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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 2

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
756 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

756 Reviews

Write a Review

756 Reviews of Hugo Monterroso

June 27, 2026

Dealership Rating
Employee Rating

Everything was great. Hugo and his staff did a great job and took care of it all. More

by Jimmy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 18, 2026

Dealership Rating
Employee Rating

Communication from Hugo was amazing . Also manager Tony was always available bottom line great service More

by joseafeliu
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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Jun 19, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Jun 18, 2026

joseafeliu responded

Thank you Hugo and Tony for all your help. Service was amazing . Truly appreciate you!!

June 18, 2026

Dealership Rating
Employee Rating

Great service specially Hugo Hugo is a great person and professional. Thank you again And knowledgeable More

by SILCAJC
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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Jun 18, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2026

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Employee Rating

Best customer service Best customer service and helpful staff in south Florida Best customer service dealer and helpful stall for all your service needs for your vehicle. More

by REYESOBE
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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Jun 16, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 02, 2026

Dealership Rating
Employee Rating

Hugo was a great help! I'd recommend him to my buddies if they needed anything for their car. More

by CHRISTOPHERQUINTANA
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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Jun 03, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 02, 2026

Dealership Rating
Employee Rating

Delivered a dirty car, didn't washed and didn't review for last what they fix it. Still have some issues that supposed had fixed More

by stanleymillerearth
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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June 01, 2026

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Employee Rating

Customer service was wonderful as usual. My advisor was Hugo, one of the best in the dealership More

by nayledelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 02, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 26, 2026

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Employee Rating

Sammy Iznaga is been my mechanic for the last 6 years. The only person that works on my truck. Super happy with him. The services adviser is great too. More

by jorgelcorrales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

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May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 23, 2026

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Employee Rating

Car was done in a timely manner but there was Zero communication after the initial text from the dealership about the first inspection. I replied multiple times asking for updates and not ones that I More

by DLIZAMA82
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 23, 2026

Dealership Rating
Employee Rating

MY EXPERIENCE WAS AWESOME HAVING MR HUGO AS THE SERVICE REPRESENTATIVE THANKS FOR HIS KNOWLEDGE TO GREAT THE WORK COMPLETED More

by SMITHLOVE
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Print
May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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