Horacio Mireles | Page 12

Fantastic! The staff at Audi dealership of San Diego are truly special. Their courtesy and quality is not just going through the motions, but making sure the exp The staff at Audi dealership of San Diego are truly special. Their courtesy and quality is not just going through the motions, but making sure the experience is as pleasant as possible and communication is thorough and clear while providing first class service. Car problems or even regular maintenance can be a headache, but with all the care and attention Horacio Mireles has given us in all of our visits, it has been a pleasure to go the Audi dealer for service.I have always felt we are in good and trustful hands. A+! More

by SDY Verified Customer Verified Customer

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30k Service of A3 Nacho and Damien, both were great to work with. He is so friendly and knowledgeable that it made it so easy. I am hooked on the Audi service -top qu Nacho and Damien, both were great to work with. He is so friendly and knowledgeable that it made it so easy. I am hooked on the Audi service -top quality More

by EYEAGER Verified Customer Verified Customer

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just great everything went well, my service was performed to my expectations. The waiting area was very clean and well stocked with drinks and snacks. My car was everything went well, my service was performed to my expectations. The waiting area was very clean and well stocked with drinks and snacks. My car was also delivered very clean and washed. More

by AFICHTHORN Verified Customer Verified Customer

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Excellent customer service My service advisor, Nacho, was and always has been very professional and kept me posted on my car every step of the way. I literally believe you coul My service advisor, Nacho, was and always has been very professional and kept me posted on my car every step of the way. I literally believe you couldn’t find a better service advisor anywhere. More

by DHampers Verified Customer Verified Customer

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Very attentive. I was busy with fighting deadlines and Nacho was extremely helpful in "getting things done." Theservice was timely. The loaner was adequate. Had to go I was busy with fighting deadlines and Nacho was extremely helpful in "getting things done." Theservice was timely. The loaner was adequate. Had to go back to find the Metromile Device in my car. Nacho again helped me to resolve the issue. More

by HARI.GARUDADRI Verified Customer Verified Customer

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Service Employees make all the difference in the service you receive. Fortunately, I was working with Nacho, and he did an outstanding job of keeping me up to Employees make all the difference in the service you receive. Fortunately, I was working with Nacho, and he did an outstanding job of keeping me up to date on the status of my vehicle. I would recommend him to my friends and family. More

by WARREN.BGROUP Verified Customer Verified Customer

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Outstanding customer service and maintenance on my Audi My experience with the SanDiego Audi Service Department, specifically Horacio "Nacho" Mireles, has been nothing short of excellent. I feel like I hav My experience with the SanDiego Audi Service Department, specifically Horacio "Nacho" Mireles, has been nothing short of excellent. I feel like I have my own personal service consultant with Nacho, as I communicate directly with him, he greets me when I arrive at the Service Department, he explains everything being done to my car, and keeps me apprised of the status of my car, during the time my car is in service. Nacho is a very professional and knowledgeable young man, as well as kind and enjoyable to deal with. The gentleman that works on my car, Binnan (sp?) is incredibly knowledgeable and I appreciated meeting him and knowing the person working on my car. This past service, I was absolutely blown away to receive a text from Binnan with a video telling me the tasks he had performed on my car and alerting me to a nail in one of my tires! This was what I call A+++ service! I've never received the level of service on a car that I'm receiving at San Diego Aud1! I couldn't be happier! I love my car and plan to keep it for many years and will continue to do business with San Diego Audi Service Department! More

by TERRYZELL00 Verified Customer Verified Customer

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On Top of It as Usual The service provided by Audi was excellent which is the typical standard achieved by the service department. Repairs are explained precisely as are t The service provided by Audi was excellent which is the typical standard achieved by the service department. Repairs are explained precisely as are the costs that will be incurred. Wonderful service by George and his team (including Nacho) is the norm. Anyone will be happy as can be to bring their car to this facility. Well done! More

by KNOCKATTY Verified Customer Verified Customer

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Macho Nacho Nacho was great as always! Smooth process and he keeps you informed of your of your status. There is one rep that is always yelling, he needs to talk Nacho was great as always! Smooth process and he keeps you informed of your of your status. There is one rep that is always yelling, he needs to talk less and quieter. More

by MICHAELDGIFFORD Verified Customer Verified Customer

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Check engine light Great customer service and wonderful diagnosis of my check engine light. They went above and beyond to find two bad tires I could not have notice with Great customer service and wonderful diagnosis of my check engine light. They went above and beyond to find two bad tires I could not have notice without removing them. More

by CDSKIDGEL Verified Customer Verified Customer

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