"Henry Quezada provided excellent service "
- Panamera Owner
Henry Quezada was excellent with my Panamera service. He kept me updated with phone calls at each stage making it a smooth and professional process.
"Michael Barcelona provides excellent service!"
I had some issue with my Cayenne beyond normal service. Michael went out of his way to fix both short term and long term concerns. His communication and follow-up skills are impeccable. He always calls back with updates and solutions. This is not new as he did the same when a rat got into my Spyder. He takes excellent care of both of my cars but just as important me as a customer. He has a warm and professional demeanor that makes you feel comfortable. He is one of the reasons I have purchased 3 vehicles from Walters, and ready for a new Macan soon...
"Henry Quezada provided excellent service."
Henry Quezada provided excellent service. He was knowledgeable and courteous throughout our dealings. Important: Henry called to update me AS PROMISED - very refreshing in this era of broken promises and lame excuses!!
"Walters Porsche Excellent "
I would recommend this dealership for purchase and service, the dealership is state of the art. They have a awesome waiting area. Very efficient with my time.
The staff are there to help and are happy.
" Service "
Recently received service at your location with new rear brake pads.. Henry Quezada was the service representative. He was attentive to my needs and was well represented as an employee of Walter’s Porsche.
"Easy to set up appointment"
- Jack G
Porsche Riverside has made it easy to setup appointments for the annual required maintenance. I am always kindly greeted upon arrival, and this time was taken to Henry Quezada who already had the information needed for the service.
In addition, while waiting for the rental car, every employee also greets you as they pass and ask if you have been assisted.
Thank you for acknowledging the customer!
"Key FOB Troubles"
Since purchasing my Porsche I've been experiencing periodic trouble with one of the key fobs. Service advisor Henry Quezada had the key fob checked and replaced the battery with a german-made battery CR2032 versus the Indonesian made Duracell brand I was currently using. I will monitor the key fob operation and if necessary reapproach the issue under PCNA warranty should the problem reoccur.
"Above average service"
I’ve been taking my Porsche here for about a year now. I used to go to Newport Beach Porsche, but ever since I discovered Walter’s Porsche I really see the difference in how a customer should be treated.
Henry Quezada Is a fantastic service rep, who will take very good care of you and your car and ensure a status follow up is performed on a regular basis.
I’ve even had a chance to chat with some of the mechanics, and as an aerospace Engineer, I feel very confident in their knowledge and abilities. Some of these guys come from a race background and know their stuff!
Highly recommend Walter’s Porsche service.
"Professional service maintenance "
Love my Porsche, worked my *** off to get this car and I only wanted the best mechanics to work on it. Henry Quezada my service rep was great, went above and my expectations and the car detail is absolutely amazing thanks guys
The service department is knowledgeable, friendly, helpful and curtious. They are willing to deal with unexpected issues that arise and solve problems that are uncommon. Highly recommended.