37 Reviews of Henry Reynolds
February 07, 2017
Great Experience at Koons Toyota Annapolis My wife and I had a great buying experience with Henry Reynolds and Suheil Katan at Annapolis Toyota. Henry went out of his way to find the car my wi My wife and I had a great buying experience with Henry Reynolds and Suheil Katan at Annapolis Toyota. Henry went out of his way to find the car my wife wanted and Suheil made it happen. We even drove away with the toyota the same day. Other dealers visited didn't provide the help that Koons did. We/ll be back and will be sure to let our friends know. Thanks again for a phenomenal buying experience. More
Other Employees Tagged: Viktor Beshidze, Suheil Katan
February 01, 2017
Bought RAV4 hybrid Henry Reynolds was great to work with. No BS and no pressure. Very low key and unassuming. I'm glad I was able to consummate the deal with him! A real Henry Reynolds was great to work with. No BS and no pressure. Very low key and unassuming. I'm glad I was able to consummate the deal with him! A real gentleman. More
February 01, 2017
Exceptional! I truly had an exceptional experience! After visiting two other dealers, I felt like all the sale people were dishonest. Until I received a call fro I truly had an exceptional experience! After visiting two other dealers, I felt like all the sale people were dishonest. Until I received a call from Mr. Henry Reynolds. He gave me a price over the phone, I said okay I'm on my way to the dealership, but before I walked out of the house, I received another call from Mr. Reynolds saying the price he quoted me was for a different car and he didn't want me to come before knowing the correct price. I thought "Wow a honest car salesman", that small gesture sealed the deal for me. Once I made the decision on the car, I met Latoya Gardner of the finance department. She was courteous and knowledgeable on all aspects of the deal, she answered my many questions with a great deal of patience. Between the both of them, I was Wowed! More
Other Employees Tagged: Latoya Gardner
January 28, 2017
Exceptional experience It's amazing how plans come together. I met Henry Reynolds and explained what I wanted. He was very patient with me and showed me a 4Runner that is be It's amazing how plans come together. I met Henry Reynolds and explained what I wanted. He was very patient with me and showed me a 4Runner that is beautiful! The hassle free buying experience at Koons Toyota was the best. More
December 29, 2016
In time of Grief Koons of Annapolis is really changing constantly w six sigma. I'm in a rough spot after making some fidical mistakes and the new car team led by Mr Ka Koons of Annapolis is really changing constantly w six sigma. I'm in a rough spot after making some fidical mistakes and the new car team led by Mr Katan Sean and Henry as sales associate are worth their weight in gold. Dan in used cars Veteran friendly. Be back for second used car very soon. More
Other Employees Tagged: Viktor Beshidze, Kevin Biggam, Suheil Katan, Scott Snyder, Chloe Orcutt , Alex Clothier, Isaac Mastel, Errol McLaurin
December 20, 2016
From Bill - Purchase of New 2017 RAV4 I truly enjoyed the new car buying experience that I had with Koons Toyota. I bought six cars previously through Koons, and each was great. This se I truly enjoyed the new car buying experience that I had with Koons Toyota. I bought six cars previously through Koons, and each was great. This seventh purchase experience, however, was the best. My wife and I worked with Mr. Henry Reynolds who was meticulous in explaining all of the details and features of operations of the RAV4 Limited AWD that we test drove and bought, His cheerfulness, patience and knowledge was outstanding in helping to answer all our questions. Mr. Reynolds' honest approach to dealing with the customer was well appreciated, with no gimmicks, unnecessary costly mark-ups, or pressure sales tactics making this buying experience refreshing as compared to what I have met in other dealerships. The approval process, through Scott, the Sales Manager was also excellent and hassle-free, as was the assistance from Latoya, the Financial Consultant, in her help in considering the best options for service and maintenance support contracts relative to our anticipated use of this car. This IS the place to buy a car and get an honest deal. More
Other Employees Tagged: Scott (Management) and Latoya (Finance)
November 22, 2016
Found a friend at Koons Toyota Annapolis Mr Reynolds is honest,knowledgeable and very helpful salesperson. He guide us thru the entire time in selecting a vehicle. He is very costumer focused Mr Reynolds is honest,knowledgeable and very helpful salesperson. He guide us thru the entire time in selecting a vehicle. He is very costumer focused ,truly exceptional . I would recommend him to my friends. More
Other Employees Tagged: Selena @ finance
November 19, 2016
From a satisfied customer to you Mr. Reynolds came to the Service area waiting room to invite customers to see the new car's deals at the showroom. For me it was a nice surprise for Mr. Reynolds came to the Service area waiting room to invite customers to see the new car's deals at the showroom. For me it was a nice surprise for I was thinking taking a look anyway. Once my car was serviced, I visited the showroom and met with Mr. Reynolds. After a few inquiries about my taste, needs and likes he proceeded to put the keys of a vehicle in my hands and asked to go for a ride. Although the vehicle was a little out of my budget, Mr. Reynolds became Henry with his gentle and accommodating personality and conversationalist ways to make one feel at ease. Henry showed me a few others vehicle until I saw the one. Henry was incredibly professional. knowledgeable, and patient during the whole process. Took the time to explain everything in my new vehicle and now I am the happy owner of a 2017 Sequoia. I must thank Henry, Suheil, and Emmanuel for their teamwork skills to make this happen. I'm proud to say; I love Koons Toyota in Annapolis. When an employee talks good thing about the Company he or she works for, the Company is definitely and absolutely great. More
Other Employees Tagged: Suheil Katan , Kudos to the Koons Company. and Emmanuel Nino in Finance.
November 10, 2016
very good I found my salesman Henry Reynolds to be of incredible character, going above and beyond to satisfy my every need and trust me. If you are looking to I found my salesman Henry Reynolds to be of incredible character, going above and beyond to satisfy my every need and trust me. If you are looking to buy Toyota, see Henry Reynolds at Toyota of Annapolis. Also worth noting, he was very polite throughout the entire process. What a superstar. More
October 02, 2016
Absolutely Amazing!! This is not your "traditional car buying experience" dealership. The whole experience was nothing less than "outstanding". Suheil is truly a pleasur This is not your "traditional car buying experience" dealership. The whole experience was nothing less than "outstanding". Suheil is truly a pleasure to work with and he made sure I received the best deal possible. My salesman, Henry had the knowledge of all of vehicles and was very professional. The best part is when I signed the paperwork - Viktor had it all printed and ready to go but took the time to answer my questions. This really is the best dealership I have ever worked with. More
Other Employees Tagged: Viktor Beshidze, Suheil Katan

