Hector Orozco | Page 15

When you hear the word Dealer you hesitate to call due to being put on hold for a long period of time or spiked pricing. Gosch Ford of Temecula is the total opposite. Ive never been placed on hold and th being put on hold for a long period of time or spiked pricing. Gosch Ford of Temecula is the total opposite. Ive never been placed on hold and the Parts dept. has urgency in helping you resolve your vehicles problem. I would say going above and beyond is an understatement and my carreer is dealing with part suppliers for 15 years. For example Hector helped me locate a part that I wasnt quite sure of what it was. He sent me diagrams and found the correct part I needed. And it was in stock. He also dispatched the parts speedily. Ive also been helped by Carlos he is very knowledgeable as well. Even when the part is obsolete he helps me by providing part numbers so I can search for it online. I'm writing this review as honest as it comes. If you dont believe me call the parts department and ask for these employees. You will not be disappointed in their service. Thank you Fellas for all your help. You truly have a forever Customer. You will be hearing from me soon. More

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I came in to get a part and hector help me out and had the best customer service and took care of me the best customer service and took care of me More

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Very friendly and helpful in the parts department. Even got my parts delivered the same day. Also reasonable prices Even got my parts delivered the same day. Also reasonable prices More

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Always been able to point me in the right direction for parts for my truck. Never had an issue with parts! parts for my truck. Never had an issue with parts! More

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I came in for an oil change and it was awesome service I went Into the parts department t and Hector orozco helped me out with some items for my car and truck awesome service always a easy and smooth transa went Into the parts department t and Hector orozco helped me out with some items for my car and truck awesome service always a easy and smooth transaction tha ks again Gosch ford Hector Chris and the whole Gosch ford team. More

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Customer rep was very supportive when assisting with my vehicle. Got parts fast and for good price. vehicle. Got parts fast and for good price. More

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Hector was very helpful. He made sure to answer all my questions I satisfied definitely will be returning. He made sure to answer all my questions I satisfied definitely will be returning. More

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Was a great help very pleasant to speak with, made my experience very enjoyable would recommend to others experience very enjoyable would recommend to others More

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Hector in the Parts Department does it again! He always manages to get my parts to me both accurately and in a very timely manner. If you ever need Parts, Hector at Gosch Ford Temecula is the guy He always manages to get my parts to me both accurately and in a very timely manner. If you ever need Parts, Hector at Gosch Ford Temecula is the guy for all of your OEM ford needs! More

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One of the better dealerships in this area. Super helpful crew most of the time, especially the parts department. Super helpful crew most of the time, especially the parts department. More

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