Hugo Gonzalez | Page 11

Customer Centered Hugo Gonzalez made us feel like he wanted our business and worked to find us the right vehicle and a satisfying deal. This is the second Honda vehicl Hugo Gonzalez made us feel like he wanted our business and worked to find us the right vehicle and a satisfying deal. This is the second Honda vehicle we have bought from him. He is definitely customer focused and we have been exceptionally happy with both of our vehicle buying experiences at Crown Honda. More

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Ridgeline purchase Very good experience shopping for new Ridgeline received very good trade value on my old Ridgeline and was able to negotiate a good price on the new o Very good experience shopping for new Ridgeline received very good trade value on my old Ridgeline and was able to negotiate a good price on the new one. The atmosphere was calm and I didn't feel pressure from the dealership. My sales person Hugo Gonzalez was very professional and would recommend him without hesitation. More

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Hugo Gonzales I originally looked at a different Accord n then saw the Accord Sport. Hugo had gone inside to get the key n I changed my mind n wanted to test drive I originally looked at a different Accord n then saw the Accord Sport. Hugo had gone inside to get the key n I changed my mind n wanted to test drive Sport. Hugo went out of his way, moved cars around so I can test drive it. That itself tells me he is a wonderful employee who will go out of his way to make the customer is happy. Paperwork process very fast, which I like n it didn't seem like I was there that long. I would recommend to my family n friends to go to Crown Honda if they decide to buy one. Overall I am very happy with the services I got. Thank you Hugo for making it n easy process for me to purchase my new Honda.... More

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From totaled car to new car in less than 24 hours Someone ran into and totaled my car while it was parked on the street. I came out of work to find it. I had leased the car for a year and was now with Someone ran into and totaled my car while it was parked on the street. I came out of work to find it. I had leased the car for a year and was now without a car. The next morning I drove right from Enterprise in my rental to Crown Honda, found out from my insurance the car was totaled, and was talking to Hugo Gonzalez about leasing a new car. We walked the lot, I told him exactly what I wanted and we found a newer model of the exact Honda Accord I had. I test drove it, we deliberated and worked out the numbers and I literally signed and drove the car off the lot. Hugo also helped me return my rental car at Enterprise and drove me back to the dealership so I could take my new car home. I had a wonderful experience at Crown Honda. Hugo was awesome, and the manager and finance manager were a pleasure to work with. My new car had multiple upgrades I didn't have with my old car and included everything I previously had. It was almost like the accident never happened. I would highly recommend Crown Honda and especially Hugo Gonzalez. He went above and beyond for me! More

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New car purchase from Hugo Gonzales We purchased a CRV Touring from Hugo Gonzales. In every way Hugo excelled in his service to us--answering all questions, explaining the technology o We purchased a CRV Touring from Hugo Gonzales. In every way Hugo excelled in his service to us--answering all questions, explaining the technology of the car, calling to follow up on our purchase. He made the purchase a painless experience! Love the car! More

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Super Experience Hugo was awesome. Very attentive, listened to our needs and offered solid advice. Sales process was efficient. Very happy. Great follow up after the Hugo was awesome. Very attentive, listened to our needs and offered solid advice. Sales process was efficient. Very happy. Great follow up after the sale. More

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