Hylin McNeeley

Stephen was amazing to work with throughout the process. He sent me pictures of my Mach E when it arrived at the dealership and also did his best to charge it for me. I really appreciate all he did througho He sent me pictures of my Mach E when it arrived at the dealership and also did his best to charge it for me. I really appreciate all he did throughout the process. More

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Stephen and Hilan were very helpful throughout the process in helping me not only purchase my car but applying for my manufacturer cashback program. Thank you process in helping me not only purchase my car but applying for my manufacturer cashback program. Thank you More

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Hylin was great to chat with as well as she kept me up to speed with the process. speed with the process. More

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With how the car industry is today they were awesome in informing me and being easy to get in contact with and when my car finally came in it was a piece of cake! informing me and being easy to get in contact with and when my car finally came in it was a piece of cake! More

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I ordered a Bronco day one when they reservation system opened, and knew there would be a significant wait. The team at Ford of Franklin was exceptional at every stage. My direct contacts and those I would opened, and knew there would be a significant wait. The team at Ford of Franklin was exceptional at every stage. My direct contacts and those I would like to personally thank are Taylor, Lauren, and Hylin. I could not praise those three enough. Would recommend anyone to this dealership. More

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Great experience purchasing my new car with Hylin, Taylor, and the rest of the Ford of Franklin Team! Taylor, and the rest of the Ford of Franklin Team! More

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Great customer service....Stephen, the salesman, was great....Brad, the finance officer, was very helpful.....Hylin took care of the one issue I had. Overall, it was a great experience. great....Brad, the finance officer, was very helpful.....Hylin took care of the one issue I had. Overall, it was a great experience. More

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Thank you Hunter for always going above and beyond the best customer service in Tennessee. I appreciates how you make sure to cover ever detail when looking at my vehicle while at The Ford of Franklin. My best customer service in Tennessee. I appreciates how you make sure to cover ever detail when looking at my vehicle while at The Ford of Franklin. My truck is doing great and I’m proud to know that Ford of Franklin has the best man when taking care of their Ford customers. Thank you for always making the communication very easy and helpful when checking on any questions that I have each visit while at the dealership. I have been sharing with everyone in Downtown Nashville, Murfreesboro, Bellevue , Hermitage, Hendersonville, Gallatin and especially the city of Franklin that everyone should take time to visit the Ford of Franklin to see the quality and personality when speaking with you before they buy their first Ford and while they own many more new Fords as well in the future! Thanks again for all you do! Mr. Johnston More

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Accessorize Your Truck Here Hylin knows her stuff! I had an idea of exactly how I wanted my truck to look. I sat down with her one Saturday morning and she turned my ideas in act Hylin knows her stuff! I had an idea of exactly how I wanted my truck to look. I sat down with her one Saturday morning and she turned my ideas in actual parts on the truck. Wheels, tires and a lift. I thought I knew just about all there was to know about tires and wheels. She blew my mind. I trusted her 100% and was not disappointed I did. Zack put on all the parts and took so much pride in his work. I truly believe he wanted me to be happy. More

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Polite, professional, great experience I had a very pleasant buying experience at this dealership. I definitely recommend Ryan. He is motivated but still very friendly. Overall quick, great I had a very pleasant buying experience at this dealership. I definitely recommend Ryan. He is motivated but still very friendly. Overall quick, great, professional experience. More

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