Herman Dubose

Herman Dubose at Ross Downing went above and beyond from start to finish. He was friendly, knowledgeable, and transparent, answering all our questions and making the entire process easy and stress-free. Hig start to finish. He was friendly, knowledgeable, and transparent, answering all our questions and making the entire process easy and stress-free. Highly recommend Herman for an excellent car-buying experience! More

Print

I visited several times and everyone was respectful and nice. They helped me find what I needed. nice. They helped me find what I needed. More

by blackhawk289 Verified Customer Verified Customer

Print

I would say the dealership was great to work with and I would recommend them would recommend them More

by dylanmajor30 Verified Customer Verified Customer

Print

I want to start by saying I put out a bad survey without giving the dealership a fair shot at working out an issue I had so I wanted to make it right. The gm Benjamin and sales person Herman has gone above giving the dealership a fair shot at working out an issue I had so I wanted to make it right. The gm Benjamin and sales person Herman has gone above and beyond an I will definitely recommend anyone interested in a mopar vehicle to go se them. Again thanks for making it right. More

by PAINTERBR Verified Customer Verified Customer

Print

Dealership was great. I had a major issue with my 4 day old Jeep Grand Cherokee and the dealership took care of it immediately, was of my own making too. They still took g I had a major issue with my 4 day old Jeep Grand Cherokee and the dealership took care of it immediately, was of my own making too. They still took great care to help me get back on the road. Will always return to Ross Downing. More

by walongiii Verified Customer Verified Customer

Print

Had an issue with my brand new Jeep. Service manager, Jushon sent a tow and took it to the dealership 35 miles from my home. Found the issue was minor and caused by myself. They refused Service manager, Jushon sent a tow and took it to the dealership 35 miles from my home. Found the issue was minor and caused by myself. They refused to let me pay for the tow and I drove my Jeep back home. Everyone from sales to finance to service were very helpful and very nice through my entire purchase and service issues. Will always recommend them will return whenever I have a need for a new Jeep or repairs. More

Print

Jushon has been exceptional. I understand the dealership's growing pains, but wish they would focus more on management integrity and less on their new building. I understand the dealership's growing pains, but wish they would focus more on management integrity and less on their new building. More

by jamielynnmcclinton Verified Customer Verified Customer

Print

Had a Great time . they took care of my son on his Purchase . Financing did all they could to help my son . they took care of my son on his Purchase . Financing did all they could to help my son . More

by paperboy70065 Verified Customer Verified Customer

Print

They always take care of me and my wife when we have any issues and they are always very nice and professional. issues and they are always very nice and professional. More

by sugarbear5 Verified Customer Verified Customer

Print

Herman listened, did not push the sale and answered our questions. Cool dude and highly recommend. questions. Cool dude and highly recommend. More

by EARLPENISSON Verified Customer Verified Customer

Print