Neil Farrell

The first person to meet us at the door and help us was Austin Bartlett. He immediately made us feel comfortable and was very attentive to our needs. He was also very knowledgeable about the vehicle we we Austin Bartlett. He immediately made us feel comfortable and was very attentive to our needs. He was also very knowledgeable about the vehicle we were interested in seeing. We never felt pressured or rushed by him at all. He was so very helpful during the whole process, and at all times acted very professional. We really appreciated the outstanding job he did from gathering initial information, the test drive, and the final purchasing process. He just did an excellent job. More

by herringtonrn Verified Customer Verified Customer

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So I bought my first car 11 months ago. When I bought it I told them money should be taken off for the tires being bad bc there was a sticker in the windshield from inspection stating the t When I bought it I told them money should be taken off for the tires being bad bc there was a sticker in the windshield from inspection stating the tires were bad. To which they told me that was just part of the process the car goes through before it can be put on the lot. I am now having to pay over 700$ to have FOUR brand new tires put on bc my tires are severely dry rotted and are the original tires from 2019. I am a single mother with a little one who just started school and they knew that I needed a reliable vehicle with no problems for my child and they lied to me about something I knew about and made me feel crazy even tried to reassure me the tired were in great condition and allowed me to drive off that lot with a car with compromised tires on it with my 3 yr old child in the backseat. I have called to speak to management and have yet to speak to anyone, I’ve been calling and they will not return a phone call. I am severely upset and utterly baffled that’s how they treat their clients just to get a sale. Something could’ve happened to my child while in that car due to those tires being in the condition they are in. More

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Great experience Friendly people, great service, willing to work with you and stay on budget. willing to work with you and stay on budget. More

by bowles.brittany88 Verified Customer Verified Customer

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He was patient and informative, made sure I got the best deal and understood exactly what I was paying for! Great man! deal and understood exactly what I was paying for! Great man! More

by CHARDAEMLEE Verified Customer Verified Customer

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I am 84 years old, and I have delt with many companies as a purchasing agent. The run-around I received on July 14 at your facility was the absolute worst treatment I have ever experienced. I received a re a purchasing agent. The run-around I received on July 14 at your facility was the absolute worst treatment I have ever experienced. I received a recall on my car purchased in December 2025. I made an appointment with the Service Department and took the car in to have it fixed, I waited over two hours before checking to see how much longer I would be detained. I was told that more problems had been found and it would take a little longer before they would be finished. A few minutes passed and I was approached by the sales department showing me another car. This led me to believe my car was being swapped out due to recall. This was not the case at all. I was tricked into signing paperwork to purchase another car. By this time, I had been waiting approximately four hours. I now have two cars to make payments on. I am a senior citizen and a widow, I know your Sales Department employees are still laughing about how they pulled one over on the old lady. I will never do business with your company again, and I will tell all my family and friends to be very alert if they are shopping for a vehicle and end up at your place of business. I have NEVER been as dissatisfied with a business as I am with Mobile Hyundai. More

by Marilyn W. Stokley Verified Customer Verified Customer

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It was simply pitiful. It was if I was never even present. Perhaps because I WASN'T! I didn't purchase a vehicle. How many times must I tell you? It was if I was never even present. Perhaps because I WASN'T! I didn't purchase a vehicle. How many times must I tell you? More

by Entropic48 Verified Customer Verified Customer

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My technician makes sure my issues are fixed and I’m satisfied with her service. satisfied with her service. More

by PATRICIA.MARTIN680 Verified Customer Verified Customer

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A great place very friendly staff love the way they treat people and don't mind praying for you gave me a very special feeling people and don't mind praying for you gave me a very special feeling More

by HATTIEGODWIN1956 Verified Customer Verified Customer

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Everybody treated me perfectly, gave me a vice to go by the only person that had an issue was the finance person he needs to go back to customer service school and not look into peoples pockets cause he do the only person that had an issue was the finance person he needs to go back to customer service school and not look into peoples pockets cause he don’t know what people are facing pushing items being a little pushy and then not explaining the Finance company just pushing it through. I’m a former insurance agent. I explained everything to my customers, and I wasn’t going fast enough to sign the papers considering my last card deal. I had a lot of concerns and I wanted to look over the paperwork very carefully, but this was all addressed with the general manager of this location, but everybody else I give them infinity and stars for customer service service help and efficiency except for the Finance person that handled my deal. This is my fifth Hyundai I have completed over 20 finances on cars and never met somebody so condescending, rude and obnoxious Jessica Lawrence More

by mysticaljes Verified Customer Verified Customer

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Everyone greeted me and was nice and Neil gave the upmost respect and help to me when I came in I highly would suggest him as a salesman and Hyundai as a dealership number one customer service respect and help to me when I came in I highly would suggest him as a salesman and Hyundai as a dealership number one customer service More

by nataliagregory12 Verified Customer Verified Customer

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