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Hope Luna
Hope Luna at Lithia Hyundai of Odessa
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Hope Luna

Sales Professional

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.8
6 Reviews

Dealership Experience

11 mos

Industry Experience

11 mos

Languages Spoken

English English

4.8

6 Reviews

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6 Reviews of Hope Luna

January 19, 2024

Dealership Rating
Employee Rating

The staff were very professional when it comes to business, and my agent, Rafael, was especially helpful in making sure I got the right car for me. More

by ANTHONEEZUNIGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Fuentes, Vianey Serna, Mary Galeas, Rj Peroutka, Rafael Pena

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Jan 22, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Anthoneezuniga! We're glad to hear that our staff, particularly Rafael, provided you with professional and helpful service in finding the right car for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Jan 22, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, ANTHONEEZUNIGA. We're delighted to hear that our staff, particularly Rafael, provided you with professional and helpful service. It was our pleasure to assist you in finding the right car for your needs. If you have any further questions or require any assistance in the future, please don't hesitate to reach out.

October 19, 2023

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Employee Rating

Best service department in town . I would recommend my family and friends If I have any vehicles that need service Hyundai would be the flagstone fun and friendly place to go wher More

by Cadilac26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bettis, Brian Smith, Salvador Cordova, Jjohnny Eguia, Richard Fuentes, Vianey Serna, Mary Galeas, Rj Peroutka, Rafael Pena , Eric

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Oct 20, 2023

Lithia Hyundai of Odessa responded

Thank you for your kind words about our service department! We are thrilled to hear that you had a great experience with us and that you would recommend us to your family and friends. Our team strives to provide excellent service in a fun and friendly environment, so it's wonderful to know that we were able to leave you with a smile. We appreciate your support and look forward to serving you again in the future.

October 13, 2023

Dealership Rating
Employee Rating

My service was quick. the remodeling looks good talk to sales person the Santa Cruz pickup .thx for service.,( oil change ) More

by Lasaro abalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bettis, Brian Smith, Salvador Cordova, Jjohnny Eguia, Richard Fuentes, Vianey Serna, Mary Galeas, Rj Peroutka, Rafael Pena

Helpful
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Oct 18, 2023

Lithia Hyundai of Odessa responded

Thank you for your kind review! We're so glad you like the remodel and that your oil change was satisfactory. We hope to see you again in the not too distant future! If you have any further questions or need any assistance, please do not hesitate to reach out to us.

August 21, 2023

Dealership Rating
Employee Rating

Amazing people great location awesome customer service the help was very respectful and helpful and would recommend them to anyone More

by SHAWNSWET261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bettis, Brian Smith, Salvador Cordova, Jjohnny Eguia, Richard Fuentes, Vianey Serna, Mary Galeas, Rj Peroutka, Rafael Pena

Helpful
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Oct 18, 2023

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

August 04, 2023

Dealership Rating
Employee Rating

All of the people I met every one of them were great! Very much was knowledge. More

by PJCARTER0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bettis, Brian Smith, Salvador Cordova, Jjohnny Eguia, Richard Fuentes, Vianey Serna, Mary Galeas, Rj Peroutka, Rafael Pena

Helpful
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Oct 18, 2023

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

July 20, 2023

Dealership Rating
Employee Rating

Everyone very nice, friendly I would recommend this dealership,specially the sales agent , she was very knowledgeable explaining the features of the vehicle More

by ELMA.CAZARES72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Oct 18, 2023

Lithia Hyundai of Odessa responded

Thank you for your kind words! We are delighted to hear that you had a pleasant and hassle-free experience with our team at Lithia Hyundai of Odessa. We strive to provide exceptional customer service and it is wonderful to know that our efforts are appreciated. If you have any further questions or need any assistance, please do not hesitate to reach out to us.

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