Horacio Mireles | Page 14

Professional, Knowledgeable Caring Audi Service Staff, S.D. I highly recommend Audi of San Diego. I have experienced excellent service for two years! Both Bill Jordan and Nacho Mireles are the highest quality e I highly recommend Audi of San Diego. I have experienced excellent service for two years! Both Bill Jordan and Nacho Mireles are the highest quality employees. Their honest commitment to assisting, listening, and explaining and answering my questions or what the maintenance will be is fabulous! I never feel pressured. I like the video of each step that was taken on completing the service. I appreciate the constant updates by text messages. The organization of preparing a loaner car or another ride is always ready for me. The lounge is lovely, if I choose to wait. Both Nacho and Mr. Jordan are ready to accept my call or text with my many questions. I really would never go anywhere else! More

by PNOUJAIM Verified Customer Verified Customer

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Fast, courteous, and knowledgeable Horacio did a phenomenal job. He's very courteous and patient with our questions.. A loaner vehicle was provided which was a welcomed unexpected perk Horacio did a phenomenal job. He's very courteous and patient with our questions.. A loaner vehicle was provided which was a welcomed unexpected perk. More

by robertninette Verified Customer Verified Customer

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great I forget his name. so i choice all service employee. his really good guy. I came here 1and half years ago. he still remember me！ I forget his name. so i choice all service employee. his really good guy. I came here 1and half years ago. he still remember me！ More

by OLIVIA Verified Customer Verified Customer

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Fast and courteous Very helpful and highly experienced staffing and service.took care of my car and all needs possible when turning in the car.they walked me through the Very helpful and highly experienced staffing and service.took care of my car and all needs possible when turning in the car.they walked me through the whole process and made it less painful than what it was. More

by Robert Crouse Verified Customer Verified Customer

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The staff are great my A3 Etron not so much!! I have nothing but great things to say about the staff and my service writer Manny is Amazing!! My car on the other hand has been in the shop more tim I have nothing but great things to say about the staff and my service writer Manny is Amazing!! My car on the other hand has been in the shop more times in the two years Ive owned it, than all my cars put together that I’ve owned in my 28 years of marriage which is a lot. I’m so disappointed in the A3 Etron. I hope Audi does what’s right and buys my car back. More

by TRACYVELAZQUEZ69 Verified Customer Verified Customer

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Great job! Horacio did a great job as did the service team. Highly recommended and great dealership. That 2016 S8 is beast so am holding on to it for a long ti Horacio did a great job as did the service team. Highly recommended and great dealership. That 2016 S8 is beast so am holding on to it for a long time! More

by STEVEPERTTULA Verified Customer Verified Customer

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Car Service Attentive, knowledgeable staff who were pleasant to work with. Check in was smooth and timely, thy kept me informed throughout the process. When I w Attentive, knowledgeable staff who were pleasant to work with. Check in was smooth and timely, thy kept me informed throughout the process. When I went pick up my car, they gave me a good summary on what was done to the car as well as a recommendation on additional work that needs to be performed on the car. Overall a smooth and enjoyable experience! More

by ANMANISS Verified Customer Verified Customer

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Excellent service; a little expensive One of my issues was a warning light coming on informing me that the soft top was no secure. I hadn't opened the convertible top in more than 5 years One of my issues was a warning light coming on informing me that the soft top was no secure. I hadn't opened the convertible top in more than 5 years. Your team took care of it but sitting in the driver's seat it the inner panel, above the dashboard, was replaced unevenly and there is a tight fit on one side and a noticeable gap on the other. Little things make a difference. More

by JADAMSON1 Verified Customer Verified Customer

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75K service, replace cv joint boots Great service. Video of the repairs as they were taking place made it easy to see progress was being made. When I came back to pick up my car they h Great service. Video of the repairs as they were taking place made it easy to see progress was being made. When I came back to pick up my car they had it pulled up in front so I could put my newborn in without having to walk a distance to my car. Very thoughtful. More

by BRADG1 Verified Customer Verified Customer

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Great service I was hesitate to take my car here due to the sales service I had received from this dealership but I was pleasantly surprised. They did an awesome jo I was hesitate to take my car here due to the sales service I had received from this dealership but I was pleasantly surprised. They did an awesome job and Nacho is so thorough and professional. He went to extra mile and it is appreciated. More

by HOLLY.HANSEN Verified Customer Verified Customer

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