Hermes Peña
Hermes Peña at Prestige Toyota of Ramsey
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Hermes Peña | Page 2

Automotive Sales Consultant

Prestige Toyota of Ramsey

1096 NJ-17
Ramsey, NJ 07446

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4.3
85 Reviews

Highlander Favorite Car!! Yankees FAN!!

Dealership Experience

4 yrs

Specialties & Trainings

Customer Service Degree

4.3

85 Reviews

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85 Reviews of Hermes Peña

June 10, 2023

Dealership Rating
Employee Rating

We went with our daughter to look at a pre owed CRV listed online. We were told the gray car was “having minor body work done”. Showed us another car which we test drove. Asked to get the numbers on t More

by Ksclmom
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jun 12, 2023

Prestige Toyota of Ramsey responded

We apologize for the recent sales experience. Please reach out to our pre-owned sales manager Ed Ruela to discuss this at 551-777-5224 or @Edmundruela@lithia.com.

June 05, 2023

Dealership Rating
Employee Rating

Very impressed how Hermes made it work for us the get the best price for a new vehicle. Thank you Hermes! More

by miguelcabrera2616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2023

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Hermes provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 28, 2023

Dealership Rating
Employee Rating

My experience began rocky, the salesman who first tended to me and my wife was Hermes Peña, He was very disrespectful to us and spoke down to us. He didn’t answer any questions and made us very frustrated More

by alexagjuraj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2023

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

May 18, 2023

Dealership Rating
Employee Rating

The purchase process was smooth. The closing was longer than expected, but ultimately fine. The reps were helpful and effective. More

by davidgonzalez320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Blankenship

May 18, 2023

Prestige Toyota of Ramsey responded

Congratulations on your vehicle purchase! We are so glad that our team was able to help!

April 14, 2023

Dealership Rating
Employee Rating

I had a positive experience at Prestige Toyota. Hermes Peña was very knowledgeable and helpful. More

by DLSCUDIERI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JEFFREY LOWER

Apr 14, 2023

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Hermes Peña was able to assist you throughout your visit. We hope to see you again!

March 19, 2023

Dealership Rating
Employee Rating

Hermes was a great sales person , he was the one convinced me to buy my Toyota Tundra 2023 , Toyota Ramsey is the best dealer ever. I got at least 6 cars from them Good job More

by Mattzagg@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2023

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 03, 2023

Dealership Rating
Employee Rating

The staff/employees were not friendly/ welcoming. Once you buy the car after thatt They don't care if you have more questions, they will not answer properly instead he was on the phone texting or ta More

by nurisherpa09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edmund Ruela, Mohamed Kenawi

Mar 07, 2023

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We apologize for your experience. Please reach out to Ed Ruela at EdmundRuela@driveprestige.com to discuss this further.

February 04, 2023

Dealership Rating
Employee Rating

I don’t know who Thomas Blankenship is, but Michael Garcia bent over backwards to get my Georgia registration issues deconflicted. My salesman, Hermes, was also a huge force helping with this. Hermes More

by BMROSH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Garcia

Feb 06, 2023

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so happy our team could assist you and make your experience a memorable one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

January 23, 2023

Dealership Rating
Employee Rating

I was happy with the service I received, no pressure, and feel I got a pretty good deal on the 2021 Toyota RAV4 I purchased. Would recommend Prestige Toyota to family and friends. More

by LTVANDYK108
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Ghazoul

Jan 23, 2023

Prestige Toyota of Ramsey responded

Thanks for sharing your feedback. It's really nice to hear that our team was very helpful and you're willing to recommend us so highly as well.

January 07, 2023

Dealership Rating
Employee Rating

Quick & reliable service. Made an appointment last minute & was still seen same day. Great job! More

by efravelazquezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2023

Prestige Toyota of Ramsey responded

Thanks for telling us about your quick and reliable service visit. It's nice to hear that our team was able to help with your last minute and same day appointment.

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