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Howard Lightfoot
Howard Lightfoot, Salesperson, Casey Honda
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Howard Lightfoot

Salesperson

Casey Honda

12943 Jefferson Ave
Newport News, VA 23608

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Howard came to Casey in June of 2016. He has 5 children. He enjoys fishing and sports.

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5 Reviews of Howard Lightfoot

January 05, 2019

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"No hassle- service oriented - pleasure to do business with "

- VA shopper

I recently purchased a Honda CVR from Casey Honda, it was one of the best experiences I have had buying a new car ( at my age there have been several) . I worked with Cody over the phone who provided me with an “Out the Door” full detailed quote ( probably not the preferred method but I was already frustrated by other dealers and just wanted to get this over with) we arranged for me to come in and look at the car , I had already done my research and knew what I wanted and the price I was willing to pay. Cody introduced me to Howard who assisted me from there. First off, the deal was the deal, Cody knew what I wanted and what we discussed and relayed that to Howard. There is as no trying to sell me another vehicle or changing the deal once I got there ( which happened at my local dealer in Williamsburg) . Howard couldn’t have been nicer and explained all about the car and the process and also the Casey perks ( free oil changes, etc) . I told Howard I didn’t have a lot of time and I wanted to get paperwork finalized as quickly and painlessly as possible. The whole deal took about an hour to finalize including the time I spent with the Finance Mgr. ( for those of you have bought cars in the past you know this can feel like an eternity sometimes). I scheduled a pick up later in the day because I had to make arrangements for someone to come with me to pick up the car, Casey is about a 25 min drive from where I am. By the time I got home Howard had called me to say that since it had started raining , he didn’t want me to have to drive there and back in the rain , he would deliver me the car if I would like. That was amazing! In all my years of buying cars I have never had a dealer offer that. My family members could not believe it either. When he arrived with my car we spent time reviewing all the features, setting up my phone, programming ratio stations, etc. all in my own driveway. My suggestion to new car buyers, do your research , know what you are willing to pay (and get approved for) ,ask for the “out the door price “ and work with a reputable dealership like Casey. When making a purchase all I ask is that they be fair and treat me with respect, I know a dealer is not always going to be able to give me the price I want and that is fine, but don’t tell me something to get me through the door and then change it. When I arrived at Casey the general manager came over and introduced himself and thanked me for coming in, at the other dealership I worked with, the manager sat behind his office door and left it up to the salesperson to tell me that they could no longer offer me the price they quoted the night before . All the associates at Casey were pleasant, positive and easy to work with and seemed to take pride in their service. I recommend you visit them if you are looking for a Honda. You will not be disappointed.

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Yes

Other Employees Tagged: Derek Holden, Cody Bateman

December 22, 2018

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"Great salesmen at Casey Honda"

- ShanitaD220

I was in the market to buy a brand new car and I narrowed it down to a 2018 Honda Accord EX. I test drove one at Casey Honda and I was impressed by Michael because he knew everything about the car, there was nothing that he was unsure about, believe it or not I came across salesmen who didn't know everything about the other cars that I have test driven. The best part is that he wasn't pushy like other salesmen I have come across. I have been in contact with Michael for two months, patiently waiting for the price to drop low enough to meet my budget. Michael was able to beat the other competitors. I came in on 12/21/2018 at night, Michael happened to have other customers so he had one of his best co-worker's Howard to wrap up all the paperwork. He was great, he got the paperwork done, took the time to go over all the features of the car with me, and took the time to answer any and all questions that I had. I would recommend Casey Honda to anyone looking to buy a Honda.

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Yes

Other Employees Tagged: Michael Graham

December 06, 2018

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"Excellent service from the whole team, especially Joe B."

- Mescott

Thank you to Casey and their fabulous employees. Fantastic service throughout the purchase of our new CRV! Very patient with us while trying to find the perfect vehicle.

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Yes

November 01, 2016

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"Howard Lightfoot "

- 1ladiesman

This gentleman is awesome he is kind respectful and honest we will recommend him to our family and friends.Plus my daughter and son says he looks like that famous rapper 2pac

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Yes
Nov 02, 2016

Casey Honda responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and that throughout the process you felt you were respected and dealt with honesty. If you have any automotive needs in the future it would be our pleasure to be of assistance thank you for your time and have a wonderful day!

October 31, 2016

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"Above and Beyond"

- New Car

Bill and Howard went above and beyond the call of duty! I had the most positive car buying experience with them and everything went smoothy with no pain..lol I have a daughter that will be driving soon (eeeekkkk) so I'm sure they will be seeing my again real soon. Thanks guys

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Yes

Other Employees Tagged: William Gooden

Nov 01, 2016

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

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