Hussain Said | Page 2

I had a truly outstanding experience working with Hussain (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doi (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doing my research. I asked a lot of questions ahead of time, and they always responded quickly with clear, detailed answers that made the process easy and transparent before I even stepped into the dealership. They also knew I was traveling from nearly two hours away, so they understood the importance of making the experience as seamless as possible. When I arrived with my husband and toddler in tow, everything continued to go smoothly. Hussain and Jim were both professional, knowledgeable, and genuinely great to work with. DePaula has a great vibe—even while under construction. The entire experience was relaxed and low-pressure, which I really appreciated. They made sure all of my questions were answered and that I felt comfortable every step of the way. And they even entertained and doted on my toddler—definitely a win-win. Thanks again for the Car Fox!!!! Buying a vehicle with a toddler along for the ride can make things a bit more complicated (though he does love trucks!), but they were incredibly accommodating and patient. It certainly didn’t hurt that DePaula has a nice snack area—and they even treat you to lunch, which honestly felt unheard of to me. Such a nice touch. The level of customer service, communication, and professionalism from both Hussain and Jim was exceptional. I would absolutely recommend working with them, and I would gladly return to DePaula in the future. If you’re in the market for a new truck, definitely ask for Hussain and Jim—you’ll be in excellent hands. PS -- my new truck is AWESOME! I love it even more than I thought I would :) More

by Brittany Maschal Verified Customer Verified Customer

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Hussain is very professional and we had amazing experience working with him. I never felt pressured. If you’re looking for great customer service, definitely ask for Hussain. experience working with him. I never felt pressured. If you’re looking for great customer service, definitely ask for Hussain. More

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Great experience, awesome salesman Hussian Was easy no pushing, and we are very satisfied with our purchase. pushing, and we are very satisfied with our purchase. More

by deelee2023 Verified Customer Verified Customer

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Hussain was excellent. He was very kind and helpful and was able to work with me to solve my problems and arrange for the sale of the truck I wanted! He was very friendly o He was very kind and helpful and was able to work with me to solve my problems and arrange for the sale of the truck I wanted! He was very friendly overall and really knew what to do to help me out. More

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Staff was very pleasant to work with. I purchased the vehicle over the internet, they made the transaction very easy and quick. I purchased the vehicle over the internet, they made the transaction very easy and quick. More

by tabvette Verified Customer Verified Customer

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Lenny is my goto Serviceman he is very thorough and always has the customer in mind. He let's you know if your wipers are needing replacement and anything else that needs attention. He also keeps you i always has the customer in mind. He let's you know if your wipers are needing replacement and anything else that needs attention. He also keeps you informed while waiting. TOP notch..You should be proud to have him on your team. More

by DSPRAGU1 Verified Customer Verified Customer

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Very accommodating, listened to my concerns and what I really wanted. Manager even made himself available and worked with me in a very professional manner. We were very happy Hussain and his willingness really wanted. Manager even made himself available and worked with me in a very professional manner. We were very happy Hussain and his willingness to help us with our final decision. DI would definitely recommend DePaula Ford. More

by jteller0 Verified Customer Verified Customer

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Hussain went above and beyond to get me in the car of my dreams. Would absolutely recommend to anyone! dreams. Would absolutely recommend to anyone! More

by ASHGORMAN23 Verified Customer Verified Customer

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I’ve been a Depaula (and previosly Orange Ford) customer for 25+ years, service is always excellent and I’ve never had a bad experience with the service department. They always explain the type of work to b for 25+ years, service is always excellent and I’ve never had a bad experience with the service department. They always explain the type of work to be performed but most importantly to me, they are easily accessible by phonecall or text to provide service status updates or answer any questions. Everyone in the service dept are true professionals! More

by wmfitzpatrick73 Verified Customer Verified Customer

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Glen was great, very quick and efficient in getting me to my goals in purchasing a vehicle. my goals in purchasing a vehicle. More

by fitnesscooper Verified Customer Verified Customer

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