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Hermes Lou
Hermes Lou at Goudy Honda
Refer Me

Hermes Lou | Page 2

Sales Consultant

Goudy Honda

1400 W Main St
Alhambra, CA 91801

Contact Me
5.0
26 Reviews

Hi, I’m Hermes. Originally came from Hong Kong and became UCLA alumni. I feel passionate about cars. Now I work for Honda, the most beautiful car brand.

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

Cantonese Cantonese

English English

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5.0

26 Reviews

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26 Reviews of Hermes Lou

April 29, 2022

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Employee Rating

Thanks to Hermes, my dealership was smoothly completed within hours and I brought home my favorite car. Hermes was really nice and considerate during the whole buying process; He never pushed us to buy th More

by alyssacheung1029
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 03, 2022

Goudy Honda responded

Hi alyssacheung1029 Congratulations on your Honda! We are so happy to hear when customers have a wonderful experience and get what they are looking for while shopping with us. Please let us know if we can help out with anything else in the near future. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 29, 2022

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Employee Rating

Hermes presents among the highest levels of customer service I have experienced. This is the 2nd car I purchased from Goundy Honda in 5 months. I truly appreciate his honesty and enthusiastic service. More

by Wallace Wong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 03, 2022

Goudy Honda responded

Hi there Wallace Wong ! Thank you for your kind review. We truly appreciate you as a past and present customer. I am glad Hermes took good care of you! We have some of the best sales representatives around and I'm glad they made this whole experience for you a positive one yet again. We look forward to servicing you as a loyal customer. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 07, 2022

Dealership Rating
Employee Rating

Hermes Lou was very attentive and professional great customer service definitely made it an awesome experience More

by davidp626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 07, 2022

davidp626 responded

Awesome experience for a first time buyer

Apr 07, 2022

Goudy Honda responded

Hi davidp626, I'm so glad you had a great experience especially as a 1st time buyer! That makes all the difference and we hope that by this experience we have earned your trust and business for the near future. Welcome to the Goudy Family! Sincerely, Yvette Gomez Customer Relations Representative Goudy Honda

April 05, 2022

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Employee Rating

Before coming to Goudy Honda, I went to other Honda dealerships in the area and there is a huge difference ! Hermes Lou was very helpful from the start! Everything went by so smoothly with him. At th More

by Karla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 07, 2022

Goudy Honda responded

Hello Karla, I'm glad you took your time in seeking the best place to place your purchase and were able to see a difference within our staff here at Goudy. I hope by your experience we have not only earned your trust but your future business with any service you need. Sincerely, Yvette Gomez Customer Relations Representative Goudy Honda

April 02, 2022

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Employee Rating

Mr.Lou was very quick and efficient the process was smooth with no glitches would definitely recommend your dealership. Thanks to everyone. More

by margarita.m.fortin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tito Puente

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Apr 07, 2022

Goudy Honda responded

Hi margarita.m.fortin, We thank you for your survey, we appreciate your business and hope that we have earned your trust for the near future! Sincerely, Yvette Gomez Customer Relations Representative Goudy Honda

March 31, 2022

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Employee Rating

Hermes was an excellent car salesman very polite and respectful answered every question..tried his best to get us the best deal…hands down the best experience I had buy a car,highly recommended Hermes a More

by Chrisrobertgee92
Customer Service
Friendliness
Recommend Dealer
Yes
Helpful
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Apr 07, 2022

Goudy Honda responded

Hi Chrisrobertgee92, It make me happy to read such positive reviews based on our staffs performance. I hope that you will continue to trust us and that we have earned your business in the near future with any of your needs. I will let Hermes know he is doing a fantastic job. Sincerely, Yvette Gomez Customer Relations Representative Goudy Honda

March 31, 2022

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Employee Rating

Hermes and Denny are very nice. Deal went smoothly. Very fast deal. They made everything easy for us. Will come back for another car More

by BM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denny lui

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Apr 07, 2022

Goudy Honda responded

Hi BM, That is what we like to hear! Its pleases me to know our staff is doing their best to execute the best experience for each and every customer. We appreciate you and look forward to servicing you in the near future. Sincerely, Yvette Gomez Customer Relations Representative Goudy Honda

March 29, 2022

Dealership Rating
Employee Rating

Hermes was extremely helpful and made the process of purchasing the car super easy. All of the features of the car was highlighted. More

by helen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denny Lui

Helpful
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Mar 30, 2022

Goudy Honda responded

Hi Helen, I'm so glad you had a positive experience with our team! We hope that you love your vehicle and continue to do business with us in the future. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

March 23, 2022

Dealership Rating
Employee Rating

Purchasing a car was super easy and Hermes was wonderful. He answered all the questions I had and was super helpful! More

by santoyoa93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Rodriguez

Helpful
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Mar 30, 2022

Goudy Honda responded

Hi Santoyoa93, I'm glad our team was able to make this experience a pleasant one for you. Treating our customers like valued family is our goal. We appreciate your business and hope that you are enjoying your new HONDA! Please let me know if there is anything I can help with in the future. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

March 12, 2022

Dealership Rating
Employee Rating

Good costumer service and friendly staff the sales person had good personality and was very helpful More

by heribertoalvarado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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