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Herberto Delgado
Herberto Delgado | Page 30
Sr Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
315 Reviews
315 Reviews
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315 Reviews of Herberto Delgado
Verified Customer
January 31, 2020
Service was great, the replacemt of parts, the waiting time, and the staff where all the best they could be. I had a sideview replaced within minutes and covered by warranty. No hassle time, and the staff where all the best they could be. I had a sideview replaced within minutes and covered by warranty. No hassle More
by ANTOESGUERR
Other Employees Tagged: John Sheehy, Lillian was the main person to service me and she was great
January 30, 2020
Hands down the best customer service I've ever experienced from every other dealer I've been to. Bill Dolan and his service department went above and beyond to make sure I was squared away. Than experienced from every other dealer I've been to. Bill Dolan and his service department went above and beyond to make sure I was squared away. Thank you Volkswagen of down town Chicago. More
by DENNIS17116
Other Employees Tagged: Chris Smith , Bill Dolan, Denis Tomsa, The GM Jason was a pleasure to work with.
January 30, 2020
GREAT SERVICE DROPPED MY VEHICLE OFF AT 9AM RECEIVED CALL WITH ISSUE TAKEN CARE OF & PICKED UP BY DAYS END REALLY HAPPY THAT I DID NOT HAVE TO RENT A VEHICLE THAN DROPPED MY VEHICLE OFF AT 9AM RECEIVED CALL WITH ISSUE TAKEN CARE OF & PICKED UP BY DAYS END REALLY HAPPY THAT I DID NOT HAVE TO RENT A VEHICLE THANK YOU More
by m1208
Other Employees Tagged: Bill Dolan
January 27, 2020
Heberto Delgado is the BEST! Because of service representatives like Heberto Delgado, I wouldn't go anywhere else! Not only was he extremely patient and informative with me, he f Because of service representatives like Heberto Delgado, I wouldn't go anywhere else! Not only was he extremely patient and informative with me, he followed up via text, phone calls and emails. His customer service was the best! More
by DIANE9
January 27, 2020
Quick change of flat tire Had an untimely flat tire occur on a busy Saturday afternoon. Called the service center and was able to bring the car in right away. Because we had pu Had an untimely flat tire occur on a busy Saturday afternoon. Called the service center and was able to bring the car in right away. Because we had purchased the tire and wheel protection plan, we had a new tire put on the car within just a couple hours of calling. Great customer service. More
by PHILIPPI.ANDREW
January 24, 2020
Oil Change Great customer service experience, excellent service. Overall experience was very positive without any issues. The Lyft service really adds to the con Great customer service experience, excellent service. Overall experience was very positive without any issues. The Lyft service really adds to the convenience to everything, and having the car ready for pickup right after work, couldn't have asked for a better experience. More
by TIMR.JUNIOR
January 22, 2020
Easy to get to, great Service , people are so helpful , and always take my needs as a number one priority. Will be back for my next Service . Thanks to all! and always take my needs as a number one priority. Will be back for my next Service . Thanks to all! More
by rndeckard
Other Employees Tagged: Bill Dolan
January 17, 2020
Herberto was awesome! He made the process of having some recalls fixed incredibly easy and smooth. I definitely trust these guys for all work that needs to be completed by a VW dealership. recalls fixed incredibly easy and smooth. I definitely trust these guys for all work that needs to be completed by a VW dealership. More
by Katie
January 08, 2020
VW of Downtown Chicago offer exceptional customer experience I'd called for my 10K mile service on my '19 Tiguan that morning expecting to be booked by end of week and so was pleasantly surprised to be told ther I'd called for my 10K mile service on my '19 Tiguan that morning expecting to be booked by end of week and so was pleasantly surprised to be told there where appointments that afternoon. Meetings concluded sooner than expected and called to see if earlier appointment time was available. Service was accommodating and advised me to come on in earlier! Again...pleasantly surprised. Intake process was professional and efficient advising me of what to expect and of a recall I'd yet to receive correspondence on. Both my 10K servicing and ECM upgrade were accomplished in less time that I'd been advised. Outstanding experience that has raised the bar! Thank you Heberto, et al!!! More
by kevin_rhodes
Other Employees Tagged: Luis Tinoco
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