Holly Hill | Page 28

Thank u I will never buy a car anyplace else, love my car even though my wife will probably make me sleep on the couch for the next 72 months, Holly rocks!! I will never buy a car anyplace else, love my car even though my wife will probably make me sleep on the couch for the next 72 months, Holly rocks!! More

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Great customer experience I am a Subaru Forester customer since 2016. Marcelo Nunes assisted me with my new 2019 Forester. He explained me all the new great features available I am a Subaru Forester customer since 2016. Marcelo Nunes assisted me with my new 2019 Forester. He explained me all the new great features available in this new version. At Subaru wilksonville I found a great customer service and amazing support from their staff. More

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Best car buying experience I could imagine! Holly and Aj were great! Holly greeted us and Aj pretty much took over when it came time to test drive. I went in knowing I wanted a Crosstrek but was Holly and Aj were great! Holly greeted us and Aj pretty much took over when it came time to test drive. I went in knowing I wanted a Crosstrek but was uncertain on all the details. They listened to what was important to me and helped me find the perfect one! Even the financing and all the paperwork was a comfortable experience. I got a fair trade in value and never once felt pressured to get something out of my means. They did their magic and seriously made this the best car buying experience I could have imagined! More

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Quick and enjoyable buying experience It was a pleasure to work with Wilsonville Subaru and Holly Hill during our recent purchase of a new Subaru Forester. The show room and lot were very It was a pleasure to work with Wilsonville Subaru and Holly Hill during our recent purchase of a new Subaru Forester. The show room and lot were very nice and the fully enclosed indoor lot was a great place to comfortably look at vehicles on a rainy day. Holly was great to work with and was able to find us just the vehicle we were looking for. There was no back and forth on the price and it was a very pleasant experience overall. I would highly recommend Wilsonville Subaru. More

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love my forester I've been putting off buying a new car for quite a while. It has never been a pleasant experience in the past. Once I decided I wanted the new fores I've been putting off buying a new car for quite a while. It has never been a pleasant experience in the past. Once I decided I wanted the new forester, I chose to try Wilsonville Subaru because of the reviews and commercials. I started texting with Janelle and she let me know when the foresters arrived. Holly was very helpful and even though the selection was still limited, I was never pushed to make a choice. Originally I was considering the Sport model, but because of the good price I bought the Touring model. It is loaded with safety features and there is a lot to learn, but I am very happy. More

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Great service Holly did a great job showing me around and letting me know all of my options when choosing my new subi. I ended up leaving with the first car that ca Holly did a great job showing me around and letting me know all of my options when choosing my new subi. I ended up leaving with the first car that caught my eye and am very happy with my choice. More

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Best Car Sales Experience Ever Holly Hill was terrific. She was the only person that I had to deal with. Incredible store, great layout. Easy location to get to. Places for chil Holly Hill was terrific. She was the only person that I had to deal with. Incredible store, great layout. Easy location to get to. Places for children places for adults. Even the people waiting for their cars to be services were not annoyed. Very Impressed Great inventory. All the staff seem very happy and were all extremely pleasant. More

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Great! Our previous Subaru broke down on I5, and we had it towed in to be fixed or traded in. We ended up trading it in for a new car. Holly was so helpful w Our previous Subaru broke down on I5, and we had it towed in to be fixed or traded in. We ended up trading it in for a new car. Holly was so helpful with picking out the right car and lease option, and very patient with our scheduling issues and with our toddler who tagged along. I also really appreciated Janelle’s help over the phone the night that our car broke down. She was so sweet, and answered all my questions about getting our car towed there to be looked at for fixing/trade in. We were actually closer to another Subaru dealership when we broke down, but we had our car towed up to you because Janelle was so helpful and kind! And I’m very glad we did! More

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Wonderful experience and over the top customer service We had an extended car buying experience at this dealership because of legal entanglements with our previous car manufacturer and us subsequently bein We had an extended car buying experience at this dealership because of legal entanglements with our previous car manufacturer and us subsequently being a bit paranoid about which vehicle to purchase next. We didn't start with Holly, but we were eventually connected with her and she did 95% of the entire process so i'm essentially saying it was all her. She helped my wife go through multiple vehicles and painstakingly decide on what to get. She had to repeat this process to an extent because we thought we were ready before we were actually ready the first time. By the time we came back the cars we looked at were gone. Holly happily did the whole process again and helped to find one that both my wife and I are extremely happy with which is our 2018 forester. It wasn't easy because we are both very particular people. The one we found was a closeout model that had the top trim touring package at a large discount. I wasn't even remotely expecting to get that level of trim, but we were both very happy about that and that it fit in our budget. When we bought the vehicle there were time constraints and Holly not only worked her butt off to make it work she even drove over to my house to help expedite things (twice!) and she really didn't have to do any of that and that is a level of customer service I will remember forever. In the end she enabled me to keep the schedule I wanted almost to the exact minute which in and of itself was impressive. The last thing I want to mention is the honesty and integrity of this dealership. After the purchase Holly went over the extra items like maintenance packages and other things we can add or do to the vehicle if desired. One item in particular was the invisible bra and I was iffy about adding it due to the high cost, but I did decide to purchase it. Later on one of the supervisors whose name I don't remember sadly came over and noticed the vehicle already had the invisible bra on and told Holly to adjust the invoice accordingly. Now, I mention this because that add on is very hard to notice outright hence the invisible part of the name. If the staff here were less than honest they could've very easily charged me for a new bra but for the invisible bra that was already on there and honestly I doubt me or my wife would've known the difference and that already high price point would've stayed on the invoice. I was very relieved to hear this not only for the financial savings, but it also renewed my faith in humanity and with car dealers in general since our experience before this ended in a 3 year court battle and made us paranoid of when the time would come to change vehicles. In closing, I think my wife and I made an excellent choice to purchase a Subaru since even before we've had much of a chance to "break the car in" the experience up to the point of possession has been nothing but phenomenal and I have zero negative things to say because any negatives there may have been were thoroughly addressed and we look forward to driving our Forester for many many years to come and eventually coming back when it's time to buy another vehicle. Thank you so much to Holly and the entire dealership for making this a happy event instead of a stressful one. More

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Sales over service Sales experience wasn’t bad. Better than I’ve had anywhere else. Holly made me feel comfortable. Buying something that expensive was super stressfu Sales experience wasn’t bad. Better than I’ve had anywhere else. Holly made me feel comfortable. Buying something that expensive was super stressful, but I’m loving my car. Quality of aftermarket leather was surprisingly sub par. They did fix it though. Had a little trouble with the service department at first, but they got everything figured out. More

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