Herman Samaniego
Herman Samaniego at Lexus Stevens Creek

Herman Samaniego | Page 3

Portfolio Manager

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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5.0
187 Reviews

As a long time Lexus owner, Herman decided to sell what he loves to drive! Herman was born and raised in San Jose and is fluent in Spanish. He is a graduate of Santa Clara University perfecting his customer service skills for 10 years at Nordstrom. He joined the Lexus of Stevens Creek team over 10 years ago so let him spoil you with his 20 years of excellent customer service and true Lexus ownership experience! Planning a vacation to Hawaii? Herman is a Hawaiian vacation expert and will share his travel secrets for a perfect vacation. He is blessed with dozens of nieces and nephews, which affectionately refer to him as their Nino. His goal is to put his family in a Lexus, but also you, your family, friends and co-workers in a new Lexus; the finest and most reliable automobile made anywhere in the world!

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5.0

187 Reviews

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187 Reviews of Herman Samaniego

August 15, 2022

Dealership Rating
Employee Rating

Herman is very helpful to walk me through the lease purchase at the end of the lease term. He also came to the bank to pick up the final cashier check. His awesome professional customer make his cust More

by derek.vo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 31, 2022

Dealership Rating
Employee Rating

Efficient process, knowledgeable and courteous staff, clear demonstration, patient explanation, clean rest area, trade off analysis More

by edchen
Recommend Dealer
Yes

Other Employees Tagged: Robert Riley

May 24, 2022

Dealership Rating
Employee Rating

Sales person was very knowledgeable the experience was completed in less than two hours which impressed me More

by m.dunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 01, 2022

Dealership Rating
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Took less than an hour to complete all the paperwork and thorough explanations of different package options. Effective and friendly services. More

by Helen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 03, 2021

Dealership Rating
Employee Rating

We always get the best attention and support when we visit. In this time of inventory scarcity, they are offering the best conditions: never above MSR as other dealerships are doing. Herman is the best More

by siwamoto8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esther Chun

July 14, 2021

Dealership Rating
Employee Rating

Car shopping is at the top of things I hate to do. I have now revised my list because of the WONDERFUL experience at Lexus Santa Clara. We were educated and treated very well by everyone, especially Herman, More

by bsalera2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez, The young man whose name was underneath Sorrentino and sat in the glass walled office.

Jul 15, 2021

Lexus Stevens Creek responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with Herman, Jennifer, and Ben here at Lexus Stevens Creek, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

June 19, 2021

Dealership Rating
Employee Rating

Best vehicle purchase experience I ever had. Herman was extremely knowledgeable especially about the true benefits of leasing. I am blown away. The experience was very beneficial to my needs. More

by jbwacc75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esther Chun

Jun 21, 2021

Lexus Stevens Creek responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Lexus Stevens Creek, and we will certainly let Herman know that you appreciate his help. We hope that you continue to enjoy your new ride!

April 30, 2021

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Employee Rating

Always a wonderful experience here! Herman was a great help with a quick buy out of my lease... thanks Lexus ! I would recommend this dealership to everyone looking for a smooth buying experience More

by Mama-of-2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Lexus Stevens Creek responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with the Lexus Stevens Creek team. Drive safely, and we hope to see you again down the road!

March 21, 2021

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Employee Rating

Superb attention, efficiency, efforts, support and very personable! Was very pleased with the interpersonal skills and natural, genuine rapport. Most especially truly listened to my preferences and needs More

by Mango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Domingo Gutierrez, Chau Lam , Hector Cruz

Mar 22, 2021

Lexus Stevens Creek responded

This thoughtful review makes our day! Thank you for coming to Lexus Stevens Creek, and for sharing your kind words about our team. We wish you many safe and happy miles ahead!

June 05, 2018

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Employee Rating

Five Star New Lease Experience Working with Herman has been my absolute best car buying experience. He was very helpful and informative. He explained my options thoroughly and made More

by YGoldberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Liu