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Huber Kufel
Huber Kufel at Gregory INFINITI

Huber Kufel

Service Manager

Gregory INFINITI

1205 S Milwaukee Ave
Libertyville, IL 60048

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4.4
16 Reviews
4.4

16 Reviews

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16 Reviews of Huber Kufel

April 06, 2026

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Employee Rating

They were friendly and helpful. The car handles and brakes smoothly now. Overall, a really good experience. More

by KKBILLS
Service Price Transparency
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Recommend Dealer
Yes
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Apr 06, 2026

Gregory INFINITI responded

It’s great to hear Huber and the team were friendly and helpful during your visit. We’re glad your INFINITI Q70L handles and brakes smoothly and appreciate you sharing your experience.

March 31, 2026

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Polite staff. Service took longer than expected mostly waiting 20 minutes for the car wash. More

by jenkoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 04, 2026

Gregory INFINITI responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Apr 04, 2026

Gregory INFINITI responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 31, 2026

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Honest, great communication, crystal clear on process and friendly staff, will continue to come back More

by matthemstreet
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2026

Gregory INFINITI responded

Thank you for highlighting our transparent process and clear communication. We’re glad the team delivered a friendly experience during service on your INFINITI QX30. We look forward to your next visit.

March 24, 2026

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During the waiting time the dealer kept us updated. The waiting area was nice with a massage chair and snacks. What a treat during our wait. More

by norma53.ne
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2026

Gregory INFINITI responded

It’s great to hear that Huber kept you updated and that our massage chair and snacks made your wait more enjoyable. Thank you for trusting us with your INFINITI Q50 service and let us know if we can assist further.

March 16, 2026

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On-time service took care of all the items that I needed very happy overall More

by dkorshak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2026

Gregory INFINITI responded

We appreciate you highlighting the prompt service and thorough attention to your INFINITI QX80. Huber and our service team are glad we could complete all the requested work. We look forward to helping with your next service visit.

March 10, 2026

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Everything went well no issues Good timely service as usual . Work done in a timely fashion good pick up and delivery More

by peterfarquhar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Gregory INFINITI responded

It’s wonderful to hear that Huber and our team provided efficient pickup, delivery, and service for your INFINITI QX50. Thank you for your ongoing trust. We look forward to welcoming you back.

March 06, 2026

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Employee Rating

The service center is exceptionally professional. They were thorough with learning what I needed, and made sure to provide excellent customer service to ensure my car was up and running smoothly. Tha More

by Tashonawhite30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Gregory INFINITI responded

We’re delighted our service team was thorough and professional in getting your INFINITI QX50 back on the road. It was a pleasure working with Huber to ensure everything runs smoothly. Thank you for sharing your experience.

March 04, 2026

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Employee Rating

Service was very good. The only thing was they had changed the display on my screen & I had to stop back in to have it changed back. More

by yougogirlgjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Gesualdo, Matt Weber, Tom Vodicka, Ari Garcia

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Mar 04, 2026

Gregory INFINITI responded

Glad to hear our service team took good care of your INFINITI QX50. We apologize for the display setting mix-up and appreciate you returning so we could fix it. Thank you for the five-star rating, and we look forward to assisting you in the future.

February 08, 2026

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Employee Rating

I have appointment for oil change. We waited for a long time. Did not informed us that they have to order filter. Almost 2 hrs to finished More

by lizamcdinnes
Recommend Dealer
Yes
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Feb 09, 2026

Gregory INFINITI responded

Liza, we're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 04, 2026

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Employee Rating

Great experience with this dealership. Betsy gave me a very fair price and made the whole process easy and stress-free. I also really appreciated that they gave me a ride, which was a big More

by valferofsst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Betsy Garcia

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Feb 04, 2026

Gregory INFINITI responded

Thank you for sharing your positive service experience with your INFINITI QX60. We’re glad Huber provided transparent pricing and a stress-free process, and that the shuttle ride made things convenient. We appreciate your recommendation and look forward to serving you again.

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