Herman Samaniego | Page 16

The lease of my Lexus 350 was painless, fast and peaceful. Herman's attitude was very was very professional and courteous. Herman's listening skill and level of heartfelt attention is superb. I wil peaceful. Herman's attitude was very was very professional and courteous. Herman's listening skill and level of heartfelt attention is superb. I will refer my relatives and friends to him for new cars to lease or purchase. More

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My husband and I were contacted by Herman to see if we would be interested in turning in our leased RX350 early since it was getting ready to go over it's allotted miles before the end of our lease. Once would be interested in turning in our leased RX350 early since it was getting ready to go over it's allotted miles before the end of our lease. Once we decided it would be a good idea to see what he could do for us things progressed really quickly and I am happy to say that I am now driving another RX, but this time we got the RX450h. Herman was great to work with and very knowledgable too. We definitely wanted to lease a hybrid this time around, so test drove the CT, ES and the RX. I really liked the CT, but my husband being tall wasn't as comfortable in the CT and we loved our last RX so decided to go for that again. Herman was very patient while I went back and forth between the CT and RX, he never rushed me and once the decision was made he made sure that the paperwork was pretty painless. Herman also really knows the ins and outs of all the Lexus vehicles and will spend as much time as you need to go over all the features at your pace. I would highly recommend Herman to anyone that wants a knowledgable person to work with with, no pressure and lots of patience, he goal is to make you happy and for you to get the car you want! More

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I bought CT200h from Lexus Stevens Creek. The service was great and entire process from beginning to end was smooth. The sale was query through Costco website at Costco price. I was very happy with the price great and entire process from beginning to end was smooth. The sale was query through Costco website at Costco price. I was very happy with the price quoted and bought with our any hesitation. I recommend Herman Samaniego and he is wonderful sales person to work with. More

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I went to Lexus of Stevens Creek to lease a 2013 IS250. Smiles all around from the friendly staff. Really nice inside the building. I've always liked Lexus, but I didn't think I'd be driving one so soon. T Smiles all around from the friendly staff. Really nice inside the building. I've always liked Lexus, but I didn't think I'd be driving one so soon. Thankfully, I was lucky enough to have Herman helping me out. He was honest, friendly, patient, and helped me get a deal that I couldn't say no to. He made me feel at ease through this experience, and never pressured me into anything. He is someone I can trust, and so should you! . Lexus is lucky to have him working for them. Thanks a lot, Herman! More

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I bought a new Lexus RX350 and Herman walked me through I bought a new Lexus RX350 and Herman walked me through all of the car's new features, of which there are a lot. He was thorough, friendly. I bought a new Lexus RX350 and Herman walked me through all of the car's new features, of which there are a lot. He was thorough, friendly. More

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When deciding on where to purchase our latest Lexus from I thought of our local Lexus dealership here in the Monterey Bay Area where my wife's family had previously purchased two other vehicles from. No oth I thought of our local Lexus dealership here in the Monterey Bay Area where my wife's family had previously purchased two other vehicles from. No other dealership even crossed my mind, until I realized that they weren't interested in truly helping my find my CT200h nor making my buying experience easy. All I walked away with from the local dealership was that finding my CT200h in the color and interior combination I wanted was going to be a struggle, or at least that was what I was told. Thats when I decided to contact at Lexus of Stevens Creek, and after browsing their website and submitting a contact request I was immediately called by Herman who was actively looking into finding my CT200h in the exterior color and interior combination my wife and I were looking for. Later that afternoon Herman called me with some great news and had located a CT200h that was on a ship that was due to hit the docks in a couple weeks. Being the anxious person that I am, I asked Herman what I needed to do to get my name on that CT200h. Herman mentioned all that was needed was a small deposit and over the phone and that the car would be mine! I was astonished that in less than a day Herman found my car which I was previously told was going to be to hard to find and just didn't exist. During the couple weeks while the car was enroute to the dealership, I contacted Herman many times by phone and email, each time he quickly responded and always had an update for me as to where my car was in its travels to the dealership. Herman was so good with his communication that I was able to pick up the car immediately after it had been unloaded of the truck. Ted in financing was great and was able to speed us out even with a trade in! The service advisors are awesome here, both Rick and Darren have helped me with the servicing of my car and I wouldn't dare take my car anywhere else. They have always been great and thats why I drive over an hour just to get my car serviced at Lexus of Stevens Creek. Looking back at my experiences at Lexus of Stevens Creek... Id say its been amazing and that there is no other dealership that I would purchase my next car from. Thank you Herman, Ted, Rick and Darren for making my Lexus experience a pleasurable one. PS... Almost two weeks later, Herman was even able to get one of my Co-Workers a great deal and now they are Lexus of Stevens Creek customers for life as well! More

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Herman and Anita were both in the office on a Sunday (normally their day off). They stayed to help me out with my lease!! We were all in our casual clothes rolling up our sleeves on our day off. They (normally their day off). They stayed to help me out with my lease!! We were all in our casual clothes rolling up our sleeves on our day off. They worked with me to select the best financing (an important area for me) and the right car. It can be a tough process buying a car but this team is the right crew to work with ! They are friendly and helpful -- being there for me after I leased the car to advise how to get the best gas mileage from my new hybrid and how to work all the cool electronics. I love the 'apps', the navigation and rear view camera. The car is very roomy and its fun to not need to get gas each week. Thanks to Herman for his commitment to ensuring a high level of satisfaction and driving enjoyment from my new ES300h. More

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I turned in my 2010 RX and relaced it with a 2013. The experience was very positive. I would recommend this dealership and Mr. Santiago. experience was very positive. I would recommend this dealership and Mr. Santiago. More

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My lease was expiring in the next 3 months and Herman contacted me about a current promotion that allowed me to get out of my current lease and into a new lease early. I made an appointment with Herman contacted me about a current promotion that allowed me to get out of my current lease and into a new lease early. I made an appointment with Herman to test drive a new ES and IS. We discussed the various features of both vehicles, along with my budget and payment options. I left that day to think it over and returned to lease an IS250 that fit my budget. The entire process with Herman went very smoothly and in a timely fashion. I would highly recommend Herman on your next lease or purchase. More

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In the market for a new automobile, I spent several months online reading reviews of new cars, looking for reports of problems of cars that I thought I might be interested in. All toll, I visited six months online reading reviews of new cars, looking for reports of problems of cars that I thought I might be interested in. All toll, I visited six dealerships test driving many cars. There was one car that I hadn't tried whose reviews I was suspicious of because they were just too good to believe. Lexus. Too expensive I thought. Little did I know. I contacted Stevens Creek Lexus and there I met Herman Samaniego. I explained my situation and told him what I wanted to pay "tops". "What if I can beat that," he offered. He did. But still I was suspicious. In his business, who can you trust. Little did I know. Despite my visits to other dealerships, Herman stayed with me. . . .online. His messages were simple. He was patient and at no time tried to pressure me into buying a Lesus from his dealership. When you're ready, come on in, Jim, and lets take a test drive. And when I did, I was amazed at how friendly he and the people around him were. When I still had more questions, he arranged for me to meet those individuals who could answer my questions. Herman, I said, you're making this hard. I have a friend who is the sales manager at another dealership who is making this hard for me. Yet, even he couldn't beat Herman's price. I was sold. Price. Quality. Service. Nothing beats it. My lease is up soon. I wonder if Herman has another surprise for me. Can't wait. More

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