Heman Kue | Page 14

Everything was good until the lies started coming. After having the car for a week I was asked to come back for more paperwork, however, this was to ask for more down. After coming to an agreement to After having the car for a week I was asked to come back for more paperwork, however, this was to ask for more down. After coming to an agreement to put more down within 30 days Xavier took my payment information and disappeared for about 45 mins. A family emergency arose and I asked for my keys so I could tend to it. Meanwhile the person from finance who had discussed the hold and option for 30 days to put more money down, was sitting next door chatting with another person in finance and had not even bothered to update on what was happening. The response was Xavier bringing my previous car back and stating “we couldn’t get funds to clear for the hold” I informed that was impossible as there are more than enough funds in the account at the time. He then replied I don’t know, gave me my keys, showed me to my car and walked away. He did not have the courtesy to ask if I had any belongings in the new car to take out. I had to text him to get my belongings back which took another 10 mins. Bell Honda used to be great but recently I have been nothing but disappointed by their appalling customer service and actions towards prospective buyers. More

by MONTANOLATANYA Verified Customer Verified Customer

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It was a pleasure getting my new car with salesman he was very helpful & nice very helpful & nice More

by BARRERAMARICELA56 Verified Customer Verified Customer

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My parents have always shop here. I got my car here as well after having a horrible experience at showcase Honda. We like bell Honda. Great service I got my car here as well after having a horrible experience at showcase Honda. We like bell Honda. Great service More

by Lupita perez Verified Customer Verified Customer

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I was extremely skeptical of this place. I was in the market for a used car. I went in a couple of months ago and must say Heman was pretty good. And the finance guy was so amazing!!! Like a I was in the market for a used car. I went in a couple of months ago and must say Heman was pretty good. And the finance guy was so amazing!!! Like any other place they just want to sell you the car. At times I felt like they weren't being upfront about the cost. I think being upfront with customers will truly show integrity. I purposely waited 2 months before writing this review. Long story short. I purchased a new car from them. Heman and Finance guy was amazing. The tags came on time. More

by NACOVEAH Verified Customer Verified Customer

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Ray broke the car and he did not know how to fix what he broke. broke. More

by MRS.SHOCKJAY+AUTOLOANS Verified Customer Verified Customer

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Very friendly staff crew. I enjoyed working with “ALL”. This is my third CR-V I have purchased from Bell Honda. My new car is wonderful to drive. I enjoyed working with “ALL”. This is my third CR-V I have purchased from Bell Honda. My new car is wonderful to drive. More

by CRAYTON1945 Verified Customer Verified Customer

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Excellent customer service and knowledgeable staff. They explained everything about my car and what was needed. Thank you They explained everything about my car and what was needed. Thank you More

by GUTIERREZ3 Verified Customer Verified Customer

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Human, Michael and Ulises all made the process really quick and easy. They were straightforward on their numbers and didn't play any games with me when we were negotiating price and payments. quick and easy. They were straightforward on their numbers and didn't play any games with me when we were negotiating price and payments. More

by NMARTIN Verified Customer Verified Customer

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