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Hephzibah Harris
Hephzibah Harris at Copeland Chevrolet Hyannis

Hephzibah Harris | Page 18

Service Advisor

Copeland Chevrolet Hyannis

22 Ridgewood Ave
Hyannis, MA 02601

Contact Me
4.6
233 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.6

233 Reviews

Write a Review

233 Reviews of Hephzibah Harris

June 08, 2022

Dealership Rating
Employee Rating

Outstanding. Truck broke down and fixed same day. Could not have asked for better customer service More

by GAGNON.THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Koumbouris, Cami Petrides

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Jun 08, 2022

Copeland Chevrolet Hyannis responded

Thank you Thomas! I'm happy the team was able to help accommodate and appreciate your kind words. Please let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

June 08, 2022

Dealership Rating
Employee Rating

Excellent service and communication with us on issues w truck by “H” my service rep More

by Rbc
Recommend Dealer
Yes
Print
Jun 09, 2022

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

June 08, 2022

Dealership Rating
Employee Rating

Service was completed in a timely manor and the service desk was friendly. However when I got my truck back it was covered in mud. The guy who brought my truck out said it was because there’s is a mud pudd More

by BTHOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 08, 2022

Copeland Chevrolet Hyannis responded

Thank you for your support and kind words. I'm sorry about the mud on the truck due to the condition of the asphalt in the back of the dealership. We are working hard with the Town to move Subaru to their new, exclusive location on Falmouth Rd, which will then allow us to hopefully set up the ability to wash service vehicles in for service. Should we ever be able to be of assistance, please don't hesitate to let us know. Bryan Scarpellini - Managing Partner

June 07, 2022

Dealership Rating

Amazing! I really appreciated your patience and how you all treated me thank you!! Nice people. More

by ernasil5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Scarpellini, Keith Reardon, Ben Whitney , Greg Remedis

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Jun 08, 2022

Copeland Chevrolet Hyannis responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

June 04, 2022

Dealership Rating
Employee Rating

Poor service advice. Was told I needed 3 special parts to repair my car. 1 was supposedly on back order. Took car to a different Chevrolet dealership. They got the needed More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Jun 06, 2022

Copeland Chevrolet Hyannis responded

Brian, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. I'm happy to look into this for you and see how we can assist. I'll review with our Service Director and ask him to connect with you. Should you and he have any trouble connecting, please feel free to reach out directly to me via any method below. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com 508-534-2214

Jun 08, 2022

Copeland Chevrolet Hyannis responded

Brian, Patrick has left a few messages for you but has been unable to connect. Please feel free to connect with him at your convenience so that we can assist you on this. Bryan Scarpellini - Managing Partner.

June 04, 2022

Dealership Rating
Employee Rating

Very pleasant and accommodating. Service tech was very helpful but could not fix the problem More

by Capeirishman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 06, 2022

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with an overall positive experience, and please don't hesitate to reach out if we can be of any further assistance. We sincerely value your business and look forward to your next visit! Bryan Scarpellini Managing Partner

June 02, 2022

Dealership Rating
Employee Rating

They were very pleasant to me ! The place was very clean which I love! We just moved from ct and needed to find a deal of report ! And I found it!!!!! More

by mmichaelesther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Scarpellini , Sarah Koumbouris, Cami Petrides

Print
Jun 02, 2022

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

June 02, 2022

Dealership Rating
Employee Rating

Good service good communication excellant timing in terms of getting work done. Will use them again More

by Bosred8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 02, 2022

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. Hephzibah and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

June 02, 2022

Dealership Rating

The service employees I was in contact with are very professional.They arranged for a ride back to my home right away. The dealership was most user friendly. More

by eboyle144
Recommend Dealer
Yes
Print
Jun 02, 2022

Copeland Chevrolet Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

May 28, 2022

Dealership Rating

Our salesman, George, is the best! He is friendly, helpful, patient! There was an overall ease in our transaction from start to finish. More

by ShellBell
Recommend Dealer
Yes

Other Employees Tagged: George Mignosa

Print
May 31, 2022

Copeland Chevrolet Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George and our team met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

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