Hephzibah Harris | Page 21
Service Advisor
Copeland Chevrolet Hyannis
22 Ridgewood Ave
Hyannis, MA 02601
Dealership Experience
4 yrs, 11 mos
Industry Experience
13 yrs, 11 mos
Languages Spoken
English
233 Reviews
Write a Review233 Reviews of Hephzibah Harris
April 28, 2022
Everyone at this store is a true professional . Promises made promises kept. I love the family-type atmosphere. Promises made promises kept. I love the family-type atmosphere. More
Other Employees Tagged: Bryan Scarpellini , Sarah Koumbouris, Cami Petrides, Greg Remedis
April 22, 2022
Regarding purchase of a 2018 used Jeep. The salesperson was not able to answer basic questions and instead suggested we refer to the user manual; we then discovered the manual was missing f The salesperson was not able to answer basic questions and instead suggested we refer to the user manual; we then discovered the manual was missing from the glove box. When we agreed to purchase we specifically requested, and he agreed to provide, a paper manual. He failed to deliver on his promise to get one and told us to use the online version instead. I doubt he even attempted to locate one. We Paid an extra $600 for undercoating as there was some rust. When we went to accept the vehicle upon inspection we found a rusted section was not treated. The salesperson Indicated it would now take another 10-14 days to get the job finished and suggested we take the vehicle in the meantime. I said I would only accept it when the undercoating was complete and miraculously it was done within 48 hours. The finance manager was professional and competent. The salesperson was uninformed and did not deliver on his promise. Despite my husband previously purchasing 4 vehicles from this dealer and I purchasing one from Copeland Subaru, I personally would hesitate to buy from them again. More
Other Employees Tagged: George Mignosa
April 20, 2022
We were pleased to receive our second equinox we loved it the 2019 version and my husband tells me that he really likes the 22 version the 2019 version and my husband tells me that he really likes the 22 version More
Other Employees Tagged: Bryan Scarpellini , Drew Tomkinson
April 19, 2022
It felt like I got nickeled and dumped with diagnostics. Was told I could use that spend to do what they recommend. Needed my car so took it home. Called 2 weeks later and I was told I wouldn’t get any m Was told I could use that spend to do what they recommend. Needed my car so took it home. Called 2 weeks later and I was told I wouldn’t get any money off from the 2 diagnostics because I didn’t repair that original time. Only 2 weeks later and they wouldn’t honor what I was told…. More
April 16, 2022
Courteous professional efficient. . welcoming to myself and even our dog. We were in a bind as out of towners.. they couldn’t have been more accommodating. Excellent service.. spotless . welcoming to myself and even our dog. We were in a bind as out of towners.. they couldn’t have been more accommodating. Excellent service.. spotless comfortable facility More
Other Employees Tagged: Cami Petrides
April 16, 2022
Set up an appointment for my chevy’s airbag recall. Dropped it off in the morning and got a call at lunch to pick it up. No hassle, friendly staff. Perfect visit. Dropped it off in the morning and got a call at lunch to pick it up. No hassle, friendly staff. Perfect visit. More
Other Employees Tagged: Cami Petrides
April 08, 2022
Excellent customer service from start to finish. Couldn’t ask for a better overall experience. Couldn’t ask for a better overall experience. More
Other Employees Tagged: Bryan Scarpellini , Sarah Koumbouris, Cami Petrides
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