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Hector Ortiz

Overview Reviews (122)

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Hector Ortiz

Hector Ortiz | Page 6

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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122 Reviews

Overview Reviews (122)

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122 Reviews

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122 Reviews of Hector Ortiz

September 08, 2023

Dealership Rating

Employee Rating

Fast service, work preformed was excellent I would return for an oil change again. Great people to work with return for an oil change again. Great people to work with More

by Sjwil57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs

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Sep 12, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 07, 2023

Dealership Rating

Employee Rating

Service on my car was excellent, even on a holiday weekend, they finished in a timely manner, and a wash! weekend, they finished in a timely manner, and a wash! More

by C

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Angus Chu, Chris Mullin, Bill Webb

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Sep 11, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2023

Dealership Rating

Employee Rating

Professional and friendly to work with. Ernie is a great asset to the dealership. Thanks! Ernie is a great asset to the dealership. Thanks! More

by CJMAR0991

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Angus Chu, Chris Mullin, Bill Webb

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Sep 08, 2023 -

Hawk Chevrolet of Joliet responded

We're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2023

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Employee Rating

The service advisor to the left of Hector is not friendly. He never had the courtesy ro address me when I walked in. The work on my car was not completed and I had to return to get it completed. The friendly. He never had the courtesy ro address me when I walked in. The work on my car was not completed and I had to return to get it completed. They replaced a back up camera and forgot to reinstall the liner. More

by B.BRANDER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 05, 2023 -

Hawk Chevrolet of Joliet responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Hawk Chevrolet of Joliet (815) 600-7621.

August 30, 2023

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Employee Rating

The staff here at Hawk Chevy are friendly and courteous. Although I did not have an appointment, they got me in and out within an hour. Although I did not have an appointment, they got me in and out within an hour. More

by MRSBELL1014

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Angus Chu, Chris Mullin, Bill Webb

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Sep 05, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2023

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Employee Rating

Pleasant people. Very good service!! I've gone here since I first purchased my used Mazda6. They are always friendly and professional. Very good service!! I've gone here since I first purchased my used Mazda6. They are always friendly and professional. More

by chrislouise13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Angus Chu, Chris Mullin, Bill Webb

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Aug 30, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2023

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Employee Rating

Great service and your service pricing is the best around! I’ll be back when my Caddy needs some work. around! I’ll be back when my Caddy needs some work. More

by WWOLFER0821

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 30, 2023 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

August 13, 2023

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Employee Rating

Made me feel like family the customer service I told everyone of your service I experienced everyone of your service I experienced More

by MORPHUS65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Angus Chu, Chris Mullin, Bill Webb

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Aug 16, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

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Employee Rating

Very disorganized operation. Lack of communication, lack of skill, and overall a horrible experience. Thanks Lack of communication, lack of skill, and overall a horrible experience. Thanks More

by Glennbanaszak

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

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Aug 14, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Hawk Chevrolet of Joliet. We would like to have a better understanding about your experience. Please reach out to Service Manager, Bill Webb at 779-260-4270 at your earliest convenience and we will do our best to resolve this with you.

August 02, 2023

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Employee Rating

They are friendly and courteous, and timely with their wait times. Great customer service also wait times. Great customer service also More

by ABHOUSE000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 06, 2023 -

Hawk Chevrolet of Joliet responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!