Herberto Delgado | Page 29
Sr Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
315 Reviews
Write a Review315 Reviews of Herberto Delgado
February 27, 2020
I came in to Volkswagen of DT Chicago with a lease ending and I had a specific thing in mind for my next car. Not only did John listen to what I wanted, But he found it. When the numbers didn’t quite come ba and I had a specific thing in mind for my next car. Not only did John listen to what I wanted, But he found it. When the numbers didn’t quite come back in my favor, he worked to get them to where I wanted it! I would recommend John and the entire team at DT Volkswagen of Chicago to anyone looking for a painless and easy process!! More
Other Employees Tagged: Luis Tinoco , Bojan Kokanovic, John Sheehy, Bill Prince
February 25, 2020
They honored the battery warranty and replaced the under-performing one without charge. The only problem was that they promised to wash my car early in the day so it would have had a chance to dry in under-performing one without charge. The only problem was that they promised to wash my car early in the day so it would have had a chance to dry indoors before I picked it up at 4 p.m. and parked it on the cold street - and after three reminders it hadn't been. That aside, I probably needed the fuel filter they suggested and definitely needed new wiper blades. The myriad flushes - not so much. All in all, I'm a contented customer who will return (hopefully, not soon). More
February 14, 2020
Great service, as always. These guys are very professional and always go above and beyond. You are in good hands at this dealership. Check them out. professional and always go above and beyond. You are in good hands at this dealership. Check them out. More
Other Employees Tagged: Mike Szafraniec , Joanna Davila
February 12, 2020
Great customer service I had to fix a couple of things on the windshield and they were able to do it in the same day. Good job and everything is working properly now! I had to fix a couple of things on the windshield and they were able to do it in the same day. Good job and everything is working properly now! More
Other Employees Tagged: Luis Tinoco , Bill Dolan
February 06, 2020
Long time satistified customer I have had my VW serviced here since I purchased it in 2012 and have been very happy with the quality of the work as well as the professionalism, cour I have had my VW serviced here since I purchased it in 2012 and have been very happy with the quality of the work as well as the professionalism, courteousness and efficiency of the people. More
February 06, 2020
Berto is the best Back with my all-time favorite service tech Herberto Delgato. Three Touraegs great service on each one. Moving my service needs back to him. Thank Back with my all-time favorite service tech Herberto Delgato. Three Touraegs great service on each one. Moving my service needs back to him. Thank you Berto! More
February 06, 2020
Bill was very professional and helpful since I emailed him. Vale (technician?) very knowledgeable and assertive. And everything went smoothly with Heberto. I will be back tomorrow him. Vale (technician?) very knowledgeable and assertive. And everything went smoothly with Heberto. I will be back tomorrow More
Other Employees Tagged: Bill Dolan, Vale
February 06, 2020
Friendly, personable, and easy to deal with.The car was serviced in a timely manner. Everything was inspected, and a full report was given. Herberto was very easy to deal with! serviced in a timely manner. Everything was inspected, and a full report was given. Herberto was very easy to deal with! More
February 06, 2020
Great service. Atrocious prices. My service was handled thoroughly and professionally. Heberto was great to work with and very responsive. Service was complete faster than expected. P My service was handled thoroughly and professionally. Heberto was great to work with and very responsive. Service was complete faster than expected. Prices are absolutely unaffordable, hence the 3-star review. They offered to change my burned out brake light for $50. No thanks. There are other great service providers in town who charge fair prices. I won't be back unless there's another need that can only be solved at the dealership (like this one was). More

