Hugo Ayala | Page 23

Awesome experience I recently purchased my first car and I love it! My salesman Hugo Ayala was so kind, helpful, and patient. Hugo made sure he got me to the monthly pay I recently purchased my first car and I love it! My salesman Hugo Ayala was so kind, helpful, and patient. Hugo made sure he got me to the monthly payments I wanted and made sure I was well taken care of. Hugo is very knowledgeable and trust worthy. I will recommend my friends/ family to visit Ray Chevrolet to work with Hugo. I am very impressed with his services and will purchase my second vehicle with Hugo! More

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Overall good experience I am very happy with the overall customer service I received at Ray Chevy, and I absolutely love the truck I bought. However, I have a few misgivings I am very happy with the overall customer service I received at Ray Chevy, and I absolutely love the truck I bought. However, I have a few misgivings about my experience that are worth sharing. While I didn't love the initial haggling on the price, I felt comfortable with the final decision. I feel like initially I was not getting all the information I needed to make a decision, including what my trade-in value would be, and felt like that information could have been given to me more clearly without the back and forth. The process is long, and, by no fault of the dealership's, the final parts of my transaction were rushed, and I felt I was somewhat blindsided by some decisions I needed to make quickly when I would have much rather have had more time to consider them (i.e. extended warranty, additional products). I felt like, in a way, they may have done this on purpose to rush me into a decision I may not have made if I had ample time to consider. The biggest issue I had with the whole process was that I did not find out until the final signing with the finance manager that I would not be getting my full 3-year warranty on the vehicle, even though the vehicle was being sold to me as brand new. Since the vehicle already has miles on it, I have already lost almost a year of warranty. There was not much of an explanation about this, just that I was told that I got a discount on the truck for this reason, even though this was not mentioned at all anytime prior. I felt like this was information that I should have gotten towards the beginning from either my salesman or manager during the actual transaction. That all being said, overall, my salesman was incredibly friendly, answered all my questions, and sold me exactly what I wanted. I'm excited to take advantage of some of the perks that Ray Chevy offers, such as the maintenance convenience and monthly pit stops. Also, every single person I interacted with while at the dealership was friendly and helpful and the overall experience was a positive one. More

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Good experience!! Hugo Ayala was very kind and helpful. He even look for a spot for my old car until I picked it up the next day. Hugo Ayala was very kind and helpful. He even look for a spot for my old car until I picked it up the next day. More

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My family and friends have purchased 6 vehicles from Ray in the last 12 months. We keep coming back for a reason. Hugo is great in the last 12 months. We keep coming back for a reason. Hugo is great More

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Very good service thanks, Hugo and Giovanny for the help i love the truck they help me to get this dealership is the top around the area. i love the truck they help me to get this dealership is the top around the area. More

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Hugo was a tremendous help narrowing down which car would be the best fit for us. He was patient with us and very knowledgeable about all the vehicles he showed us. be the best fit for us. He was patient with us and very knowledgeable about all the vehicles he showed us. More

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Good service Great service experience. He is always helpful when I bring my vehicle in. I will definitely return in the future. Thanks for you help Brian Great service experience. He is always helpful when I bring my vehicle in. I will definitely return in the future. Thanks for you help Brian More

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THE Best Place To Buy Love coming here to look and buy what I want. Every one is friendly. They take the time to answer all your questions big and small. Love coming here to look and buy what I want. Every one is friendly. They take the time to answer all your questions big and small. More

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F 350 Great sales and management easy to work with great With pricing and a great selection of cars and trucks Thank you all for the help and making it Great sales and management easy to work with great With pricing and a great selection of cars and trucks Thank you all for the help and making it easy to pick the right truck More

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Best Salesman I've ever delt with ! I would recommend this dealership to anyone that is looking for a great deal with great customer service along the way. I am very pleased with my expe I would recommend this dealership to anyone that is looking for a great deal with great customer service along the way. I am very pleased with my experience here at Ray Chevrolet, the staff was very helpful and friendly. More

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