Henry Quezada | Page 25

Great Customer Service! Can't say enough about Porsche Riverside. Took my wife's new Cayenne in to the service department for some issues with the paint. The service staff Da Can't say enough about Porsche Riverside. Took my wife's new Cayenne in to the service department for some issues with the paint. The service staff David Barron and Henry Queada were very accommodating and professional. Cody Allen had a loaner vehicle setup for me to use while the vehicle was there. Coming from Orange County, This made it convenient for me to get back home. Picked the Cayenne up the next morning and was very pleased that they took such good care of it. They did an entire detail to the car! I had asked for only some areas that had water spotting on the roof and hood be taken care of! This as far as I am concerned is great customer service that shows how much they appreciate their customers. My experience with Porsche Riverside from Sales to Service has been a pleasure, and I will continue to use them for all my needs in the future! More

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Above and beyond This is a great dealer. They have competitive pricing and great staff. Henry has gone above and beyond to help in caring for my cars. I highly recom This is a great dealer. They have competitive pricing and great staff. Henry has gone above and beyond to help in caring for my cars. I highly recommend this place. More

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Continuiously satified customer My experience with Walters Porsche of Riverside continues to be great. Reason being I think is the level of comfort I feel doing business with the ver My experience with Walters Porsche of Riverside continues to be great. Reason being I think is the level of comfort I feel doing business with the very knowledgeable and attentive staff. With David Barron , my service advisor, their was no pressure, just very good and knowledgeable information needed for me to make a sound decision. Very satisfied , thank you David. More

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Service advisors David, Henry, and Cody are hands down some of the best service advisors in the business. From the time they greet you upon arrival, to walking you out David, Henry, and Cody are hands down some of the best service advisors in the business. From the time they greet you upon arrival, to walking you out to your loaner. These guys are knowledgeable and their customer service skills are on point. I have many options as a consumer living in SoCal when it comes to servicing my Porsche. I feel confident and comfortable going to Walter’s. Thanks guys and keep up the great work!!! More

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The Pinnacle of Service Porsche produces a great product line. Walter's Porsche has a team. The combination results in an ownership experience that is beyond expectations. Porsche produces a great product line. Walter's Porsche has a team. The combination results in an ownership experience that is beyond expectations. Henry Quezada is a champion!!! More

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Quality All Around I have been a customer of Walter's Automotive for the past 5 years, having leased an Audi and now a Porsche Macan. This is truly one exceptional deal I have been a customer of Walter's Automotive for the past 5 years, having leased an Audi and now a Porsche Macan. This is truly one exceptional dealership that has both the best facility and the best staff. Walter's Porsche has trained their personnel to provide the customer with a user-centered experience, be it purchasing/leasing and/or the follow-up service process. My recent service experience was one of the best. I was greeted by Mycal Heffner who made me feel welcome and did the first part of the intake process since my service advisor Henry Quezada was busy with another client (I arrived early). Mycal helped me find an excellent space where I could work while I waited for the service to be completed. Then Henry took over the process and, kept me informed of the progress. The service was completed ahead of schedule, the car was returned to me exceptionally clean and I was given copies of the work order, and sent off with a very positive feeling. This is typical of this dealership..quality all around. Bravo gents and to all of your team members. Burt Peachy More

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towed in because low ccolant light was on and it said to pul After seeing the warning light, I called Porsche roadside service and was towed to dealership. Henry Quezada had the car checked out and got me back o After seeing the warning light, I called Porsche roadside service and was towed to dealership. Henry Quezada had the car checked out and got me back on the road. He was extremely helpful throughout the process. More

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Recall Henry Qesada...attentive,was quick about what had to be done,signed paper work. Pointed me To Waiting lounge were beverages,available. Have to say Henry Qesada...attentive,was quick about what had to be done,signed paper work. Pointed me To Waiting lounge were beverages,available. Have to say everyone is friendly and helpful thank you 😊. More

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Service adviser Henry Quezada went out of his way to provide great service. He is proactive in calling to give progress reports. He ACTUALLY RETURNS PHONE CALLS PROMPTLY, unlike so many other in all businesse great service. He is proactive in calling to give progress reports. He ACTUALLY RETURNS PHONE CALLS PROMPTLY, unlike so many other in all businesses. Well done, Henry! More

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A+ for Henry and everything you should expect from PORSCHE Being a car nut, I've had my share of dealership experiences from the good to the bad. Walter's Porsche ranks GREAT, mostly because of my newly found Being a car nut, I've had my share of dealership experiences from the good to the bad. Walter's Porsche ranks GREAT, mostly because of my newly found favorite service advisor, Henry. Henry walked me through every step of my 911 service and gave some great recommendations. He was professional, courteous, and addressed all my concerns (which might seem to be a given with other Porsche dealerships.....but just isn't!). A+ for Henry! More

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