paint job. Salesman knows the plus and minus about each car. More

by minister.barrymore Verified Customer Verified Customer

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Jeremy was very helpful, knowledgeable and patient. He put a lot of effort into explaining options so I would have a good understanding before making a decision. Everyone I had contact with was awe He put a lot of effort into explaining options so I would have a good understanding before making a decision. Everyone I had contact with was awesome and helpful. It was a pleasure doing business with this dealership. More

by WATERSIDE44 Verified Customer Verified Customer

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My sales guy Al was great and also nick andrew and Hector they done everything to make my deal work they done everything to make my deal work More

by RSWHITE18 Verified Customer Verified Customer

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Hyundai of Mobile formerly Palmers Airport Hyundai is the absolute best. This is my 3rd vehicle purchased from them. My salesman, Princeton Westry is totally awesome! He is the “GOAT”, greatest of AL the absolute best. This is my 3rd vehicle purchased from them. My salesman, Princeton Westry is totally awesome! He is the “GOAT”, greatest of ALL times. He went above and beyond to make this a smooth transition & to make it happen. Thank you for your excellent service Prince! More

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the best place to get a car, so helpful & nice! would recommend to anyone, ask for princeton would recommend to anyone, ask for princeton More

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Friendly and the entire staff was attentive. Hector, Bobby, and Chris all kept in close contact with us during the vehicle exchange/delivery. Chris evan drove us around the lot and gave us acces Hector, Bobby, and Chris all kept in close contact with us during the vehicle exchange/delivery. Chris evan drove us around the lot and gave us access to different vehicles. So that we could put our eyes and hands on the real product instead of just showing us something on a picture or screen. More

by NICHOLLSALABAMA123 Verified Customer Verified Customer

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I was very pleased with my salesman Hayden. He was very professional and did his best to make sure I was satisfied with my car. He was very professional and did his best to make sure I was satisfied with my car. More

by sumedunn Verified Customer Verified Customer

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don't know where to start all I can say is God is Good all the time. Neal, Hector, Sabrina, And the whole sales teams at Hyundai of Mobile is awesome My God. The went above and beyond. Working tirelessly all the time. Neal, Hector, Sabrina, And the whole sales teams at Hyundai of Mobile is awesome My God. The went above and beyond. Working tirelessly to get me in a car. And they did just that. Neal thank you for your prayers and blessings And hard work. And for being a amazing sales Guy. Hector you are the man. You put a smile on my face and I'm still smiling.you did that thank you for everything. And to the Hyundai of Mobile team you all are Awesome. And you will have my business from here on out. Thank You And God Bless. More

by martinvickie47 Verified Customer Verified Customer

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The new Tucson has two problems: display lights too dim to see and charger heats phone too much and too slow to be of use. Jessica in service acted as though we were idiots in trying to tell her of proble to see and charger heats phone too much and too slow to be of use. Jessica in service acted as though we were idiots in trying to tell her of problems. She said it wouldn't show in daytime; wasn't supposed to. Yes, you are supposed to be able to see if heat warmer for seats are on and the temp of climate control, but she wouldn't listen. When we showed her door guards had been put on incorrectly leaving ragged edges and places that didn't adhere, she said, "Oh, they just forgot to take that off before delivery." HUH? We paid $1900+ for that feature to protect car from chips but she was convinced nothing was wrong. Also she said charger was not made to charge for extended period even though it is slow to charge. (So can't leave phone on it too long, but have to leave phone on long time in order to charge. USELESS piece of technology!@!) Online I found now there are hundreds of people voicing the very same complaints about their Tucson. The door guards were replaced by maintenance team, but we were told there is nothing they can do about display lights or charger. We probably wouldn't have bought this car had we known the truth before buying. Now we've had the car 19 days and still cannot get a tag for paperwork has not arrived. WTH? Not sure I'd recommend this dealership, though Manager Hector did give us a good price on it. The dealership is clean and nice; most of the staff seemed helpful. Jessica has the personality of a rock. JS More

by pottypoet Verified Customer Verified Customer

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