Humberto "Beto" Rodriguez | Page 31

I can't believe how happy I have been with this car buying experience! Trey, Humberto, and every single person I came into contact with at Royal Kia have been outstanding in every way. I researched t buying experience! Trey, Humberto, and every single person I came into contact with at Royal Kia have been outstanding in every way. I researched the cars, decided on a Sportage or Sorrento, and ended up deciding I wanted a Sorrento. I did all the credit application, etc...online, as my husband and I work opposite shifts and our time is very limited for when we can come in together. Humberto worked with us and our schedule and was great!!!! The day I came in to get my car, they had sold out of the model I wanted, and Humberto was able to have one brought in from another dealership in town. I LOVE my new car, love it, not only because it is a great car, but because the whole buying experience was so easy. I HIGHLY encourage everyone to check out Royal Kia. More

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We leased out second Kia Optima in less than a year. Humberto is patient, knowledgeble and helpful. We enjoy working with him and also with Scott Maher. Ron and Barbara Quarantino Humberto is patient, knowledgeble and helpful. We enjoy working with him and also with Scott Maher. Ron and Barbara Quarantino More

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This is the second time we have purchased a new car from Humberto at Royal Kia in the last year. Our experience in buying the first vehicle ensured that we would return again and our experience with buying Humberto at Royal Kia in the last year. Our experience in buying the first vehicle ensured that we would return again and our experience with buying this latest vehicle has proven to us that we have made a good choice in purchasing our vehicles from Royal Kia. From the moment you walk through the door until the moment you drive off with your new vehicle you feel welcomed and never pressured. Since our first purchase we have been recommending Royal Kia to friends and family and now with our second purchase we have even been recommending people that approach us about our cars to go talk to the sales staff at Royal Kia. Great job and keep up the great work. More

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The most wonderful dealership I've ever come in contact with by far,great staff friendly,helpful and sincere!Way to go guys and gals couldn't ask for any thing else from a dealership!!!! with by far,great staff friendly,helpful and sincere!Way to go guys and gals couldn't ask for any thing else from a dealership!!!! More

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The salesperson Humberto Rodriquez was very professional and went out of his way to help me my wife and grand-daughter be comfortable while at Royal. and went out of his way to help me my wife and grand-daughter be comfortable while at Royal. More

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Our family has dealt with the Royal dealer family for years and have always had a pleasant experience. Yes, dealing with a car dealer can be pleasant! We have nothing but high praise for Humberto and t years and have always had a pleasant experience. Yes, dealing with a car dealer can be pleasant! We have nothing but high praise for Humberto and the overall Royal Kia family. We do extensive research prior to purchasing/selling a car, and the price on our new Kia was very fair. The price offered for our older vehicle (not a trade--Royal offers a purchase price for your used vehicle that is not connected to the price on the vehicle you want to purchase) was higher than we expected. We love the way Royal does business--the price is the price, and there isn't the unpleasant haggling over price or trade-in. We wish all dealers operated this way--no anger or frustration, and no feeling that anyone was trying to rip you off. Fair prices, great Kia products, and pleasant salespeople: who could ask for more. Oh, and previous experience with Royal's service center has always been great! More

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Probably the best and easiest car buying experience I'll ever have. Nice inventory, no pressure, very helpful staff. Humberto seemed knowledgeable about the cars and was very low-key. Humberto delivered as ever have. Nice inventory, no pressure, very helpful staff. Humberto seemed knowledgeable about the cars and was very low-key. Humberto delivered as he promised on a couple of minor items. At most other dealers I've bought from once you're out the door, your out of mind. Not so with Humberto. It was a very pleasant buying experience. More

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My purchase of a new car at Royal Kia was a very positive experience. Our salesman, Humberto Rodriguez was very knowledegable of the product, answered all of our questions and did not pressure us to buy. He experience. Our salesman, Humberto Rodriguez was very knowledegable of the product, answered all of our questions and did not pressure us to buy. He put together a "great" deal and allowed us to make our own decision. The sales manager and facility manager stopped by and greeted us and presented my wife with a dozen roses, this is service "above and beyond" as far as I am concerned. I have every confidence that any problems that I have with my new car will be met with the same degree of professional attention to detail. More

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Over the last 30 years my husband & I have purchased several vehicles from various dealerships across the U.S.A.. We purchased our first Kia (Optima LX) in 2008. Royal Kia of Tucson is the first (and on several vehicles from various dealerships across the U.S.A.. We purchased our first Kia (Optima LX) in 2008. Royal Kia of Tucson is the first (and only) dealership that made the purchasing process actually pleasant! There's none of the typical "haggling" back and forth - their friendly & professional sales consultants ask all the right questions and (most importantly) they actually listen to customers' answers & preferences. During our first purchase from Royal (as we waited for some final paperwork) we were invited to join the Tucson team for lunch that was provided by the owner. Then, as we were leaving, our sales consultant handed me a dozen roses, which was such a lovely & totally unexpected surprise! We have been so impressed with Royal that when we started looking for a new vehicle last week, we of course returned to Humberto R. to purchase the 2012 Soul. For the sale price, the features on the basic 2012 Soul are certainly impressive (bluetooth, cruize control, etc.)& as if that weren't enough, the 1st service is free! For the three yrs we owned the Optima, Royal Kia of Tucson performed all of the regularly scheduled maintenance, in addition to a couple other minor services. Craig (one of the best service managers ANYWHERE) is knowledgeable and friendly. Craig & the service team have gone out of their way to keep the car running in tip-top shape and have never attempted to sell me goods or services that I didn't need, which is so refreshing. We will definately take the new Soul to Royal for all service. It's the little things ... Part of what makes Royal Kia of Tucson unique, is the special attention paid by every member of the team to customer recognition & complete satifaction. For example, Humberto (our sales consultant) has actually called to wish me a happy birthday every year; then every time I take the vehicle in for service, Craig always takes the time either at the beginning of the visit or at the end to say hello & inquire as to how things are going - not just with the car, but with me as a person. If you value quality, service & sincerity, I absolutely recommend Royal Kia of Tucson. Once you purchase a vehicle from this dealership, you become a part of the Royal family - and it's not just lip-service. More

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Our experience in purchasing the Sorento was pleasant. Our experience in purchasing the Sorento was pleasant. We used the Costco Auto program and would recommend it. Humberto presented the program in Our experience in purchasing the Sorento was pleasant. We used the Costco Auto program and would recommend it. Humberto presented the program in a professional manner. More

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