Horacio Mireles

Upon the purchase of our first Audi vehicle had a recall that we needed to take care of. We scheduled with Audi San Diego and we're assigned to Horacio Mireles aka Nacho. He made our first visit so pleasant that we needed to take care of. We scheduled with Audi San Diego and we're assigned to Horacio Mireles aka Nacho. He made our first visit so pleasant from start to finish. We was assigned loaner for the weekend but he was able to get our car returned the same day. Look forward to working with him in the future. More

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The difference between this car buying experience and others in past years was huge. Every aspect of it was just easy, straightforward and professional. I first looked at the car I ended up buying, others in past years was huge. Every aspect of it was just easy, straightforward and professional. I first looked at the car I ended up buying, on Thurs, 10/30. I pre-submitted my info for credit check by phone on Friday. I then went in on Saturday, 11/1 to pick it up, writing a personal check in the pre-arranged transaction. The entire process took less than two hours. Lucas has been super responsive in the various times I have called or messaged him. Also a call out to Jose Ramirez, who pinch-hit for Lucas when I bought the car on Saturday. Seamless transition in helpfulness and cordialness. This included a tech briefing by Sean, the in-house "Technologist". What a nice touch and great perk to help get you on the road with that aspect already "dialed in". There were follow-up calls and emails from both Lucas and Jose after buying the car. Very nice. Writing this a week later, I went in today for a few minor things which needed attention on the car. I pre-arranged to meet Lucas and Nacho (Horacio) in the Service Dept. Again, the process was handled promptly, thoroughly and quickly. Net, net - there has been a consistent pattern here of great service and communication. I would highly recommend this dealer to anyone. More

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I had an exceptional experience at Audi thanks to Lucas, Nacho, and Lisa. Nacho has been my trusted service advisor for the past 13 years, always looking out for my best interest with honesty and care. This Nacho, and Lisa. Nacho has been my trusted service advisor for the past 13 years, always looking out for my best interest with honesty and care. This time, he introduced me to Lucas, who was incredibly professional and attentive. Lucas helped me find the perfect car and took the time to walk me through all its features, ensuring I felt confident and informed. Lisa made the paperwork process seamless—she was efficient, thorough, and made sure I understood every document I was signing. I’m truly grateful to all three of them for making this such a smooth and positive experience. Thank you for going above and beyond. More

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From my first experience until driving the car home I found the team to be knowledgeable, helpful and genuinely interested in meeting my needs. found the team to be knowledgeable, helpful and genuinely interested in meeting my needs. More

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This was my third deal with Lucas, and he is a terrific ambassador for the Audi San Diego dealership and the Audi brand. He is professional and comports himself with integrity. He takes pride in his reputa ambassador for the Audi San Diego dealership and the Audi brand. He is professional and comports himself with integrity. He takes pride in his reputation and the relationships he builds with his clients. No smoke and mirrors, bait-and-switch or shady sales tactics here. I always felt like I was treated with respect and enjoyed an efficient, transparent sales experience. Will certainly keep Lucas and Audi San Diego in mind when I'm in the market for my next vehicle. Also wanted to give a shout out to "Nacho" in the service department. The communication with Nacho is terrific and he takes his time to explain everything in great detail. More

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I purchased my 2018 Audi Q3 from Raul at AUDI SAN DIEGO, Miramar Rd, and have continued to get excellent service there since 2019. Nacho, my service adviser, is professional, informative, and friendly. Alw Miramar Rd, and have continued to get excellent service there since 2019. Nacho, my service adviser, is professional, informative, and friendly. Always takes the time to explain any repairs/issues with my car, and calls to insure my warranty will cover costs. Appreciate his communications throughout the process, and like that they send you a video detailing the car checkup. Nacho also arranges a Lyft ride for me when needed. This level of great service by Nacho and the Audi repair shop is what keeps me coming back to AUDI SAN DIEGO. More

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Knowledgeable advisor in Nacho Mireles, He is honest and prompt. He always makes sure I have a ride if I need one. 5 stars. prompt. He always makes sure I have a ride if I need one. 5 stars. More

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Nacho provides great customer service. Very courteous, helpful. Hadn't been there in a couple of years, remembered me. Initial video of service not audible, he got new one up right away. Very courteous, helpful. Hadn't been there in a couple of years, remembered me. Initial video of service not audible, he got new one up right away. More

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Audi San Diego best place to purchase your new car call Nabi 760-330-6809 your sales representative Nabi 760-330-6809 your sales representative More

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Horacio Mireles is always so professional and makes our experience so easy. We will definitely stick to Audi for our next car. experience so easy. We will definitely stick to Audi for our next car. More

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