Hephzibah Harris
Hephzibah Harris at Copeland Chevrolet Hyannis

Hephzibah Harris | Page 8

Service Advisor

Copeland Chevrolet Hyannis

22 Ridgewood Ave
Hyannis, MA 02601

Contact Me
4.6
233 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.6

233 Reviews

Write a Review

233 Reviews of Hephzibah Harris

September 23, 2023

Dealership Rating
Employee Rating

Great respinsive and pleasant team. And Jason was extremely helpful And us quite knowledgeable about the corvettes More

by jrubin2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Scarpellini, Thomas McCarthy , Sarah Koumbouris

Sep 24, 2023

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

September 18, 2023

Dealership Rating
Employee Rating

Quick and efficient service orchestrated by a team of knowledgeable employees. Kind and professional staff. More

by JohhnyA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Koumbouris

Sep 19, 2023

Copeland Chevrolet Hyannis responded

Thanks, Johhny, for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

September 17, 2023

Dealership Rating
Employee Rating

Copeland Chevrolet Dealership has the most well versed individuals that know everything about their craft More

by Ross D macCloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Koumbouris

Sep 18, 2023

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

September 13, 2023

Dealership Rating
Employee Rating

Service writer was very helpful and knowledgeable. Helped me with the estimate and got the work done in a timely manner and estimate was perfect More

by JFRAZIER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Koumbouris

Sep 14, 2023

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sarah and our team and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

September 03, 2023

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H is always so pleasant and professional… she took care of me once again. Can’t say enough about the Copeland team! More

by gharvey720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words for Hephzibah (H), and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

August 31, 2023

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Employee Rating

Worst service I have ever had. Very rude attendants and it several times for me to get my vehicle foxed More

by Minister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sarah Koumbouris

Sep 03, 2023

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Bryan Scarpellini Managing Partner

August 22, 2023

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Employee Rating

Satisfied with my service, the staff are very friendly and showroom is very accommodating, excellent! More

by Alcantara.justin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Copeland Chevrolet Hyannis responded

Thank you, Justin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

August 17, 2023

Dealership Rating
Employee Rating

I was taken care of quick and rcvd courtesy car for time they had mine. More

by Ava2ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

August 16, 2023

Dealership Rating
Employee Rating

In real life everything is never perfect and things happen. One that is overlooked is GM/Chevrolet. Their treatment to Dealers / Customers leaves a lot to be desired. They use options etc... on vehicle More

by WCOLLETTE536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Scarpellini, George Mignosa , David Easa, I think his name is Tom in service And there is always Kenny now in service for a ride home. Known him for 100 years there.

Aug 17, 2023

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with George and our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

August 15, 2023

Dealership Rating
Employee Rating

I brought my 2013 Silverado Duramax in for airbag recall. Everything went fine until I drove away that night. I got a service airbag light come on the dash so I made an appointment right away, brought it bac More

by OLLIE711B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2023

Copeland Chevrolet Hyannis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Bryan Scarpellini Managing Partner

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