Hector Morales
Hector Morales at Lia Hyundai of Hartford

Hector Morales | Page 5

Service Advisor

Lia Hyundai of Hartford

20 Jennings Rd
Hartford, CT 06120

Contact Me
4.9
126 Reviews

Dealership Experience

16 yrs

Industry Experience

16 yrs

Languages Spoken

English English

Spanish Spanish

4.9

126 Reviews

Write a Review

126 Reviews of Hector Morales

January 21, 2024

Dealership Rating
Employee Rating

Hector Morales was my service advisor for a recent visit. He took the time to understand the issues. He even called me the next day to see how the vehicle was performing! Great customer service. More

by scottj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Lia Hyundai of Hartford responded

We're so happy to hear that, Scott! Thank you for letting us know how pleased you were with Hector's exceptional service. It is our pleasure to make sure your vehicle is running smoothly. We wish you the safest of travels until we may assist you again!

January 15, 2024

Dealership Rating
Employee Rating

Accurate , and on point service. Great customer service. Airing area is clean and you’re given updates on your vehicle while you wait More

by Roseci1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klass, Dane Morissette

Jan 15, 2024

Lia Hyundai of Hartford responded

Thank you for telling us why you liked this visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service!

January 14, 2024

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Employee Rating

Had a warranty issue that was handled with thoroughness and great customer attention by Dane Morissette. Small glitch when my car was returned to me was handled quickly and completely by the staff. I wou More

by Bob F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dane Morissette

Jan 15, 2024

Lia Hyundai of Hartford responded

Bob, thank you for your trust in our service team! We're happy Dane provided you with a thorough and accommodating visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 30, 2023

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The service provided was outstanding and very informative. They performed all the necessary steps to complete a job well done. I am super satisfied with their customer service! Thank you. More

by juan L Cruz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dane Morissette, Gavin Basso

Jan 03, 2024

Lia Hyundai of Hartford responded

Juan, Thank you for sharing your positive experience with us! We are glad that our team was both helpful and informative. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 18, 2023

Dealership Rating
Employee Rating

dropped car off for service and oil change. car was finished as promised and all issue addressed. Dane did a great job of me in and out in a reasonable amount of time . Excellent top tier servi More

by jpalega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Lia Hyundai of Hartford responded

Thank you for your 5-star rating! We are happy to hear that Dane got your automotive needs taken care of- quickly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 30, 2023

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Employee Rating

Service Department made me feel so special with their constant communications and their total professionalism More

by mary1551
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Basso

Nov 30, 2023

Lia Hyundai of Hartford responded

Mary, Thank you for leaving us this positive review! We are delighted that our team could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

October 24, 2023

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Employee Rating

Great service department, excellent work. Hector Morales bent over backwards to fit me in and get the work done. Greatly appreciate the help and hard work. More

by Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Lia Hyundai of Hartford responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Hector's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 01, 2023

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Employee Rating

I love this dealership they're always professional and very helpful and courteous and they've never tried to upcharge me. More

by vmilling45
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Lia Hyundai of Hartford responded

We greatly appreciate your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team consistently takes great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 23, 2023

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Employee Rating

Hector Morales at Lia took care of my case and kept me informed of what was going on with my car. He also explained things in detail. More

by cindy.nygiantsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Lia Hyundai of Hartford responded

Cindy, thanks for stopping by to share positive feedback on Hector! We're glad he addressed your questions thoroughly and kept you updated on the progress of your vehicle's service. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 20, 2023

Dealership Rating
Employee Rating

Lia Hyundai is a wonderful dealership to get my car serviced. Dakota Pare made the service visit quick and thorough. She was efficient and knowledgeable. Everything went smoothly and I'd buy another ca More

by dboyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Pare

Sep 21, 2023

Lia Hyundai of Hartford responded

Thanks for taking the time to review your service experience! We're happy Dakota and Hector both handled your visit with great care and communication. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

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