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Hugo Ayala

Overview Reviews (584) Inventory (368)

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Hugo Ayala

Sales

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!

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4.9

584 Reviews

I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!

Overview Reviews (584) Inventory (368)

Dealership Experience

22 yrs, 3 mos

Languages Spoken

Spanish

4.9

584 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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584 Reviews of Hugo Ayala

April 09, 2026

Dealership Rating

Employee Rating

We had an excellent buying experience at Ray Chevrolet, as always. Hugo is the best! as always. Hugo is the best! More

by cmartin728

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 09, 2026 -

Ray Chevrolet responded

It’s great to hear Hugo provided such a smooth purchase for your new Chevrolet Equinox. Enjoy your Equinox and feel free to reach out if you need anything further. Ray Scarpelli 3 ray3@rays-cars.com

March 28, 2026

Dealership Rating

Employee Rating

It was the easiest car, I ever purchased. Welcomed by sales personnel, As well as Management If you're serious about getting a vehicle please stop in to Ray in Fox lake. Welcomed by sales personnel, As well as Management If you're serious about getting a vehicle please stop in to Ray in Fox lake. More

by COWS30

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ruperto Ayala, Ed Dembski, John Lesniak, TJ Burke, Ray Scarpelli III

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Mar 28, 2026 -

Ray Chevrolet responded

We’re thrilled to hear that buying your new Chevrolet Trax was so smooth. Ray and the rest of our team appreciate your recommendation and are happy you felt welcomed by everyone. Enjoy your Trax and feel free to visit us anytime. Ray Scarpelli 3 ray3@rays-cars.com

March 14, 2026

Dealership Rating

Employee Rating

Great experience from beginning to end. Good service, fair price, timely communications. Top notch all the way through. Good service, fair price, timely communications. Top notch all the way through. More

by PWSCHAAK

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 14, 2026 -

Ray Chevrolet responded

Thank you for sharing your start-to-finish feedback. We’re glad our team delivered attentive service, transparent pricing, and timely updates during your new Chevrolet purchase. Hugo appreciates your kind words and looks forward to assisting you again. Ray Scarpelli 3 ray3@rays-cars.com

March 13, 2026

Dealership Rating

Employee Rating

Listened to your needs, executed on all your wants. Didn't give me the run around. Didn't give me the run around. More

by NIKOLE.RAMOS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 13, 2026 -

Ray Chevrolet responded

Thank you for choosing your new Chevrolet Equinox EV and for the five-star rating. We’re pleased Hugo and our team listened to your needs, delivered on your wants, and kept things straightforward. Ray Scarpelli 3 ray3@rays-cars.com

March 03, 2026

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Employee Rating

Process was much smoother than the last vehicle i bought there. No one tried to pressure me to buy options i did not want there. No one tried to pressure me to buy options i did not want More

by BMECHANICAL

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 03, 2026 -

Ray Chevrolet responded

We’re delighted the process went more smoothly this time on your new Chevrolet Silverado 1500. It’s great to hear you felt free to choose only the options you wanted. Hugo appreciates your feedback and is here if you need anything further. Ray Scarpelli 3 ray3@rays-cars.com

February 24, 2026

Dealership Rating

Employee Rating

Hugo and Pete were the guys who helped me get my truck! Both of them did a great job, and I could not be more pleased with my purchase! Thank you guys! That said, I sold cars in the 90's and I can also tha Both of them did a great job, and I could not be more pleased with my purchase! Thank you guys! That said, I sold cars in the 90's and I can also thank accesories More

by RESURRECTED55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Scarpelli , pete

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Feb 24, 2026 -

Ray Chevrolet responded

Thank you for sharing your experience with Hugo and your new Chevrolet Silverado 1500. We’re glad the accessories added value to your purchase. Enjoy the truck and thanks again for choosing us! Ray Scarpelli 3 ray3@rays-cars.com

February 22, 2026

Dealership Rating

Employee Rating

Hugo at Ray Chevrolet was great! He was super knowledgeable and helpful with assisting me in purchasing my Chevrolet Colorado. He was super knowledgeable and helpful with assisting me in purchasing my Chevrolet Colorado. More

by KMHATFIELD55

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 22, 2026 -

Ray Chevrolet responded

What a pleasure to hear Hugo’s expertise helped you with your Chevrolet Colorado purchase. We’re glad his guidance made the process effortless. Congratulations on your Colorado and thank you for choosing us. Ray Scarpelli 3 ray3@rays-cars.com

January 16, 2026

Dealership Rating

Employee Rating

Second time coming back to purchase a vehicle in a year again another effortless transaction. Sales staff is very respectful and our in tune with the buyers needs. again another effortless transaction. Sales staff is very respectful and our in tune with the buyers needs. More

by chrisciolino

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Gigovski , Duke Ross

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Jan 16, 2026 -

Ray Chevrolet responded

Thank you so much for choosing Ray Chevrolet! Please let us know if we can be of any more assistance. Ray Scarpelli 3 ray3@rays-cars.com

December 31, 2025

Dealership Rating

Employee Rating

I've delt with alot of dealerships of the last 40yrs, but this had to be my best experience buying a vehicle. That will be my go to dealership from now on and im a hour and a half from there. this had to be my best experience buying a vehicle. That will be my go to dealership from now on and im a hour and a half from there. More

by TUNDRATOY12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ryan Borke

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Dec 31, 2025 -

Ray Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 ray3@rays-cars.com

December 03, 2025

Dealership Rating

Employee Rating

Purchase was very quick and Hugo understood all concerns about what was needed to make a great deal about what was needed to make a great deal More

by ROCKETEER63

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ray Scarpelli III

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Dec 03, 2025 -

Ray Chevrolet responded

Thank you so much for choosing Ray Chevrolet! Please let us know if we can be of any more assistance. Ray Scarpelli 3 ray3@rays-cars.com

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