Houston Crist

They really treat you like a rock star. They listen to what you have to say and they're very clear on their communication. And the amenities are fabulous They listen to what you have to say and they're very clear on their communication. And the amenities are fabulous More

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The customer service here is outstanding. I was driving through the country when my tire decided to not hold air. They took me without an appt, squeezed me in, repaired my tire all for free w I was driving through the country when my tire decided to not hold air. They took me without an appt, squeezed me in, repaired my tire all for free within 2-3 hours. In the hour that I sat in the waiting room, the service manager and another ind. came out, introduced themselves and asked if any of us needed anything or if we had any questions. The whole dealership was super friendly, even talked with a sales guy when walking around the lot, it was very clean, had drinks (hot and cold), snacks, internet, tv, a couple different spaces to either relax or work with plenty of outlets. I have ZERO complaints. It's the wow factor. My hometown hyundai is fine but Columbia, there is just that bit more that made my experience delightful. I didn't feel like I was being sold, everything felt genuinely helpful and informative. Went through survey and came back to add this...despite them all introducing themselves, the other three gentlemen that made appearances during my visit, I could not remember their names.☹️ I should have asked but perhaps make sure AFTER sharing and chatting, END with your name! Then I could have had a better chance at remembering all your names to add to this review for your excellent service! More

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Thank you for prompt servicing of my Elantra! I appreciate the concerns provided and the good business that I received! I appreciate the concerns provided and the good business that I received! More

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Communication was excellent, and my issue was finally resolved! I wish I had taken my car here the first time it malfunctioned rather than taking it to the Hyundai dealership nearest me. I will trust Hyu resolved! I wish I had taken my car here the first time it malfunctioned rather than taking it to the Hyundai dealership nearest me. I will trust Hyundai of Columbia to repair the issue if anything happens again. More

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I think the Hyundai Columbia service center is one of the best. Great attitude towards his job as manager of Houston Crist. We bought a car in December 2023 in this center and decided to carry out the first best. Great attitude towards his job as manager of Houston Crist. We bought a car in December 2023 in this center and decided to carry out the first technical service here, although we live in the city of Murfreesboro, which is quite far away. Crist was attentive and hospitable with us. We are grateful to him for his high professionalism! We have already decided for ourselves that we will carry out the next service at your center. we left you in a great mood, for which we are grateful to your entire center Thank you and good luck More

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Started my appointment on time and completed in a timely manner and totally satisfied with everything! manner and totally satisfied with everything! More

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I was given a loaner due to the length of my repair. Service department staff were very courteous. Service department staff were very courteous. More

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They are very professional, hard working, knowledgeable and their waiting area is spotless! I highly recommend. and their waiting area is spotless! I highly recommend. More

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Wonderful employees, great service. Comfortable waiting area. Everyone goes out of their way to check on customers. The employees seem to really like working there. Customers come from Comfortable waiting area. Everyone goes out of their way to check on customers. The employees seem to really like working there. Customers come from from all over to have their cars serviced there. More

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Made an appointment, which was a pleasant experience. They were ready for us when we arrived and got the work done well within schedule. The car was in great shape. Several of the staff checked in on They were ready for us when we arrived and got the work done well within schedule. The car was in great shape. Several of the staff checked in on us in the waiting room. An excellent experience from beginning to end. More

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