Hoover Sutherland | Page 2

Consultation about Electronics and Extended Warranty My wife bought an Equinox Premier in Howell , MI 48843 (from Champion Chevrolet) ; as we were returning to Mt Juliet , TN a few weeks later , we conta My wife bought an Equinox Premier in Howell , MI 48843 (from Champion Chevrolet) ; as we were returning to Mt Juliet , TN a few weeks later , we contacted Wilson County Motors to learn more about the car's electronics and the advisability of buying an extended warranty. On the advise of a former GM field executive, we met with Hoover Southerland (GM Chevrolet and GMC Sales) and Belinda Wilson Administrator for Extended Warranties. We were serviced beyond our expectations and commend to GM the thoroughness of both Hoover and Linda. As a result of that meeting ,we were more than pleased that we bought our Equinox. Hoover is a cordial and VERY knowledgeable Sales Manager and Linda , while also cordial , is honest and forthcoming in her work ----such that her advice is something we've taken to heart. She does not press herself in making a sale , but in addressing a client's needs/wants is able to earn/win a client's confidence. Both Hoover and Linda are EXCELLENT GM Ambassadors More

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Great Buying Experience My wife wanted a new car. Randy Legge did a GREAT job of handling her and she ended up with a Buick Lacrosse. She loves it. We have had Cadillacs f My wife wanted a new car. Randy Legge did a GREAT job of handling her and she ended up with a Buick Lacrosse. She loves it. We have had Cadillacs for 40 years but just could not fine one we liked. Matt did a Great job handling the finances and Ric was unbelievably helpful with delivery, especially OnStar. Ric's hand out on OnStar was and is an unbelievable help, particularly how it was numbered and color coated. It was a GREAT experience and my wife loves the car. I definitely recommend Wilson County Motors. Stephen Moon is one of the best service writers I have ever come across. You just can't miss with this dealership. More

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What a great experience World Class people to work with and They go out of there way to ensure Customer Satisfaction . I was very impressed with the.professionalism throughou World Class people to work with and They go out of there way to ensure Customer Satisfaction . I was very impressed with the.professionalism throughout the process. More

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Good experience at Wilson County Motors The people I worked with were competent, helpful, and good at followup. They got me into new vehicle in a very short period of time. The people I worked with were competent, helpful, and good at followup. They got me into new vehicle in a very short period of time. More

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First vehicle purchase for myself in almost 20 years Rather than spend $2000 to fix up my Twenty-two years old Toyota T-100, my wife and decided it would be prudent to invest that money in another truck. Rather than spend $2000 to fix up my Twenty-two years old Toyota T-100, my wife and decided it would be prudent to invest that money in another truck. I looked online for several weeks and decided that another Toyota was out of the range I wanted to spend. My internet search brought me to Wilson County Chevrolet-GMC. I settled on a 2012 Nissan Frontier Crew Cab SV that was near perfect inside. Outside there was one substantial blemish, which by the way was pointed out by the salesman, Dennis Asay. Test drove it, made arrangements to have the truck looked at by my mechanic. Loaner vehicle was a brand new 2018 Colorado 4x4 Z71 with more bells and whistles than I could count. Not a bad selling move. If I had $36,000 to spend I might have pursued it instead. After inspection, I sat down to deal. I only get 1/2 of my estimated trade-in, but the Toyota was in rough shape. I took the deal on the condition that the blemish (small dent and abrasion) be repaired. Hoover Sutherland who approved the deal, agreed the repair which was excellent as you cannot tell it was ever there. The finance part was getting a little complicated and aggravating since financing was pre-approved. However, if I had read the paperwork I would have know to contact my finance company to make arrangements. However, Belinda Wilson was very patient and the financing provided was comparable to my pre-approved.. If I ever look for another vehicle, Wilson County Chevrolet-GMC may well be my first stop. More

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Extremely pleased Every one was very friendly and polite. There was only one person in finance office and she worked extremely hard. WE are very pleased with our experi Every one was very friendly and polite. There was only one person in finance office and she worked extremely hard. WE are very pleased with our experience. More

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Excellent service all around Mrs Melody was no only sweet as pie but extremely helpful. You think of car sales being pushy and trying to get you the most expensive car on the lot, Mrs Melody was no only sweet as pie but extremely helpful. You think of car sales being pushy and trying to get you the most expensive car on the lot, but that was not the case. She helped us find exactly what we wanted with the best deal. We had already decided on something and then she finds the same car for $3,000 less than the one we were looking at. We are very happy with our decision and will be recommending going to see mrs Melody to everyone. Great selections at an even greater price! While you are there try to talk to Hoov he has one of the best personalities I have ever run into. Everyone there was as nice as could be. More

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First New Car Purchase I just purchased my first brand new vehicle and was honestly intimidated to drive to a dealership. I read reviews on all of them it feels like, and de I just purchased my first brand new vehicle and was honestly intimidated to drive to a dealership. I read reviews on all of them it feels like, and decided on Wilson County Motors. I met Dennis in sales and although he had an appointment lined up for later, he spent time with me until his folks showed up and walked me through everything. I gave him time with his appointment when they showed and then he came back to me to answer any questions I had. The whole experience was not a battle! It was a learning experience that was very transparent and he wanted me to get a deal as much as I wanted me to get a deal. I got the exact truck I wanted and when I say it was an easy process, do not read that as "I just signed whatever they told me to sign" I am a very careful buyer...but when its right its right...and Wilson County Motors paints the full picture for you. After Dennis processed everything, he had Ric in delivery take me to my new truck and show me every button and feature on that thing. Cars have come a LONG way...and the run down was very useful...also Ric is a funny guy so its not a dry lecture. As someone who read the reviews and then jumped through the hoops the reviews held up! No I am not getting paid to mention any of this. Just go see for yourself. More

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Lengthy and pleasant Travese Purchase. We were treated extremely well and everyone made us feel welcome. Keith and David were very helpful in finding us the best car for our money while Ric We were treated extremely well and everyone made us feel welcome. Keith and David were very helpful in finding us the best car for our money while Ric made sure we understood the more complicated features of our vehicle. His instructions prepared us to set up our account with onstar. He was very prepared and made everything so easy to do. Thanks Ric! The lengthy process of finance and purchase was made easy. I would recommend this dealership and the employees. More

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Used car trade Brent was very understanding and helpful during my trade. They worked with me on pricing and financial aspects. Everything work out well. Thank you Wi Brent was very understanding and helpful during my trade. They worked with me on pricing and financial aspects. Everything work out well. Thank you Wilson County Motor Co. More

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