Henry Diep | Page 14

Henry was a pleasure to work, and very knowledgeable. If he didn't know something then he found the answer. Truly someone you can trust. If he didn't know something then he found the answer. Truly someone you can trust. More

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Henry was extremely welcoming when I came into Wellesley Mazda with my parents. He quickly eased my anxiety and stress of buying a car with his charm and humor! Henry was knowledgeable, attentive, and under Mazda with my parents. He quickly eased my anxiety and stress of buying a car with his charm and humor! Henry was knowledgeable, attentive, and understanding of my situation and needs. I will definitely be recommending others to visit Henry, as I was so pleased with my service! More

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Henry helped me today and answered all my questions. I am appreciated for his help. Even though there is no new car available today, I got more information that I need. I am appreciated for his help. Even though there is no new car available today, I got more information that I need. More

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Henry did an excellent job helping my wife and I with test driving new vehicles and working out an offer on a car. We appreciated is clarity and honesty in the process. He made us feel comfortable that w test driving new vehicles and working out an offer on a car. We appreciated is clarity and honesty in the process. He made us feel comfortable that we will have our questions answered and will be welcomed back. More

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Amazing experience. Very kind but careful. Attentive but quick acting. Will be going back for the next car when the time comes. Very kind but careful. Attentive but quick acting. Will be going back for the next car when the time comes. More

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I have a serious aversion to the car buying process, however, Henry and the rest of the staff at Wellesley Mazda have started to change my perception. The staff was welcoming and pressure free. Henry however, Henry and the rest of the staff at Wellesley Mazda have started to change my perception. The staff was welcoming and pressure free. Henry was welcoming, honest and provided on the spot answers to all my questions. I thoroughly enjoyed my initial experience. Not sure if I will end up purchasing there yet, but a great experience overall! More

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Working with Rodrigo Nadal, Krystal Miller and Henry Diep was great experience! The whole sales/finance process was handled smoothly and the entire staff was knowledgeable and efficient. It was hands down th was great experience! The whole sales/finance process was handled smoothly and the entire staff was knowledgeable and efficient. It was hands down the best and least stressful car buying experience I've ever had. 10/10 would recommend More

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I have been a client of this dealership since 2011. Until my recent experience, I have had very positive ones- otherwise I would not have been a loyal customer for the last decade. I have worked with Crystal my recent experience, I have had very positive ones- otherwise I would not have been a loyal customer for the last decade. I have worked with Crystal Miller, Rodrigo Nadal, and most recently Henry Diep. They all have been respectful, professional, and made each experience a pleasant one. They earned my loyalty and long-term repeated business. In my most recent occurrence, I dealt with Alex Bonanno. I was treated the exact opposite. She was belittling, degrading, rude, lying through her teeth, and threatening. While I understand that this is a business, Alex's behavior and attitude goes against what Mazda Corporation states regarding CUSTOMER SATISFACTION: Mazda is striving to improve customer satisfaction through providing a Mazda brand experience that exceeds customer expectations. More

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I am a 10 year customer of Wellesley Mazda. I am treated like royalty whenever I walk through their door for service or a new car. I will remain loyal to throughout my driving days as long as Mazda continu like royalty whenever I walk through their door for service or a new car. I will remain loyal to throughout my driving days as long as Mazda continues to make the superior cars they do now, During a recent service visit, I stopped in to say hello to the sales team and walked out with a new car with lower lease payments than my prior lease (which were already favorable). The two sales managers, Rodrigo Nadal and Darren Bonanno, plus my salesman, Henry Diep, plus the leasing manager, Krystal Miller, made this a simple, seamless transaction. All of them deserve 5 star praise for their professionalism and customer centric service. Ten years and 4 new cars later I am completely amazed at the sales and service teams and highly recommend this dealership to the car buying public. More

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We have been Wellesley Mazda clients for about 6 years. Multiple CX5s, CX3 and CX30. Each time we had the pleasure of working with Rodrigo Nadal. He is the consummate professional and is always accommodat Multiple CX5s, CX3 and CX30. Each time we had the pleasure of working with Rodrigo Nadal. He is the consummate professional and is always accommodating. We have always had a very positive experience due to our work with Rodrigo. We highly recommend the firm and Rodrigo. More

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