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Holly Mastrodonato

Overview Reviews (39) Inventory (176)

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Holly Mastrodonato

Service Advisor

Spitzer Chevrolet Amherst

200 North Leavitt Road
Amherst, OH 44001

4.5

39 Reviews

4.5

39 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (39) Inventory (176)

39 Reviews of Holly Mastrodonato

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February 15, 2026

Dealership Rating

Employee Rating

The first apt I had, the part wasn't available and I didn't know until and hour and a half after I dropped the car off. They should have never scheduled the apt if they didn't have the part. The second didn't know until and hour and a half after I dropped the car off. They should have never scheduled the apt if they didn't have the part. The second apt went fine More

by chrisandjustina

Verified Customer

Recommend Dealer

Other Employees Tagged: Holly Mastrodonato

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February 08, 2026

Dealership Rating

Employee Rating

Refusing to cooperate with gm customer service's request for invoices for why my car is having so many issues in a short time span. for invoices for why my car is having so many issues in a short time span. More

by ashleysp75

Verified Customer

Recommend Dealer

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Feb 11, 2026 -

Spitzer Chevrolet Amherst responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Ashley, and hopefully, we can get to the bottom of this.

February 02, 2026

Dealership Rating

Employee Rating

Everyone at the Spitzer dealership is very helpful and pleasant. Work being done on our vehicle is always done in a very timely manner. pleasant. Work being done on our vehicle is always done in a very timely manner. More

by dmickey65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gregory Kerro

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Feb 02, 2026 -

Spitzer Chevrolet Amherst responded

It’s wonderful to know our team delivered friendly service and completed your Chevrolet work promptly. Thank you for sharing your experience. We look forward to welcoming you back.

January 24, 2026

Dealership Rating

Employee Rating

Operates with the customers best interest first Holly goes above and beyond and is very understanding goes above and beyond and is very understanding More

by rburns6

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Holly Mastrodonato

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Jan 24, 2026 -

Spitzer Chevrolet Amherst responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 21, 2026

Dealership Rating

Employee Rating

I have been going there for a long time and I like the way you are taken care of with the service that you get way you are taken care of with the service that you get More

by Cheryl Petsche

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Holly Mastrodonato

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Jan 21, 2026 -

Spitzer Chevrolet Amherst responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Chevrolet Amherst, we look forward to having you as a valued customer for many years to come!

January 21, 2026

Dealership Rating

Employee Rating

I have been going there for a long time and I like the way you are taken care of with the service that you get way you are taken care of with the service that you get More

by Cheryl Petsche

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Holly Mastrodonato

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Jan 21, 2026 -

Spitzer Chevrolet Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Chevrolet Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

January 21, 2026

Dealership Rating

Employee Rating

I have been going there for a long time and I like the way you are taken care of with the service that you get way you are taken care of with the service that you get More

by Cheryl Petsche

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Holly Mastrodonato

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Jan 21, 2026 -

Spitzer Chevrolet Amherst responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 20, 2026

Dealership Rating

Employee Rating

The repair process was easy and affordable. Bla bla bla Bla bla bla Bla bla bla Bla bla bla Bla bla bla Bla bla bla More

by Honus63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gregory Kerro

Report | Print

Jan 20, 2026 -

Spitzer Chevrolet Amherst responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2026

Dealership Rating

Employee Rating

No thanks No Thanks no Thanks no Thanks no thanks no thanks no thanks no thanks thanks no thanks no thanks More

by HOWARDDILLINGERJR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Holly Mastrodonato

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Jan 18, 2026 -

Spitzer Chevrolet Amherst responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Chevrolet Amherst!

January 15, 2026

Dealership Rating

Employee Rating

Easy check in and service is a timely manner! A comfortable waiting area! Goodbye No A comfortable waiting area! Goodbye No More

by DBRAGGOHIO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Holly Mastrodonato

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Jan 16, 2026 -

Spitzer Chevrolet Amherst responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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