Henry Hall
Henry Hall at Santa Monica BMW

Henry Hall

Finance Manager

Santa Monica BMW

1127 Santa Monica Blvd
Santa Monica, CA 90401

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4.6
131 Reviews
4.6

131 Reviews

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131 Reviews of Henry Hall

May 20, 2025

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Employee Rating

The 4square method the salespeople are told to use makes the whole process of buying a car more difficult than necessary. More

by GROTFURNITURE
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Alvarado

May 10, 2025

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My warranty didn’t cover what needed to be fixed on my car because of some rodents. I pay for a really good warranty. Not happy at all. Is there anything that can be done? More

by SPG_111
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Recommend Dealer
No

April 13, 2025

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Chris Meyers and his team have provided exceptional customer service since my first visit in 2009. Thank you for always going above and beyond! More

by sppaula22
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Recommend Dealer
Yes

Other Employees Tagged: Chris Myers, Mario Guglielmelli

April 05, 2025

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Thomas has lost his zest for this job. He has been cold every time I’ve gone into the dealership. I turned in a car and leased a new one and the experience was the worst I’ve ever had. More

by JENNIFER
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Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Thomas Nguyen , Max

April 02, 2025

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Rude, didn’t complete the work I asked for. Going to a different dealership after my experience. More

by bkneidinger
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Recommend Dealer
No

March 30, 2025

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It was a great and easy experience. Everyone was very nice and helpful. I am very satisfied. More

by DCK404
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Recommend Dealer
Yes

February 21, 2025

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Great service, good communication with customers and easy scheduling ! I Totally recommend this BMW Dealership. More

by BIANCADMCMAHAN
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Recommend Dealer
Yes

February 16, 2025

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professional in all aspects of repair of our 330i Completed work in promised time. good to return in future More

by SAMASHENOFSKY
Service Price Transparency
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Recommend Dealer
Yes

January 31, 2025

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The dealership was very helpful in helping me pick a car and financing it but after sales is very poor. Very difficult to get a response, not sure who the accountable sales person is and have not been getti More

by amer.ahmed_89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dave Peterson was very helpful from Sales

January 20, 2025

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Employee Rating

Sales process was straightforward and very low pressure. The sales rep, business manager and finance manager were all helpful and the process was relaxed. More

by ADAMBLUEFOX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dellis Montell Jr., Thomas Nguyen , Kye

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