"Courtesy, helpfulness. Hugo Gonzales let me take the vehicle"
Hugo Gonzalez let me take the car for 2 hours to drive it, etc. Aside from the courteous attention and information he gave me, that made the deal for me.
As a first time car buyer, I was concerned about making such a large purchase. I felt like my voice was being heard and my needs were taken into consideration when purchasing a new 2018 Honda Civic EX. Hugo and Austin were both very pleasant and helpful. The day after purchase, I visited the dealership again with further concerns and was assisted by Karen and Hugo. They made me comfortable in my purchase and I left feeling better than I walked in!
I'm giving rate because of the sale person. Mr. Carter was professional and friendly. I will only deal with him if I had to buy another car at this dealership my previous experience in July was not too great and even though they fix the things that were supposed to be fix this car was just a lemon and the salesperson Mr. Hugo Gonzalez really made me angry and I didn't want to deal with him anymore plus when I call Jay Biggerstaff he never return my calls. I know called a lot, but, the Jeep Liberty I purchase in July was a lemon. Mr Biggerstaff made me feel like I wasn't important or he didn't care. So if it wasn't for Angelo in finance & Vince in management I would have gotten a lawyer and try to see what I could do to sue your dealership. I'm happy Vince help me swap out this lemon 2012 Jeep Liberty and purchase a,2013 Honda CR-V. So right now I'm happy.
I'm up in air able recommend anybody to get a car from your dealership.
"Amazing buying experience!!"
I had an amazing buying experience with Hugo Gonzalez!! He was very patient with my active + 6 year old. Hugo helped me pick the perfect car for my family!! I will recommend Crown Honda to my friends and family and HUGO is a must for the sale!! Thank you Hugo.
"Positive and relaxing, no pressure."
- Happy go sporty
Hugo Gonzales was very thorough and patient with my many questions and angst over the possibility of a new car purchase . He was helpful and kind and I already bothered him the day after the purchase with yet another question. He returned my call and was courteous and professional . There's a lot of uncertainty and negativity circulating around todays world; its nice Honda holds it's employees to higher standards than I've experienced lately. Thank you and most important I absolutely love my sporty yet classy HRV!
Tara Prather ;)
- Honda, liub0366
Nice to work with Hugo Gonzalez very happy and I will recommend him and the dealership, he explained to me all about the car thank you Hugo!
"A great experience throughout the whole leasing process"
- Judy M
Several neighbors in my community suggested I go to Crown Honda because they had had good experiences there. I leased a CR-V from them and had a great experience as well. The sales and finance personnel were very competent and took their time helping me choose the right car, the right deal and the right options. One sales person in particular, Sejad Gurdic, spent at least an hour with me at point of pick-up going over all of the electronics and new features in the car with such detail that I comfortably drove off feeling that I had a very good understanding of all of the various systems and new technology in the vehicle. It was a very pleasant experience from start to finish.
My wife and I went in to Crown Honda to look at a used vehicle listed on their website. We were greeted immediately by Hugo Gonzalez, who was more than accommodating. He answered all of our questions and made the entire process transparent. We ended up with the car we wanted and got a good price for our trade in. We will be recommending to friends and family.
"Sharing my experience at Crown Honda"
Hugo Gonzales was so very helpful and answered my many questions. He explained every detail about the car. Then we went for a test drive. He guided me through all details of driving the car.
"Purchase of a new HRV"
Hugo walked us through the process from beginning to end. Showed us the HRVs on site and we test drove the one we liked. Hugo, worked with us on price negotiation and explanation of of all the car features.