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Henry Peterson
697 Reviews
Hi, my name is Henry Peterson but everyone always calls me Hank! I have had the privilege of working at Hillside Honda alongside a great management team for 10 years now. I take great pleasure in helping our customers with routine maintenance or finding solutions to their vehicle problems so they can get back on the road. If I had to pick my favorite Honda I would pick the Honda Accord of course! Not only is the Honda Accord extremely reliable, but it is very stylish and has so many amazing options. If you ever need assistance, please feel free to stop by and ask for Hank!
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697 Reviews of Henry Peterson
August 10, 2018
reception is a mess every time i called, i was put on hold immediately once the line was connected, even early in the morning when i assume it was not that busy. i have every time i called, i was put on hold immediately once the line was connected, even early in the morning when i assume it was not that busy. i have been there a couple of times. when i went to pick up my car, it seemed nobody cared why i was standing there for over 30 minutes. it happened almost every time. however, the technicians are always very friendly and patient. that's a big plus. More
by GEORGEGENG24
Verified CustomerOther Employees Tagged: Susan Nolis
August 09, 2018
Overall great service! Very friendly and helpful staff. They are informative and knowledgeable. Service I always a good experience and very time efficient. Would recommen Very friendly and helpful staff. They are informative and knowledgeable. Service I always a good experience and very time efficient. Would recommend dealership to others. More
by SAVITRIMOTIRAM
Other Employees Tagged: Joseph Patanio, Fidel Chaitram
August 08, 2018
Family Everyone in there was really helpful... especially Henry he is so kind. The lady at the cashier was really sweet too, don’t recall her name, but she m Everyone in there was really helpful... especially Henry he is so kind. The lady at the cashier was really sweet too, don’t recall her name, but she made sure that my daugyher and I were comfortable. More
by MSAGOMEZ24
August 02, 2018
Worst!!! Their service was so ***BAD***👎👎👎 i was their for couple of issues but they only solve one.after finish servicing they say it’s done.i was waiting Their service was so ***BAD***👎👎👎 i was their for couple of issues but they only solve one.after finish servicing they say it’s done.i was waiting to pick up my car.after one hour waiting i ask them where is my car they don’t say anything just walking here and there.after two hours of waiting they tell me that they lost my car key 🔑 i had no idea what to do.after 3 hours of waiting they make another key 🔑 for me to drive my car 🚗 for their fault i had to wait 3 hours.their labor charge $130 per hour that i paid.and my 3 hours of waiting labor is $0000.now it is also a security issue for me if someone from that dealership has my key they can steal my car anytime because they have address information.if anytime my car steal I’ll sue this dealership definitely. More
by SHIMULAHMED15
Other Employees Tagged: KAZI
August 02, 2018
Recall Dropped off my Odyssey for a recall. Service was great and timely dropped off at 7am and was ready before 12. Wished Honda had service vehicle like Dropped off my Odyssey for a recall. Service was great and timely dropped off at 7am and was ready before 12. Wished Honda had service vehicle like other brands that gives you a vehicle to use while yours is in the shop. More
by SJOdy
August 01, 2018
Kept waiting for hours, clerk forgot paper work After giving my car for service, 4 hours after , we found out the paper work wasn’t submitted . I understand mistakes can be make , big dissatisfactio After giving my car for service, 4 hours after , we found out the paper work wasn’t submitted . I understand mistakes can be make , big dissatisfaction on this date. Dealer should have offered free service at least More
by DAMEBRANDON123
July 31, 2018
Very good Well, car problem arises but when complained to the representative most of it are been taken care of. Customer service (the telrphone ladies) some sre Well, car problem arises but when complained to the representative most of it are been taken care of. Customer service (the telrphone ladies) some sre too argumentative and distespectful.Thanks. More
by ELIZABETHWILSON4677
Other Employees Tagged: Leo Santualla , Sammy
July 24, 2018
Hillside's Service Ctr. Disloyal & Untrustworthy I have bought a total 2 new cars from Hillside Honda, a Honda Accord in 2005 and a second Honda Accord in 2008. I have been servicing my cars at Hill I have bought a total 2 new cars from Hillside Honda, a Honda Accord in 2005 and a second Honda Accord in 2008. I have been servicing my cars at Hillside Honda for 13 years. As of 7/23/18, I will never in my life time do business with Hillside ever again, not even an oil change. I feel cheated and used by the service dept. Over the last 4 years I have felt targeted and I believe some customers are targeted. Every service visit I have been charged ridiculous amounts of money to have repairs done to my car, some of which I suspect were unnecessary. I have been charged in excess of $2000 to almost $3,000 to have repairs done on a number of visits. One service rep. Joseph Pantanio went so far as to suggest I get rid of my car and purchase another one, as if he had an intimate knowledge of my financials. I have been loyal to this service dept. for 13 years but it ended yesterday after another rep by the name of Henry tried to ring me up the usual $2,000 plus bill. That's it I am done. More
by FOSTERR
Other Employees Tagged: Joseph Patanio
July 24, 2018
Best service center The representative Henry was great. He took the time to answer all my questions and assist me to apply my coupon for the service I wanted done on my c The representative Henry was great. He took the time to answer all my questions and assist me to apply my coupon for the service I wanted done on my car. More
by KANEUFVILLE
Other Employees Tagged: Mario Polanco, Mohamed Sultan , Shareef Hart
July 24, 2018
I do not feel happy I qualify very bad, because they make me buy very expensive parts and they are not the parts, and it's other things, and I have to pay for those mista I qualify very bad, because they make me buy very expensive parts and they are not the parts, and it's other things, and I have to pay for those mistakes More
by SONIDOXXIIIF
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