Hook Pagnotta | Page 3

Wonderful experience with all the employees. Would send referrals in a heartbeat. Love my car! I look forward to sending more business your direction. Thanks. referrals in a heartbeat. Love my car! I look forward to sending more business your direction. Thanks. More

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Great service, great car, great price. Would highly recommend a visit to anyone looking for a car. They are eager for your business and up front about the costs. I knew what I wanted and looked at 5 di recommend a visit to anyone looking for a car. They are eager for your business and up front about the costs. I knew what I wanted and looked at 5 different dealers. These guys buy far exceeded the value of the rest and did it with a smile. More

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Spectacular service. I had to buy a new car, because of a MVA. They help me set up purchasing another new Chevy cruze. It was painless, enjoyable, and easy to go through the process. High recommend this a MVA. They help me set up purchasing another new Chevy cruze. It was painless, enjoyable, and easy to go through the process. High recommend this location. More

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I'm very satisfied with my purchase experience at Ted Britt Chevrolet. Mr. Hook was very professional throughout the sale process. Furthermore, I totally recommend this car dealer! Congratulations to Ted Britt Chevrolet. Mr. Hook was very professional throughout the sale process. Furthermore, I totally recommend this car dealer! Congratulations to Ted Britt Chevrolet's staff for the excellent services!! More

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Mas Hill, Jason Fischbein, Maribeth Assaley, and Katie Wood went above and beyond to make this sale memorable. Mas and Jason worked to ensure the price was right, found the black granite Malibu I request Wood went above and beyond to make this sale memorable. Mas and Jason worked to ensure the price was right, found the black granite Malibu I requested, and had it delivered to Ted Britt Chevrolet in Sterling VA. Mas Hill ensured it was detailed and delivered on time, and followed up to make sure the vehicle was satisfactory. Thank you everyone for taking the time to make this major purchase easy. I'm looking forward to working with you all in the future for all service requirements. More

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This was a very friendly dealership, there were no hassles and the staff really looked to what my needs. They tailored them to the right vehicle and never pushed for something that I did not want or n hassles and the staff really looked to what my needs. They tailored them to the right vehicle and never pushed for something that I did not want or need. Hook was genuine and caring while taking care of my needs. He answered all my questions with great care and listened to me I explained what I was looking for. I want to say thank you and the staff at Ted Britt Chevrolet is genuine. I don't usually leave the dealer decal on my vehicle but I am going to make an exception and leave Ted Britt on mine. Thanks for the superior service in the parts department with Chris who helped me look at the many options for luggage carriers to fit my Tahoe. The finance girl who lovingly put up with my children in her office as we finalized the paperwork. Thanks to Shadi who gave me to Hook and he took care of me in the end. Hook is a great person and not just a car salesman. Thank you Ted Britt Chevrolet, You now have a loyal customer. Semper Fidelis William Roy II More

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In 40 years of driving, I've purchased many cars. The delivery service provided by Hook Pagnotta was by far the best experience ever. We arrived just over a hour before closing, but the staff never The delivery service provided by Hook Pagnotta was by far the best experience ever. We arrived just over a hour before closing, but the staff never gave any indication they were in a hurry to leave. Hook insisted on staying to help set up various aspects of the vehicle's electronics and to ensure we understood how to make things work. Awesome service! More

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The staff was very professional and helpful. My sales representative Hook Pagnotta was great! He made the process of purchasing the vehicle as painless as possible. My 8 year old was along and instead representative Hook Pagnotta was great! He made the process of purchasing the vehicle as painless as possible. My 8 year old was along and instead of him being board to tears, Hook let him help with pulling the vehicles around and then taking him to get gas and get the vehicle detailed for delivery. All in all best car buying experience I've had. Would highly recommend this dealership and the sales rep Hook to anyone I know. More

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We purchased a new Chevy pickup and we were just as pleased with the customer service as we are with the vehicle. We couldn't have asked for a better scenario. We will definitely recommend Ted Britt pleased with the customer service as we are with the vehicle. We couldn't have asked for a better scenario. We will definitely recommend Ted Britt to friends and family and we would definitely visit the dealership again in the future. More

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checked in with chris thomas who wrote up paperwork and met with hook pagnotta who explained service and sales procedure. both were most competent, knowledeable, and affable. both were helpful in providi met with hook pagnotta who explained service and sales procedure. both were most competent, knowledeable, and affable. both were helpful in providiing information regarding necessay follow-up with DMV. they sure make doing business with them a pleasure. have dealt with both employees since i bought my saturn in 2006. More

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