I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!
Read moreDealership Experience
20 yrs, 4 mos
Languages Spoken
Spanish
533 Reviews
Write a Review533 Reviews of Hugo Ayala
October 01, 2013
Found the Suburban that I wanted online. Called the dealership to discuss the price and options. They were prompt and courteous on the phone and understood that I was price shopping on the internet. dealership to discuss the price and options. They were prompt and courteous on the phone and understood that I was price shopping on the internet. They were able to pull up Suburbans at different dealerships for me to compare options, mileage etc. As I was shopping over an hour away from their dealership, most of the transaction took place via TEXT and email. Very cool to be able to work that way in this day and age. Not the typical dealership and salesmanship you'll find at other dealerships I have visited. Granted I knew exactly what I wanted, and they had it. It helped that they had a very competitive price on the vehicle. But I will say that during my visit, I 'overheard' a lot of other salesmen speaking on the phone and talking in person. I believe they've all been brought up the same way - to be courteous, friendly, and accommodating to their customers. Being a professionally trained salesman, I didn't feel handled or worked over. Not how I do business, and apparently not how HUGO AYALA does either. This is my first Chevy vehicle and my first from Ray Chevy. I'd definitely give them another opportunity to earn my business. Very good used car selection as well. More
September 02, 2013
Hugo Ayala and Ruperto Ayala were very knowledgeable and helpful. I would recommend their services if you are looking to buy a vehicle. They go out of their way to make it a great experience. helpful. I would recommend their services if you are looking to buy a vehicle. They go out of their way to make it a great experience. More
Other Employees Tagged: Ruperto Ayala
August 31, 2013
I read up on some of the reviews before making the drive to Ray Chevrolet Fox lake. Some people said they wanted a gas card, I wanted a car. Some people said they got ignored, I walked past 3 people, within to Ray Chevrolet Fox lake. Some people said they wanted a gas card, I wanted a car. Some people said they got ignored, I walked past 3 people, within 2 minutes, and was asked how I was, and if I had been helped by all 3 people. They also say dress nice so you would get attention and the sales people would take you seriously. I walked in wearing a t-shirt, shorts, and some old beat up sneakers. I was taken seriously because I wanted a car, not a hand out. The bottle of water Hugo Ayala bought me was very nice. "hey Pete, don't want a pop or something", "nope a water is fine". The No pressure sales From Matt Douvikas I experienced was a shock. " Here, take the Jeep for a couple of days. If you don't like it, no worries... I want you to be happy.". I took it, drove it, and did not want to drive back to Fox lake as I was afraid, with MY LUCK and not the efficiency of the dealer, that the jeep would be sold accidentally to someone else. I even asked about a Toyota, took it for a spin, was told to take it for a couple of days, then they stopped me and said " sorry someone called over the phone and put a deposit. I can't let you drive this one home." I thought wow. What a great way to avoid driving a distance to visit a dealer, and get the "sorry the car was sold" experience. I guess I can say, since my experience at Ray Chevrolet, I even have a friend thinking about a Chevy, instead of another brand car. I would recommend this dealer to anyone even thinking they can't help you. In the short time i was in the sales area, I saw a lot of happy people, a couple of people grateful for The experience they had, and I even got to see a young lady take a picture with her new car. More
August 12, 2013
It was my first experience with Ray Chevrolet and I was very pleased with the service I received and the expertise of their sales staff. My personal kudos go out to Hugo Ayala, for his professionalism an very pleased with the service I received and the expertise of their sales staff. My personal kudos go out to Hugo Ayala, for his professionalism and patience extended to me throughout the entire car buying experience. He was not only knowledgeable, but also very helpful in explaining everything to me. More
July 25, 2013
This is the nicest car dealership, everyone is so friendly! I recently bought a Chevy Cruze there and I wouldn't have been able to without the help of Hugo Ayala. He is such a nice person and he gave friendly! I recently bought a Chevy Cruze there and I wouldn't have been able to without the help of Hugo Ayala. He is such a nice person and he gave the best service while trying to find a car. I am in love with my car and I'm so glad I bought my car here. More
July 25, 2013
I wanted to say that Ray chevy has the amazing sales men! Especially Hugo Ayala. I wanted to thank him because he helped me with my new bug purchase. Answer al my questions. He did a great job trying to fin Especially Hugo Ayala. I wanted to thank him because he helped me with my new bug purchase. Answer al my questions. He did a great job trying to find the beat and affordable payments for me. He explained every single detail of my new Chevy Cruze 13'. He was very friendly, polite and overall very funny. If any has any questions go for Hugo Ayala he is a total 100% Professional! More
July 20, 2013
Hugo Ayala, shows care with his customers by making sure the quality of the car is what you need to also making sure it fits your budget, i will defiantly recommend Hugo Ayala, my husband and i had purchase the quality of the car is what you need to also making sure it fits your budget, i will defiantly recommend Hugo Ayala, my husband and i had purchase cars before in Ray Chevrolet with Hugo Ayala, we have always been happy. More
July 19, 2013
I would like to thank Hugo Ayala, for helping find a nice SUV. I would recommond him to anyone he is perfasional person and kind. I want to thank Ray Chevorlet to have a sales person like him. Thanks again H SUV. I would recommond him to anyone he is perfasional person and kind. I want to thank Ray Chevorlet to have a sales person like him. Thanks again Hugo for your help getting my SUV. More
July 16, 2013
I want to thank Hugo Ayala for his service that he gave us. This is the second time that we had gone to him this month to buy a suv and we come out of the lot driving :) he is a good sales person i recom us. This is the second time that we had gone to him this month to buy a suv and we come out of the lot driving :) he is a good sales person i recommend any one that wants to buy a car to go to him he does the most of his part to get you out of the lot driving. Thank you very much Hugo Ayala for your service and hope to see you soon for the three car. Thanks Ray Cheverlot to have a nice sale person like Hugo Ayala More
July 10, 2013
I just bought my second new car at Rays. I'm very happy to be able to have Hugo Ayala again. he was very knowledgeable on any car we looked at, and made sure we sure we were happy with our choice.Ray happy to be able to have Hugo Ayala again. he was very knowledgeable on any car we looked at, and made sure we sure we were happy with our choice.Ray Chevrolet and its entire staff and service department make car shopping enjoyable.thanks guys. More