Hector Rosario | Page 10

Will never return, came in for oil change and tire rotation. Mechanic Jose did a vehicle inspection report came to $5,417.49 on recommended work. When I left Gettel, my front tire was bouncing and st rotation. Mechanic Jose did a vehicle inspection report came to $5,417.49 on recommended work. When I left Gettel, my front tire was bouncing and steering wheel was shaking. I was going to turn back, but instead took it to Costco as tires where 6 months old thought maybe the tire rotation may have put them out of balance. Costco said tires were balanced, but the right front tire was only hand tightened. Gettel Nissan mechanic Jose forgot to use an impact wrench on that tire, endangering my life. More

by CPU_AGE Verified Customer Verified Customer

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Gettel Nissan: employees always welcoming, knowledgeable and approachable. I don't usually make an appointment but Gettel has never turned we away. and approachable. I don't usually make an appointment but Gettel has never turned we away. More

by Meowth0510 Verified Customer Verified Customer

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Was asked to come bring the rental back and pick mine up that was under warranty and drive it with a blown water pump- pretty unintelligent… told me I could drive it and just come back when my parts came in that was under warranty and drive it with a blown water pump- pretty unintelligent… told me I could drive it and just come back when my parts came in… I obviously refused and probably saved gettel a few thousand by them not having to replace my entire engine. Then Brittany tells me the parts came in all except my radio and I would need over $400 (with my warranty) to come and get my car but only 2 out of 3 problems are fixed but that’s ok with her… I can drive the car with no radio (in fact I can but shouldn’t have to with all the money I pay) so I made the comment about the quoted price and how it was almost $89 difference and she did adjust it but sure wasn’t going to until I said something. Now I have a 10+ hour drive with no stereo and that’s ok with Gettel… this is my second 300 from there and the 5th car in our household and will be the absolute last I PROMISE THAT! Called the warranty company and they flagged the dealership for having me sign for work and parts that I have in fact not received since my stereo is not working since they do not have the part… I will not be paying another deductible either when the part does come in and I wish someone would even ask me as I will be reporting directly to warranty company More

by TORRIN.SLOVER86 Verified Customer Verified Customer

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Excellent! They went above and beyond what we expected. Great care, good job, good job. They went above and beyond what we expected. Great care, good job, good job. More

by Gerlach28@verizon.net Verified Customer Verified Customer

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THEY GO UP AND BEYOND FOR YOU. AND THEY REALLY CARE ALOT BOUT THIER CUSTOMERS. AND THEY REALLY CARE ALOT BOUT THIER CUSTOMERS. More

by CHiNA Verified Customer Verified Customer

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Everything ok,Hector Rosario is an excellent employee. .Thank you I like Sarasota Gettel Nissan .Thank you I like Sarasota Gettel Nissan More

by betoburga Verified Customer Verified Customer

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My car looks like new after receiving Auto Butler service provided by Gettel Nissan! I had an excellent customer service experience throughout the entire process and received text messages on the progress of provided by Gettel Nissan! I had an excellent customer service experience throughout the entire process and received text messages on the progress of my car. I highly recommend Gettel Nissan. More

by ROB.CLAIRMONT Verified Customer Verified Customer

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They go above and beyond for there customers. Everyone is so nice,and I'm very pleased! Everyone is so nice,and I'm very pleased! More

by Langstonguilda Verified Customer Verified Customer

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Great dealership, always friendly courteous and very thorough. I would highly recommend. The service personnel are very knowledgeable concerning my vehicle. thorough. I would highly recommend. The service personnel are very knowledgeable concerning my vehicle. More

by RJP207 Verified Customer Verified Customer

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George P & Laura made my experience with Gettel Nissan great auto service! I love the inspection video sent to me by email & next visit I need filters replaced. My auto service with Hector Rosario & other great auto service! I love the inspection video sent to me by email & next visit I need filters replaced. My auto service with Hector Rosario & others is simply the BEST!! 5 STARS!! More

by PHILIP6906 Verified Customer Verified Customer

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