Henson Montas

Very friendly group. Everyone was wonderful. I would have liked a slower review of the charges for the purchase. I had questions after I got home and maybe that co Everyone was wonderful. I would have liked a slower review of the charges for the purchase. I had questions after I got home and maybe that could have been avoided if we had walked thru the numbers more clearly. We were so excited about the car we paid less attention to the numbers than we should have. Completely our fault but they handled the follow up questions quickly and clearly. More

by mfornarol Verified Customer Verified Customer

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Poor communication, late for our appt. Vehicle was not ready when I came to pick up. Staff didn't seem to care about much. Vehicle was not ready when I came to pick up. Staff didn't seem to care about much. More

by tlongenecker80 Verified Customer Verified Customer

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Everyone is very helpful and kind. Especially Jeyson Laguna. He will be the reason I get another vehicle from there. I went in to trade in my lease. I wanted to look at a truck but did Especially Jeyson Laguna. He will be the reason I get another vehicle from there. I went in to trade in my lease. I wanted to look at a truck but did not know exactly which one. He took his time and helped me find the one that best what I was looking for. He went over every single detail of the truck with me before test driving. He went out of his way to keep in touch with me during the whole process and even after I got the vehicle to ensure everything was okay. He is very thorough and professional. Jeyson is an exceptional asset to the dealership. More

by sophiegleeson5 Verified Customer Verified Customer

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Attentive salespeople who always strive to offer us the best. Competitive prices and a wide variety of cars. best. Competitive prices and a wide variety of cars. More

by igorsantana63 Verified Customer Verified Customer

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I had a great experience working with Craig at Central Florida Chrysler Dodge Jeep Ram. He was professional, attentive, and made sure everything was handled smoothly from start to finish. He took the time Florida Chrysler Dodge Jeep Ram. He was professional, attentive, and made sure everything was handled smoothly from start to finish. He took the time to explain what was going on with my vehicle and made the whole process easy and stress-free. He also made sure my vehicle was clean and detailed before returning it, which I really appreciated. It’s clear he genuinely cares about providing good service. Highly recommend asking for Craig if you visit! More

by Hailey Verified Customer Verified Customer

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Michael was great , he even did better than the guy that sold me the car. He was very concerned about the problems that I was having with my car. sold me the car. He was very concerned about the problems that I was having with my car. More

by Gail White Verified Customer Verified Customer

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Adil and Henson were extremely patient, professional, and helpful throughout my entire experience. I originally came to the dealership just to browse, but their excellent customer service and the time they t helpful throughout my entire experience. I originally came to the dealership just to browse, but their excellent customer service and the time they took to explain everything made a big difference. Even when I was unsure about which car to choose and felt ready to leave, they remained supportive and never made me feel pressured or discouraged. They took the time to answer all my questions and helped guide me to the right decision. Thanks to them, I ended up choosing a car that I truly love. I really appreciate their patience, honesty, and dedication. Every dealership should have people like Adil and Henson! More

by lunieneiyou Verified Customer Verified Customer

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Absolutely disgusted with Central Florida Chrysler Dodge Jeep Ram. The 2022 RAM 1500 Classic was listed for $23,499 everywhere. They charged my husband $30,227 for the truck plus $13,443 in useless add-ons. Jeep Ram. The 2022 RAM 1500 Classic was listed for $23,499 everywhere. They charged my husband $30,227 for the truck plus $13,443 in useless add-ons. My husband specifically told the Finance Manager, Hernson Montas, that he has very limited education and could not read or understand the paperwork. They still rushed him through and added everything without any real explanation. We returned the very next day demanding they honor the advertised price and cancel the extras. We followed up with a certified letter and multiple emails. They have ignored every single attempt to fix this. This dealership knowingly took advantage of my husband. Extremely unethical and deceptive. Do yourself a favor and buy somewhere else. More

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Rate would be neutral but didn’t have that as an option. Had multiple services done. Originally went for an oil change technician left the glove compartment retractor unhooked and the positive battery termi Had multiple services done. Originally went for an oil change technician left the glove compartment retractor unhooked and the positive battery terminal went missing. I asked about it and I didnt even get a follow up about it. Had also order a part in which I left off that it was supposedly ordered and that I’d get a call if not the same day I’d definitely get a call the following day. Three days later no one reached out so went ahead called and the news was it hadn’t even been ordered. I had to continue to press to get any movement from anyone and while dealing with that the advisors were just pushing it amongst each other as to who the responsibility fell on. I know things can happen but some better communication would be nice and with the time the tech took I don’t see how he’s couldn’t double check his work. More

by colonjosue19 Verified Customer Verified Customer

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I bought a vehicle from them. I made them aware of a crack in the windshield (most likely from them detailing the car). A week later, they still have not resolved or come up with I made them aware of a crack in the windshield (most likely from them detailing the car). A week later, they still have not resolved or come up with a solution other than me driving over 8 hours to get it fixed. Hopefully it can get resolved soon. More

by Ben Verified Customer Verified Customer

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