Henry Hall

Awesome service advisor took care all our needs will definitely go back there and get my other cars serviced there. definitely go back there and get my other cars serviced there. More

by SJOOMA Verified Customer Verified Customer

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They have great cars! Everyone was very friendly and made the whole process quick and painless. Great team. Everyone was very friendly and made the whole process quick and painless. Great team. More

by TM4 Verified Customer Verified Customer

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Chris Meyer and service department are great. The diagnostics and communication regarding what to be done was timely and the car was ready within the delivery time provide. The diagnostics and communication regarding what to be done was timely and the car was ready within the delivery time provide. More

by NAZBAFSHAR Verified Customer Verified Customer

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I like how Danny Garcia the Service Manager resolved my issue when I went in person issue when I went in person More

by tg100 Verified Customer Verified Customer

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Kye and finance manager were great and willing to work with me. Pre-owner manager was slimy and sold me a car with one key fob (wasn’t told until after the deal was done). I asked him to support getting a with me. Pre-owner manager was slimy and sold me a car with one key fob (wasn’t told until after the deal was done). I asked him to support getting a second fob to enable phone as key and he said no and I had to pay additional. I was willing to split difference. Overall, just not an honest transaction. More

by NorCal Verified Customer Verified Customer

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This dealership has the most incredible staff! !! Everyone was so nice!!! Very smart personnel, very kind, very knowledgeable a pleasure to work with my salesman went above and beyond t !! Everyone was so nice!!! Very smart personnel, very kind, very knowledgeable a pleasure to work with my salesman went above and beyond the call of duty to explain every detail to me perfectly so that there would be no doubt at all when I purchased my brand new BMW he was a joy to work with. I will definitely buy another car from Santa Monica BMW.!!! The gentleman in the office who took care of the paperwork was very knowledgeable also and very kind and very easy to work with!!! I even talked to the owner who was extremely kind and extremely knowledgeable and just a joy to speak with everyone from the owner to the Salesman to the gentleman who does the paperwork made me feel so ease buying this brand new BMW it was a pleasure to work with them!!! Guy White More

by GUYWHITE1959 Verified Customer Verified Customer

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Yes. Santa Monica BMW . Yes. Santa Monica BMW. Gave me a water bottle, was refreshing. Santa Monica BMW . Yes. Santa Monica BMW. Gave me a water bottle, was refreshing. More

by Person Verified Customer Verified Customer

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You would sell more cars if you rearranged the showroom and provided adequate parking for customers and provided adequate parking for customers More

by MALCOLM9 Verified Customer Verified Customer

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Great service. Problems were identified and resolved very quickly. Much appreciated for the amaz9ng service. Thank you. Problems were identified and resolved very quickly. Much appreciated for the amaz9ng service. Thank you. More

by BASHIROT Verified Customer Verified Customer

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Chris has been my service advisor for years he’s the best . Makes the experience amazing . Del Jr who is manager has always taken great care of myself and my family. From purchase to service . SM BMW is a 1 . Makes the experience amazing . Del Jr who is manager has always taken great care of myself and my family. From purchase to service . SM BMW is a 10 More

by EBAKER3 Verified Customer Verified Customer

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