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Stephen Farrar

Overview Reviews (117) Inventory (217)

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Stephen Farrar

Senior Product Specialist

Ford of Franklin

1129 Murfreesboro Rd
Franklin, TN 37064

If the radio is tuned to Sirius XM's Beatles station, I was probably the last person to drive that vehicle...

5.0

117 Reviews

If the radio is tuned to Sirius XM's Beatles station, I was probably the last person to drive that vehicle...

5.0

117 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (117) Inventory (217)

Dealership Experience

4 yrs, 11 mos

Industry Experience

12 yrs, 1 mo

Specialties & Trainings

Certified pre-owned vehicles

New Fords and Lincolns

Transit cargo and passenger vans

Bankruptcy buyers

Leasing and Lease Buyouts

View more specialties & trainings

117 Reviews of Stephen Farrar

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April 21, 2024

Dealership Rating

Employee Rating

Amber and Keith have taken great care of me and the big SUV over the last 4 years with my Lincoln Reserve Navigator….truly the best vehicle I have ever owned. Thank you all. Scott Miller SUV over the last 4 years with my Lincoln Reserve Navigator….truly the best vehicle I have ever owned. Thank you all. Scott Miller More

by scott.w.miller

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brad Morgan, Tim Blanco

Helpful 0

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Apr 23, 2024 -

Ford of Franklin responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Franklin, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 15, 2024

Dealership Rating

Employee Rating

Accomodating,helpful,knowledgeable. Stephen knew exactly what I was needing in an automobile , and he worked with my father and I to make our decision so easy.I won't hesitate to recomme Stephen knew exactly what I was needing in an automobile , and he worked with my father and I to make our decision so easy.I won't hesitate to recommend Stephen, and the dealership to anyone looking for a vehicle!!! More

by christyq66

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Dawson

Helpful 0

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Apr 17, 2024 -

Ford of Franklin responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Franklin we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 08, 2024

Dealership Rating

Employee Rating

The whole purchase experience was wonderful. Stephen is very friendly, he listened and understood the requirements and provided nice valid suggestions to help us make our decisions. If we get a Stephen is very friendly, he listened and understood the requirements and provided nice valid suggestions to help us make our decisions. If we get a chance to buy another car Stephen and Ford of Franklin will be our only stop. More

by arul.PONNUSAMY

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 10, 2024 -

Ford of Franklin responded

Hi, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 31, 2024

Dealership Rating

Employee Rating

We have been to Franklin Ford two times we have had nothing but wonderful experiences there. Purchased two cars and love Steve Ferre nothing but wonderful experiences there. Purchased two cars and love Steve Ferre More

by Tami peterson

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 02, 2024 -

Ford of Franklin responded

Hello Tami, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 26, 2024

Dealership Rating

Employee Rating

Stephen was super helpful and fair, and helped me come to a decision about selling my current vehicle. a decision about selling my current vehicle. More

by ANDREWGRISSIM

Trade-in Experience

Recommend Dealer

Yes

Helpful 0

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Mar 28, 2024 -

Ford of Franklin responded

March 22, 2024

Dealership Rating

Employee Rating

Stephen has been so wonderful and a pleasure to work with! From the purchase of my car to any follow up questions or concerns I had, it was very clear that he supports his customers whole-heartedly! with! From the purchase of my car to any follow up questions or concerns I had, it was very clear that he supports his customers whole-heartedly! More

by JUSTINESIEGFRIED

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: TC McCarthy

Helpful 0

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Mar 23, 2024 -

Ford of Franklin responded

Hi, we are pleased to hear of your experience with us here at Ford of Franklin. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 11, 2024

Dealership Rating

Employee Rating

The service was good and then people were very nice and knowledgeable about everything there knowledgeable about everything there More

by jamesbass1976.mb

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 13, 2024 -

Ford of Franklin responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 11, 2024

Dealership Rating

Employee Rating

Stephen was customer service focused, very kind and professional. Tremendously helpful and transaction was the easiest I had to date. professional. Tremendously helpful and transaction was the easiest I had to date. More

by PETE.JUSS

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Morgan , Carlos

Helpful 0

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Mar 13, 2024 -

Ford of Franklin responded

Hello Pete, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 19, 2024

Dealership Rating

Employee Rating

Great salesman, and a great experience overall. I wouldn’t hesitate to buy again from these guys! I wouldn’t hesitate to buy again from these guys! More

by zqbaker89

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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February 17, 2024

Dealership Rating

Employee Rating

It was very nice and the salespeople were very nice and friendly and it was very clean friendly and it was very clean More

by robertraineyrobbin

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Morgan

Helpful 0

Report | Print

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