Hugo Ayala | Page 57

awesome customer service My entire family has been coming to Ray Chevrolet for years. Our experiences with Hugo Ayala and Ruperto Ayala have always been amazing. Their profes My entire family has been coming to Ray Chevrolet for years. Our experiences with Hugo Ayala and Ruperto Ayala have always been amazing. Their professionalism and their willingness to help is always excellent. I have recommended several friends and coworkers to your dealership because of the excellent service...Thank you for all you do. Patricia Garcia More

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New Truck Purchase After searching for over a month, I decided to visit Ray Chevrolet in Fox Lake. I was greeted by several employees all with a smile & offering assist After searching for over a month, I decided to visit Ray Chevrolet in Fox Lake. I was greeted by several employees all with a smile & offering assistance. Ruperto Ayala asked if he could help. I gave him my preferences and he immediately started the search. With the asistance of the Sales Manager, Oliver Gigovski, the exact model was located and brought to their location. Without any hesitation on their part, they put it all together with a great price. No hidden charges, false claims or false promises....no runaround. Took delivery of the truck 2 days later. It was prepped to perfection. I cannot thank Rupe enough for his time and patience. I highly recommend giving Ray Chevrolet the opportunity to find the right deal. Thanks to all at Ray Chevy who made my day! More

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Hugo Ayala spent over 5 hours with us and we could not be any happier! He gave us the total package, he listened, was friendly and in the end delivered! First spent over 5 hours with us and we could not be any happier! He gave us the total package, he listened, was friendly and in the end delivered! First time buying from Hugo Ayala however when and if another car is needed Hugo is who we will ask for!! Thank you Hugo and the team at Ray's More

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Fantastic Experience My wife was interested in a Chevy Traverse, so we contacted Hugo Ayala who we previously purchased our Tahoe and Suburban from. Just as with our prior My wife was interested in a Chevy Traverse, so we contacted Hugo Ayala who we previously purchased our Tahoe and Suburban from. Just as with our prior experiences, Hugo understood exactly what we wanted. The sales process was fairly quick and we received excellent customer service every step of the way. Another fantastic experience and reason why our 1st stop for vehicle purchases will continue to be Ray Chevrolet! More

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Thank you, Hugo I went to Ray Chevrolet to purchase a new 2014 Chevy Cruze. My salesman was Hugo Ayala. It was a pleasure dealing with him as he answered any question I went to Ray Chevrolet to purchase a new 2014 Chevy Cruze. My salesman was Hugo Ayala. It was a pleasure dealing with him as he answered any questions or concerns that I may have had in regards to my purchase. I am very satisfied with my new Cruze. Thank you again, Hugo and Thank you to all of the employees at Ray Chevrolet! More

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Hugo is Awesome!!!!! WE HAD A GREAT EXPERIENCE AT RAYMOND CHEVROLET AUTO GROUP THIS WEEKEND! IT WAS MOSTLY DUE TO THE CUSTOMER SERVICE OF HUGO AYALA WHO WENT ABOVE AND BEY WE HAD A GREAT EXPERIENCE AT RAYMOND CHEVROLET AUTO GROUP THIS WEEKEND! IT WAS MOSTLY DUE TO THE CUSTOMER SERVICE OF HUGO AYALA WHO WENT ABOVE AND BEYOND TO ENSURE A GREAT EXPERIENCE FOR THE CUSTOMER. PEOPLE WERE FRIENDLY AND WILLING TO WORK ON PRICE. NO ONE BEATS HUGO THOUGH WHO REALLY DEMONSTRATED HIS DRIVE TO CREATE RAVING FANS! WE WILL GO BACK IN THE FUTURE. More

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Picked up Trailblazer from Service and bought a new car! We dropped off our Trailblazer for service and Matt (General Manager) gave us a 2014 Impala to drive. My husband ended up really liking it, so when w We dropped off our Trailblazer for service and Matt (General Manager) gave us a 2014 Impala to drive. My husband ended up really liking it, so when we brought it back 3 days later to pick up our Trailblazer, Matt gave us to Hugo Ayala to see if we would qualify to buy. We told Hugo that we weren't interested in buying another car right now, because we had 3 car payments and 2 would be paid off in November and then we would like to trade in our 2009 Impala. Hugo explained that right now our '09 was a certified car and if we waited until spring then it wouldn't be certified any longer. He looked up on the Auto Trader to see how much our '09 was worth, and we were actually quite surprised that it was worth almost what we still owed on it! We said that we liked the Blue Ray Metallic Impala and so Hugo went out of his way to get us one, so we could see it in person. We liked the color, but didn't like the interior. While we were doing that, Matt was working his magic with the numbers and came to us with a great deal that we couldn't pass up. We ended up taking home a 2014 Chevy Impala (our 5th car from Ray Chevrolet) that night within 3 hours! Thank you so much to Hugo and to Matt and to everyone else who helped us with the purchase of our new car! Gary and Denise Miller More

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Good Experience I am happy to have purchased a new Chevy Cruze from Ray Chevrolet. I don't have much time and I knew what I wanted before I ever visited the dealersh I am happy to have purchased a new Chevy Cruze from Ray Chevrolet. I don't have much time and I knew what I wanted before I ever visited the dealership. We agreed on a price, completed the paperwork and closed the deal in a pleasant and enjoyable manner much of it via email. From start to finish the sales, service, tech and finance folks were pleasant, helpful and knowledgeable. Plus the price was more than right. I've already had friends comment that they intend to include Ray Chevrolet in their next car buying search. More

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Thanks Hugo Hugo was great! I upgraded from a 2013 chevy cruze ls to a 2014 chevy cruze 1lt. Friendly, knowledgable, he had great customer service! He made it an Hugo was great! I upgraded from a 2013 chevy cruze ls to a 2014 chevy cruze 1lt. Friendly, knowledgable, he had great customer service! He made it an enjoyable experience. More

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Great Customer Comfort Hugo went out of his way to make a frustrating project into a comfortable conclusion. We needed to quickly replace our used suburban with a decent up Hugo went out of his way to make a frustrating project into a comfortable conclusion. We needed to quickly replace our used suburban with a decent upgrade. That was accomplished and the vehicle was detailed and brought up to a higher standard than expected. Not something that happens very often in our current economy. We will be back for future business. This was a pleasant experience. More

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