Hector Mendez
Hector Mendez at Tropical Ford

Hector Mendez | Page 7

Quick Lane Advisor

Tropical Ford

9900 South Orange Blossom Trail
Orlando, FL 32837

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210 Reviews
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210 Reviews

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210 Reviews of Hector Mendez

May 20, 2020

Dealership Rating
Employee Rating

When I bough my Ford Fiesta the seller and manager worked with me excellent, and when I have visited them for service it has been the same More

by mrobles5050
Recommend Dealer
Yes
May 26, 2020

Tropical Ford responded

That's awesome. We hope you continue to enjoy your Fiesta and reach out to us with any questions or updates. Thank you for taking the time to provide us with this review. Lastly, thank you for being a returning customer of Tropical Ford. We will strive to continue to provide you with this five-star level of service.

May 20, 2020

Dealership Rating
Employee Rating

Very dissatisfied with you today.I was charged, without Very dissatisfied with you today. I was charged, without my consent, a 35.22 dollar pseudo environment fee. Very dishonest. Not something you shoul More

by did.cheutin
Recommend Dealer
No

May 16, 2020

Dealership Rating
Employee Rating

Great Place! Great prices! Love Tropical Ford!!! Will definitely buy from them again and sincerely recommend to everyone to shop there! Service is al Always outstanding! More

by ANDERSONFIRYUZA
Recommend Dealer
Yes

Other Employees Tagged: Elsie Martinez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard

May 20, 2020

Tropical Ford responded

Thank you for such a kind review! We are glad our team was able to provide you with a great experience. Come again!

May 10, 2020

Dealership Rating
Employee Rating

Great Experience My SUV was finished quickly, the staff was courteous and took the necessary precautions to ensure minimal risk to me and my loved ones. I saw two empl More

by RONBRYNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2020

Tropical Ford responded

That's awesome. We're so pleased that you understood our necessary precautions and enjoyed are safe practices. Glad we could get your SUV finished quickly and provide a courteous experience. We look forward to continuing this level of service for you and hope to see you again.

May 02, 2020

Dealership Rating
Employee Rating

Everything was great, although the running board on my car with dirty with grease/oil after the car came out of service. This had happened a few times. Besides that everything was great. More

by GREGKLESARIS
Recommend Dealer
Yes
May 06, 2020

Tropical Ford responded

Thank you for the 4 star rating, Greg! We truly appreciate you taking the time to provide us with your feedback. We would like to extend our apologies that the cleanliness was not able to meet your expectations. We will work with the team to ensure that something like this is avoided in the future. We hope to see you again the next time you need anything. Have an amazing day!

April 29, 2020

Dealership Rating

just okay To me it seemed like it was the bare minimum. Extremely friendly customer service, but seems like the did very little for my f150. seems to me like th More

by nope
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Elsie Martinez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard, how would i remember everyone's name if i just took it in for services?

May 01, 2020

Tropical Ford responded

Thank you for taking the time to leave this feedback. We are happy to hear about the friendly customer service. However, we would like to know more about why you feel all of the work wasn’t completed on your F-150. Please reach out to Carlos Sheppard at (888) 215-2256.

April 27, 2020

Dealership Rating
Employee Rating

Exceptional service outstanding staff All in record time. Would recommend to friends and family. Best service I've experience from a dealership in a long time. Could not be happier with the work that was do More

by MANGAARTEST
Recommend Dealer
Yes

Other Employees Tagged: Vitalie Munteanu, Elsie Martinez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard

Apr 29, 2020

Tropical Ford responded

First, thank you for taking the time to provide these excellent ratings of Vitalie Munteanu, Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Bryan Langenderfer, Donald Larson, Elsie Martinez, Hector Mendez, and Carlos Sheppard. We will be sure to make all of them aware of the exceptional service they are providing. Also, thank you for the amazing five star rating of Tropical Ford. We will strive to continue to be the best service you will experience from a dealership. Reach out to us or any one on our team anytime for any future updates or questions. Until next time, thank you again.

April 04, 2020

Dealership Rating

it was very good service was great, I walked in to make an appointment for a oil change and was taken right away'I didn't expect that.thank you More

by PJACK8324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2020

Tropical Ford responded

This is what we love to hear! We're so glad that we could live up to your expectations. Timeliness is one of the cornerstones to our business so it warms our hearts to see we hit our mark. We hope you choose us again the next time your vehicle needs anything at all! Have an incredible week!

March 21, 2020

Dealership Rating
Employee Rating

Service Department got me in right away and took great care of vehicle. A+ service at front desk. The payment side could be more personable from a CSR prospective. But other than that. Great Visit More

by ewelshjr
Recommend Dealer
Yes

Other Employees Tagged: Elsie Martinez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard

Mar 25, 2020

Tropical Ford responded

Wow! Thank you so much for the incredible review and we will be sure to let the entire team how much your appreciated their customer service! Stop back in soon and drive safe!

March 21, 2020

Dealership Rating

Did a great job would recommend Quicklane everyone was very helpful got me in and out as quickly as possible thank you Carlis and Bryan More

by KASHWALSH
Recommend Dealer
Yes

Other Employees Tagged: Bryan Langenderfer , Carlos Sheppard

Mar 25, 2020

Tropical Ford responded

Thank you so much for your generous feedback! We cannot thank you enough for taking the time to let us know how we did. We will be sure to pass your compliments on to the entire team!

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